Lovely food, nice chilled atmosphere. Friendly helpfull staff. Thanks to all involved for a lovely experience.
Camilla Mills
Didnt really want to give this any stars. Bought a groupon. This was the worst afternoon tea I've ever had & I've had lots using groupon. The quality was very poor. The food was cheap. We had 25 minutes before the waitress told us they were closing when id asked they said they'd stay open if customers were there. Photos on their Facebook page showed totally different afternoon teas . They look lovely but what we got. The scones were the size of a £2 coin. They're was a piece of quiche which we thought was pizza it was that thin. I have messaged them but had no reply. I was giving them a chance to explain before I wrote a review.... they ignore my message asking for an explanation & blocked me !!!! Lovely customer service. The manager should be ashamed of themselves
M
Terrible experience here today. 1 hour 20 minutes wait for food (3 lunch meals) - jacket potato came out cold and undercooked, so we asked for this to be warmed. 5 minutes later they brought it back out and had clearly just microwaved it (hot but still hard). 1 meal did not arrive, and when asked was told it would be out in a few minutes.. 15 minutes later still no sign, to then be told they had only just started cooking it and would be a further 10 minutes until ready.I asked to speak to the manager as we were very disappointed by today’s visit - manager spoke through another colleague and not directly to me. She refused any kind of discount and failed to give a sincere apology and merely offered to take off the price of the meal we did not even receive. They still tried to charge us for the extra sides ordered with the meal which also never turned up.I have been a regular customer here and was quite shocked at how today’s visit went - it has definitely changed that - quite frankly I found the manager to be rude with poor people skills, and the food wasn’t even average at best. No complaints about the serving staff who were friendly and understanding.
alan baines
1st time in here my wife booked it for our anniversary afternoon tea sandwiches where fresh and very tasty bun cake and scone all freshly baked and delicious will definitely visit
Kay Ball
Friendly service and lovely afternoon
Leah Watmough
Had a evening meal with hubby and friends got a Groupon deal on steak meals. Had appetiser too food was fantastic good range of cocktails too young lady serving karla was lovely very friendly and attentive would
Emma Rose
Lovely breakfast. Husband had eggs florentine & he hasn't shut up about it since. Staff are all friendly & helpful. Would love to go to one of their drag events but with a new baby I don't get the luxury ?.
GARRY DUNN
Excellent food excellent place
Faye Mallinder
Danny served us and was lovely.. Taking care of us... Food was so lovely and nice atmosphere.. Will come back again soon... Thankyou highly recommend...
James Robertson
Lovely food, great service, reasonable prices and we particularly liked the live train time display - a nice touch :-)Parking: No dedicated car park but there is some free on street parking on the side street (Midland Road).
very unhappy with my order ..for the price I paid ..I did not expect overcooked , ....well ...cremated ...steak , lamb , and pork ruined the whole thing .. everything else was Ok and edible but again for price u charge I would expect it to be delicious ... the chips were soggy .. everything was cold and I mean everything ..i won't be ordering again
diamond trice
Went for a breakfast today with my partner, was an absolutely beautiful breakfast. Hospitality was great and staff were friendly and checked everything was okay.Latte was also beautiful?
Adele Pearson
Ordered Sunday lunch and when they arrived there was barely any food in it. Paid £20 for two meals plus £3 odd for delivery and service charges and the portions weren’t even big enough for a child! Can’t believe how stingy this place is. Tried phoning the place twice but no answer, so decided to leave a review here. Feel completely ripped off and so disappointed. Expected broccoli, cauliflower, etc. Got a spoonful of peas, 3 soggy sprouts, a few tinned carrots, spoonful of mash and two pieces of chewy meat and a small Yorkshire pudding. First time ordering and will be definitely be the last.
Diane Smith
Went for afternoon tea was very disappointed no choice of sandwiches and when we asked if we could change cheese for something else as we mentioned both of us can't eat cheese we were told that they would just take them off!! Wasn't busy but had to go to counter to ask for more drinks no one came to ask if everything was ok or offer further drinks. Won't go again have heard good reports but we certainly didn't experience this. ?Dietary restrictions: No one asked or seemed to care about dietary restrictions
Dennis Lound
It was a really great place to eat and staff very pleasant. I shall be returning often.
