love this place got wine bottle as a gift for engagement food is brilliant thank
Paul Hogg
Nice place for food pizza ? was
ray Stanley
Very disappointed in the foodOver
81nupurc
This used to be a really good joint with great atmosphere and great service. I used to be a regular here prepandemic as well as during the pandemic. However, postpandemic i have been there twice recently and it’s very different- not just the decor. Some of the old staff are still there but the staff morale is poor and service quality has definitely dropped a few notches down. The disabled toilet with baby changing facilities were closed due to a fault. The ladies toilet also had only one toilet cubicle open! That too didn’t have toilet paper. The sinks were clean and had running water but no soap in the dispensers!! The dough balls served to kids were burnt!! And to too it up- the food for the adults were badly made. No one came to check that the food was fine or not. The bill in the end was wrong as well and got overcharged for things. Even during the pandemic and postpandemic (last year) they were doing well. However, both times i have visited with family in 2024 has been very disappointing!
Durruti64
Good return visit to PE. A bit pricey at well over £100 for three people but great service nonetheless. Our waitress was top class.
Rachael J
Visited on Friday night before going to theatre Helpful staff explained we were going to theatre and they helped us to get food etc before the time we had to be there. Lovely food
sam B
Me and my friend went in September around 3 pm on a weekday. on arrival, the staff were friendly and welcoming they were taken to our table which was clean and quiet, and the waiter gave us some free water before we ordered. we ordered our food which was two pizzas and dough balls and we waited for it it took an EST 15 minutes for our starters and when we had eaten our dough balls the pizza came out to eat which took around EST 15 minutes to came out we have eaten the pizza and we left great but my only slight negative which was the only one staff out but if it was full and one staff it would have taken longer to get our food.
Rachael Johnson
Visited on Friday night before going to theatreHelpful staff explained we were going to theatre and they helped us to get food etc before the time we had to be there.Lovely
Jess may
A really wonderful experience that myself and my mum had today. My mum had the festive pizza (which she adored) and I had the mushroom and truffle pizza (gluten free), which was delicious. I’ve always said and will continue to recommend Pizza Express for brilliant selection of gluten free dishes and exceptional service. We were served by the wonderful Isabella today, an asset to the team! Staff like Isabella make the experience all the more special.
Ollie
The food was sub par and a hair in my pizza the staff were great however the manager was awful made a useless mistake and tried to blame us refused to apologies or help and made multiple attempts to turn us away with no help until a member of staff gave us an option to help. A smarmy manager. No one checked on us or refilled our glasses or offered us drinks after we had been served food. Easily the worst dining experience of my life. Half the cutlery was dirtyParking: Wheelchair accessible through the front door yet not comfortable or easy in the slightestKid-friendliness: Not kid friendly at allWheelchair accessibility: Parking is awful be ready for a walk
Went in to dine. No staff at door to welcome. Only 4 diners in the place. I think the chef came over to ask if we wanted to eat ???.Asked for a menu. He threw 3 together on the table. My wife had to walk the length of the place to ask for Christmas menu. He came back to the table with it.We asked for drinks. He walked off.We walked out.
Luke Straw
Excellent food, excellent service. We went on a Wednesday afternoon so it wasn’t too busy, can’t fault it at all.
Daphne D
It’s a really nice restaurant, lovely environment and staff. We ordered one Christmas pizza, tastes pretty good! Got free dough balls. That’s enough for two people! I’ll definitely come back and try other pizzas!!
Helen W
We know pizza express very well as its one of the view places I truly trust to handle my gluten allergy. However, I also just want to comment on this particular branch for a couple of reasons. For one reason, though I know the GF dough is made offsite to a standard recipe, this time the base was particularly delicious, soft and stretchy like a "real" pizza so I don't know if there was something in the way the chef handled it but it was utterly delicious after being so used to the hard, biscuity kind of pizza you usually get doled out when you are GF (I don't mean in Pizza Express as their's are always pretty darn good but in general). I also want to comment on the excellent waitress as I suffer from POTs and arrived through the door just as I was having a really dizzy sugar low moment feeling like I might if I stood a moment longer. She was very quick to clock my distress and ushered me into a comfortable seat at a table right by the door, even though it wasn't quite ready to be used, and asked me what I needed, getting me a drink of water really promptly. She was extremely attentive while I got myself together and with the menu choices and so I was so grateful that it was her serving me on this particular occasion as this is not the kind of service you could hope to expect in a lot of busy high street places these days...this was exceptional.
