I regularly use this Greggs, it's a great addition to Penistone. No issue with the store itself, food is always great it's just unfortunate that the staff are so rude. It's as if you're inconveniencing them by ordering. Very rushed and dismissive, my 7 year old daughter was spoken to very rudely and told to hurry up when choosing her food as there was a queue (there was 1 person behind us) perhaps some extra staff training is needed.
Daniel Davies
Went in on Monday with some friends & the woman behind the counter couldn't have been any more unhappy - she was so rude and dismissive, the customer service was absolutely shocking & I would avoid going again purely because of that.
Matthew Askin
Went in for some breakfast sandwiches. Took 11 minutes to get served. The “senior” staff saw how long the queue was and just disappeared into the back of the shop. It is actually quicker to drive to stocksbridge than use this shop.The young lad who was serving was very polite and did his best. The management need to take more responsibility and assist their younger staff instead of throwing them in at the deep end.
Johnny Mitchell
Classic Greggs get yourself a sausage roll, or better yet, THE PINK JAMMY ?
wellermans
Great value and really nice food and coffee (legendary sausage rolls). Sit inside or nice area outside.
rheopia
Excellent Coffee & Sausage rolls.Excellent Service from Friendly Helpful Staff.Highly Recommended
Mary Pattinson
Never have anything in except sausage rolls, very disappointing
My Huni
Greggs are always good and value for money. But when they say pasties are warm ,they're only tepid.
Valerie Netherwood
Ok but coffee is not hot enough
louise worth
Really good staff. I wanted a sandwich that wasn't already made up and although they don't make sandwiches to order they were very kind and made an exception. Nice atmosphere, lovely fresh food
Its a Greggs. As far as Greggs go its a good one. Friendly staff and polite service. The fact we have one in Penistone is brilliant.Only reason I give 4 stars is I dislike Greggs policy of charging more to sit in. They have 3 small tables, its hardly a gastro experience and there is no difference in service or product. Our community has alot of elderly who would love to sit in to keep warm or for a rest with a sausage roll and a coffee. Just charge the same.
Paul Jordan
The problem with Greggs is that the tax rules mean they no longer keep pasties etc warm. Their bakes and sausage rolls are nice when warm but not so if cold.
Matt Wragg
Just popped in, as good as any other Gregg's, staff were wonderful however
John Andrew Hodgkinson
Great value. Great breakfast sandwiches. Coffee as good as if not better than Costa. And collect points with the app. What's not to like. And ample parking
karen nicholson
Staff friendly, breakfast toastie was just what we needed for while I was at work.
I regularly use this Greggs, it's a great addition to Penistone. No issue with the store itself, food is always great it's just unfortunate that the staff are so rude. It's as if you're inconveniencing them by ordering. Very rushed and dismissive, my 7 year old daughter was spoken to very rudely and told to hurry up when choosing her food as there was a queue (there was 1 person behind us) perhaps some extra staff training is needed.
Went in on Monday with some friends & the woman behind the counter couldn't have been any more unhappy - she was so rude and dismissive, the customer service was absolutely shocking & I would avoid going again purely because of that.
Went in for some breakfast sandwiches. Took 11 minutes to get served. The “senior” staff saw how long the queue was and just disappeared into the back of the shop. It is actually quicker to drive to stocksbridge than use this shop.The young lad who was serving was very polite and did his best. The management need to take more responsibility and assist their younger staff instead of throwing them in at the deep end.
Classic Greggs get yourself a sausage roll, or better yet, THE PINK JAMMY ?
Great value and really nice food and coffee (legendary sausage rolls). Sit inside or nice area outside.
Excellent Coffee & Sausage rolls.Excellent Service from Friendly Helpful Staff.Highly Recommended
Never have anything in except sausage rolls, very disappointing
Greggs are always good and value for money. But when they say pasties are warm ,they're only tepid.
Ok but coffee is not hot enough
Really good staff. I wanted a sandwich that wasn't already made up and although they don't make sandwiches to order they were very kind and made an exception. Nice atmosphere, lovely fresh food
Restaurantji Recommends
Its a Greggs. As far as Greggs go its a good one. Friendly staff and polite service. The fact we have one in Penistone is brilliant.Only reason I give 4 stars is I dislike Greggs policy of charging more to sit in. They have 3 small tables, its hardly a gastro experience and there is no difference in service or product. Our community has alot of elderly who would love to sit in to keep warm or for a rest with a sausage roll and a coffee. Just charge the same.
The problem with Greggs is that the tax rules mean they no longer keep pasties etc warm. Their bakes and sausage rolls are nice when warm but not so if cold.
Just popped in, as good as any other Gregg's, staff were wonderful however
Great value. Great breakfast sandwiches. Coffee as good as if not better than Costa. And collect points with the app. What's not to like. And ample parking
Staff friendly, breakfast toastie was just what we needed for while I was at work.