Lovely food, nice chilled atmosphere. Friendly helpfull staff. Thanks to all involved for a lovely experience.
Didnt really want to give this any stars. Bought a groupon. This was the worst afternoon tea I've ever had & I've had lots using groupon. The quality was very poor. The food was cheap. We had 25 minutes before the waitress told us they were closing when id asked they said they'd stay open if customers were there. Photos on their Facebook page showed totally different afternoon teas . They look lovely but what we got. The scones were the size of a £2 coin. They're was a piece of quiche which we thought was pizza it was that thin. I have messaged them but had no reply. I was giving them a chance to explain before I wrote a review.... they ignore my message asking for an explanation & blocked me !!!! Lovely customer service. The manager should be ashamed of themselves
Terrible experience here today. 1 hour 20 minutes wait for food (3 lunch meals) - jacket potato came out cold and undercooked, so we asked for this to be warmed. 5 minutes later they brought it back out and had clearly just microwaved it (hot but still hard). 1 meal did not arrive, and when asked was told it would be out in a few minutes.. 15 minutes later still no sign, to then be told they had only just started cooking it and would be a further 10 minutes until ready.I asked to speak to the manager as we were very disappointed by today’s visit - manager spoke through another colleague and not directly to me. She refused any kind of discount and failed to give a sincere apology and merely offered to take off the price of the meal we did not even receive. They still tried to charge us for the extra sides ordered with the meal which also never turned up.I have been a regular customer here and was quite shocked at how today’s visit went - it has definitely changed that - quite frankly I found the manager to be rude with poor people skills, and the food wasn’t even average at best. No complaints about the serving staff who were friendly and understanding.
1st time in here my wife booked it for our anniversary afternoon tea sandwiches where fresh and very tasty bun cake and scone all freshly baked and delicious will definitely visit
Friendly service and lovely afternoon
Had a evening meal with hubby and friends got a Groupon deal on steak meals. Had appetiser too food was fantastic good range of cocktails too young lady serving karla was lovely very friendly and attentive would
Lovely breakfast. Husband had eggs florentine & he hasn't shut up about it since. Staff are all friendly & helpful. Would love to go to one of their drag events but with a new baby I don't get the luxury ?.
Excellent food excellent place
Danny served us and was lovely.. Taking care of us... Food was so lovely and nice atmosphere.. Will come back again soon... Thankyou highly recommend...
Lovely food, great service, reasonable prices and we particularly liked the live train time display - a nice touch :-)Parking: No dedicated car park but there is some free on street parking on the side street (Midland Road).
Restaurantji Recommends
very unhappy with my order ..for the price I paid ..I did not expect overcooked , ....well ...cremated ...steak , lamb , and pork ruined the whole thing .. everything else was Ok and edible but again for price u charge I would expect it to be delicious ... the chips were soggy .. everything was cold and I mean everything ..i won't be ordering again
Went for a breakfast today with my partner, was an absolutely beautiful breakfast. Hospitality was great and staff were friendly and checked everything was okay.Latte was also beautiful?
Ordered Sunday lunch and when they arrived there was barely any food in it. Paid £20 for two meals plus £3 odd for delivery and service charges and the portions weren’t even big enough for a child! Can’t believe how stingy this place is. Tried phoning the place twice but no answer, so decided to leave a review here. Feel completely ripped off and so disappointed. Expected broccoli, cauliflower, etc. Got a spoonful of peas, 3 soggy sprouts, a few tinned carrots, spoonful of mash and two pieces of chewy meat and a small Yorkshire pudding. First time ordering and will be definitely be the last.
Went for afternoon tea was very disappointed no choice of sandwiches and when we asked if we could change cheese for something else as we mentioned both of us can't eat cheese we were told that they would just take them off!! Wasn't busy but had to go to counter to ask for more drinks no one came to ask if everything was ok or offer further drinks. Won't go again have heard good reports but we certainly didn't experience this. ?Dietary restrictions: No one asked or seemed to care about dietary restrictions
It was a really great place to eat and staff very pleasant. I shall be returning often.