Had a meal here on 8th December with 5 friends, food ok. Service ok at the time but following our visit we realised that we had been incorrectly charged for two puddings we hadn't had. My friend had tried to speak to someone over the phone but after several attempts and no answer, she was forced to leave a message. This message was not returned so as I was nearby I called into Pizza Express to speak to someone, I was told I wasn't able to receive a refund due to the payment being split by all 6 of us and that all of us would have to return for a refund. It isn't feasible to ask 6 people to return to a restaurant, especially considering this was the fault of the restaurant in the first place so I was offered the two puddings. No thanks, I would like my money back! As I wasn't happy with this I was told to leave my name and number and the manager would get back to me the following day, of course nobody has got back to me and it seems the number to ring just rings into the abyss because nobody wants to answer it, probably have a habit of overcharging people and then ignoring them. I have sent an email which also hasn't been responded to.Shocking customer service, make sure you check your receipts!
nicolas bisordi
Slow food and the beetroot salad didn't have beetroot. Would not
Lost_ Foxes
Food amazing, lovely clean restaurant however the waitress with glasses made our last two visits here not a nice experience.
emily
the food was delicious and the service from all staff was amazing (maya served us)keep slayinglucies best friend
Alex Harpham
Hadn't been to a Pizza Express in a long time and my expectations were taken sky-high, the food was impeccable, easily the best pizza I've had in years and the service staff tied it all together perfectly with their shining attitude, overall friendliness and were all incredibly polite. Can't wait to come back and eat here again!!
Stephen Jackson
Empty but still slow service, small portions, just okay/meh, high price, not good value. Very expensive soft drinks.
Emily Fisher
Food was so good I considered leaving my husband for the chef in the kitchen! Overall really lovely meal out, definitely will be
Mara Czerewko
had a girl with curly hair can’t remeber her name but was very
Tony Beardshaw
We appreciate the consistency of the service and food at Pizza Express over many years.
Shimla Randall
Had a lovely dining experience at this pizza express. The young man making the pizzas was very clean and quick. 10/10 experience would recommend to anyone!
First time at this branch & hadn't been to a Pizza Express for ages. Was rather impressed! Delicious pizza & staff were very welcoming & friendly.
Beth Hannis
Went to celebrate my dad’s 80th and got ignored in favour of the group of about 30 who came in 20 minutes after our booked spot, but ALL got their food before us. Then the table at the side of us got their food (again, in long after us), at which point my dad asked how much longer it would be. We waited over an hour for it to arrive. Nobody checked if our food was ok (it wasn’t. It was burned in places and tepid.) or asked us if we wanted desserts or more drinks. We had to find someone to ask for the bill, paid and left. Sad that my dad wanted to go there for his Birthday because he’d enjoyed it so much on past visits. Won’t be bothering again.
Beth Hannis
Rubbish experience tonight. Waited ages for our food because they served a party of 30 (who came in 20 minutes after our booked slot) before us. Food was burnt and tepid when it came after an hour later. Nobody came to ask if food was ok or if we wanted desserts or more drinks. Had to find someone to get our bill. To make it even more rubbish we were out celebrating my dad’s 80th. Talk about been overlooked.
Tyrone
Food was nice, however did not appreciate the rude tone me and my wife were spoken to by the young curly haired manager, shall not be returning.
Adele H
Rubbish all round ordered margarita pizza that came with no cheese, pasta was that hard and crunchy couldn’t eat it if I wanted to, dirty glasses and then to notice the male staff who was taking every ones pizza out had dirty looking hair shoulder length all over the place molting like a dog all over his T-shirt stood over the pizzas flicking his hair out of his eyes we told the manager for her to seem not bothered what so ever her words was shoulder length hair doesn’t need to be tied up, ended up leaving and definitely won’t be returning.
Had a meal here on 8th December with 5 friends, food ok. Service ok at the time but following our visit we realised that we had been incorrectly charged for two puddings we hadn't had. My friend had tried to speak to someone over the phone but after several attempts and no answer, she was forced to leave a message. This message was not returned so as I was nearby I called into Pizza Express to speak to someone, I was told I wasn't able to receive a refund due to the payment being split by all 6 of us and that all of us would have to return for a refund. It isn't feasible to ask 6 people to return to a restaurant, especially considering this was the fault of the restaurant in the first place so I was offered the two puddings. No thanks, I would like my money back! As I wasn't happy with this I was told to leave my name and number and the manager would get back to me the following day, of course nobody has got back to me and it seems the number to ring just rings into the abyss because nobody wants to answer it, probably have a habit of overcharging people and then ignoring them. I have sent an email which also hasn't been responded to.Shocking customer service, make sure you check your receipts!
Slow food and the beetroot salad didn't have beetroot. Would not
Food amazing, lovely clean restaurant however the waitress with glasses made our last two visits here not a nice experience.
the food was delicious and the service from all staff was amazing (maya served us)keep slayinglucies best friend
Hadn't been to a Pizza Express in a long time and my expectations were taken sky-high, the food was impeccable, easily the best pizza I've had in years and the service staff tied it all together perfectly with their shining attitude, overall friendliness and were all incredibly polite. Can't wait to come back and eat here again!!
Empty but still slow service, small portions, just okay/meh, high price, not good value. Very expensive soft drinks.
Food was so good I considered leaving my husband for the chef in the kitchen! Overall really lovely meal out, definitely will be
had a girl with curly hair can’t remeber her name but was very
We appreciate the consistency of the service and food at Pizza Express over many years.
Had a lovely dining experience at this pizza express. The young man making the pizzas was very clean and quick. 10/10 experience would recommend to anyone!
Restaurantji Recommends
First time at this branch & hadn't been to a Pizza Express for ages. Was rather impressed! Delicious pizza & staff were very welcoming & friendly.
Went to celebrate my dad’s 80th and got ignored in favour of the group of about 30 who came in 20 minutes after our booked spot, but ALL got their food before us. Then the table at the side of us got their food (again, in long after us), at which point my dad asked how much longer it would be. We waited over an hour for it to arrive. Nobody checked if our food was ok (it wasn’t. It was burned in places and tepid.) or asked us if we wanted desserts or more drinks. We had to find someone to ask for the bill, paid and left. Sad that my dad wanted to go there for his Birthday because he’d enjoyed it so much on past visits. Won’t be bothering again.
Rubbish experience tonight. Waited ages for our food because they served a party of 30 (who came in 20 minutes after our booked slot) before us. Food was burnt and tepid when it came after an hour later. Nobody came to ask if food was ok or if we wanted desserts or more drinks. Had to find someone to get our bill. To make it even more rubbish we were out celebrating my dad’s 80th. Talk about been overlooked.
Food was nice, however did not appreciate the rude tone me and my wife were spoken to by the young curly haired manager, shall not be returning.
Rubbish all round ordered margarita pizza that came with no cheese, pasta was that hard and crunchy couldn’t eat it if I wanted to, dirty glasses and then to notice the male staff who was taking every ones pizza out had dirty looking hair shoulder length all over the place molting like a dog all over his T-shirt stood over the pizzas flicking his hair out of his eyes we told the manager for her to seem not bothered what so ever her words was shoulder length hair doesn’t need to be tied up, ended up leaving and definitely won’t be returning.