Adam S
The manager who was on duty was absolutely awful, staff themselves were nice, did everything well, manager made one of our party cry, we booked multiple tables of 8 weeks in advance, they said all will be sorted, came on the day and only had 1 table of 8 and was basically told “it’s not our problem” by the manager, absolutely awful the way he treated us
love this place got wine bottle as a gift for engagement food is brilliant thank
Nice place for food pizza ? was
Very disappointed in the foodOver
This used to be a really good joint with great atmosphere and great service. I used to be a regular here prepandemic as well as during the pandemic. However, postpandemic i have been there twice recently and it’s very different- not just the decor. Some of the old staff are still there but the staff morale is poor and service quality has definitely dropped a few notches down. The disabled toilet with baby changing facilities were closed due to a fault. The ladies toilet also had only one toilet cubicle open! That too didn’t have toilet paper. The sinks were clean and had running water but no soap in the dispensers!! The dough balls served to kids were burnt!! And to too it up- the food for the adults were badly made. No one came to check that the food was fine or not. The bill in the end was wrong as well and got overcharged for things. Even during the pandemic and postpandemic (last year) they were doing well. However, both times i have visited with family in 2024 has been very disappointing!
Good return visit to PE. A bit pricey at well over £100 for three people but great service nonetheless. Our waitress was top class.
Visited on Friday night before going to theatre Helpful staff explained we were going to theatre and they helped us to get food etc before the time we had to be there. Lovely food
Me and my friend went in September around 3 pm on a weekday. on arrival, the staff were friendly and welcoming they were taken to our table which was clean and quiet, and the waiter gave us some free water before we ordered. we ordered our food which was two pizzas and dough balls and we waited for it it took an EST 15 minutes for our starters and when we had eaten our dough balls the pizza came out to eat which took around EST 15 minutes to came out we have eaten the pizza and we left great but my only slight negative which was the only one staff out but if it was full and one staff it would have taken longer to get our food.
Visited on Friday night before going to theatreHelpful staff explained we were going to theatre and they helped us to get food etc before the time we had to be there.Lovely
A really wonderful experience that myself and my mum had today. My mum had the festive pizza (which she adored) and I had the mushroom and truffle pizza (gluten free), which was delicious. I’ve always said and will continue to recommend Pizza Express for brilliant selection of gluten free dishes and exceptional service. We were served by the wonderful Isabella today, an asset to the team! Staff like Isabella make the experience all the more special.
The food was sub par and a hair in my pizza the staff were great however the manager was awful made a useless mistake and tried to blame us refused to apologies or help and made multiple attempts to turn us away with no help until a member of staff gave us an option to help. A smarmy manager. No one checked on us or refilled our glasses or offered us drinks after we had been served food. Easily the worst dining experience of my life. Half the cutlery was dirtyParking: Wheelchair accessible through the front door yet not comfortable or easy in the slightestKid-friendliness: Not kid friendly at allWheelchair accessibility: Parking is awful be ready for a walk
Restaurantji Recommends
Went in to dine. No staff at door to welcome. Only 4 diners in the place. I think the chef came over to ask if we wanted to eat ???.Asked for a menu. He threw 3 together on the table. My wife had to walk the length of the place to ask for Christmas menu. He came back to the table with it.We asked for drinks. He walked off.We walked out.
Excellent food, excellent service. We went on a Wednesday afternoon so it wasn’t too busy, can’t fault it at all.
It’s a really nice restaurant, lovely environment and staff. We ordered one Christmas pizza, tastes pretty good! Got free dough balls. That’s enough for two people! I’ll definitely come back and try other pizzas!!
We know pizza express very well as its one of the view places I truly trust to handle my gluten allergy. However, I also just want to comment on this particular branch for a couple of reasons. For one reason, though I know the GF dough is made offsite to a standard recipe, this time the base was particularly delicious, soft and stretchy like a "real" pizza so I don't know if there was something in the way the chef handled it but it was utterly delicious after being so used to the hard, biscuity kind of pizza you usually get doled out when you are GF (I don't mean in Pizza Express as their's are always pretty darn good but in general). I also want to comment on the excellent waitress as I suffer from POTs and arrived through the door just as I was having a really dizzy sugar low moment feeling like I might if I stood a moment longer. She was very quick to clock my distress and ushered me into a comfortable seat at a table right by the door, even though it wasn't quite ready to be used, and asked me what I needed, getting me a drink of water really promptly. She was extremely attentive while I got myself together and with the menu choices and so I was so grateful that it was her serving me on this particular occasion as this is not the kind of service you could hope to expect in a lot of busy high street places these days...this was exceptional.
The manager who was on duty was absolutely awful, staff themselves were nice, did everything well, manager made one of our party cry, we booked multiple tables of 8 weeks in advance, they said all will be sorted, came on the day and only had 1 table of 8 and was basically told “it’s not our problem” by the manager, absolutely awful the way he treated us