Restaurant inside the airport, fast and with good service.Good food.
Lisa Scarrott
i like the place their cheese cake is lovely no loos inside the costas though expensive teas but good
pillman uk
Use this on my regular drive past the services. The baristas are a great team, and even when the services are busy, they quickly and efficiently serve the customers. I'm here for the coffee and am never disappointed with the brews they provide. Occasionally they run out of the large takeaway cups - but I can forgive them for that.
Annette Yexley
Nice place to visit for a coffee & cake. Pleasant staff. Tables wiped regular.
Chloe Chivers
Just want to say a massive thank you to the girls working on 5/7/2023, we broke down and was recovered to the car park of the service station and sat there for many many hours waiting to get back to Norwich. The girls at costa were so lovely to us, kept checking on us and checking if we needed anything at all. Thank you so much ⭐️
Mike Holley
Shockingly poor customer service. Awful attitude from staff, who made you feel like an inconvenience by just being there, let alone trying to buy a drink. Request to use own reusable cup was met with a loud huff. Server had her unwashed hands inside the cups for no reason. Drinks just plonked on the side.As an aside, unlike other coffee retailers Costa don't advertise the use of reusable cups, or offer a small reduction for doing so. I will be bearing this in mind when choosing where to buy coffee in future.In any event, this Costa is one I will avoid going forward.
Dennis Merchant
We love costa
femke freeman
Staff rude. Customer service shocking.
Stephen Wiles
Oh dear. The staff, on the day I visited, really didn't attend any customer service course. I felt very much an inconvenience to them. The person in charge barked at a colleague and told her to "serve the customer", I was very embarrassed and felt so sorry for someone who I assume was a new recruit. Decent drinks but yet another dreadful experience at a Costa coffee.
Nicky Humphries
Awful, long queue time, dirty shelves and tables, moody staff member when they didn't listen properly!
Served the poorest weakest coffee I've ever had from Costa. Took it back to be replaced with yet another extremely weak latte. Check your dosing, this is not normal for you.
Lewis Kelsey
Had a lovely woman make me a ice tea for the first time and it was delicious.Great customer service.
Kevin Davey
Mmmmm coffeeeeeeFirst visit to this particular one. Great coffee as usual from a Costa. Friendly staff, clean tables. What more could you ask for.
Lee Brewell
Customer service is sadly lacking here , staff incredibly rude and happy to leave customers waiting whilst they have a good chat about last night . Very disappointing to see how far the standards have fallen in recent months .
Restaurant inside the airport, fast and with good service.Good food.
i like the place their cheese cake is lovely no loos inside the costas though expensive teas but good
Use this on my regular drive past the services. The baristas are a great team, and even when the services are busy, they quickly and efficiently serve the customers. I'm here for the coffee and am never disappointed with the brews they provide. Occasionally they run out of the large takeaway cups - but I can forgive them for that.
Nice place to visit for a coffee & cake. Pleasant staff. Tables wiped regular.
Just want to say a massive thank you to the girls working on 5/7/2023, we broke down and was recovered to the car park of the service station and sat there for many many hours waiting to get back to Norwich. The girls at costa were so lovely to us, kept checking on us and checking if we needed anything at all. Thank you so much ⭐️
Shockingly poor customer service. Awful attitude from staff, who made you feel like an inconvenience by just being there, let alone trying to buy a drink. Request to use own reusable cup was met with a loud huff. Server had her unwashed hands inside the cups for no reason. Drinks just plonked on the side.As an aside, unlike other coffee retailers Costa don't advertise the use of reusable cups, or offer a small reduction for doing so. I will be bearing this in mind when choosing where to buy coffee in future.In any event, this Costa is one I will avoid going forward.
We love costa
Staff rude. Customer service shocking.
Oh dear. The staff, on the day I visited, really didn't attend any customer service course. I felt very much an inconvenience to them. The person in charge barked at a colleague and told her to "serve the customer", I was very embarrassed and felt so sorry for someone who I assume was a new recruit. Decent drinks but yet another dreadful experience at a Costa coffee.
Awful, long queue time, dirty shelves and tables, moody staff member when they didn't listen properly!
Restaurantji Recommends
Always great service, staff are always helpful.
Served the poorest weakest coffee I've ever had from Costa. Took it back to be replaced with yet another extremely weak latte. Check your dosing, this is not normal for you.
Had a lovely woman make me a ice tea for the first time and it was delicious.Great customer service.
Mmmmm coffeeeeeeFirst visit to this particular one. Great coffee as usual from a Costa. Friendly staff, clean tables. What more could you ask for.
Customer service is sadly lacking here , staff incredibly rude and happy to leave customers waiting whilst they have a good chat about last night . Very disappointing to see how far the standards have fallen in recent months .