This was a party, so a bit chaotic, good good though.
pavla Price
We stayed in this Premier Inn and eaten here last year and again now - the staff are brilliant. Very friendly and welcoming. Tammy has been such a lovely and helpful young lady - people like her make customers wish to come back.Vegetarian options: There could be a bit more vegetarian/ vegan options, also for puddings. I had spinach and ricotta lasagne and that was very tasty.
Rachel Honey
I wish I could give minus stars to show you how bad my visit was. Rude blonde woman working, acting like I put her out and interrupted her conversation with another member if staff to try and order my breakfasts. Then told me where to sit in an empty restaurant. When I explained I wanted to sit further away she just walked off in a huff. Then made another waitress serve me. If I hadn't of paid I would have walked out. Cooked breakfast was OK, but continental was dyer. I would not return here if you paid me. Was not worth the money! Go somewhere else trust me!
Erginomics Limited
One of the worst places I've ever been. The service was terrible, waitress with blonde hair had a filthy attitude, very rude, stood around gossiping, leaving the lady with black hair to greet everyone, take all orders and clean up. Tried to force us to sit next to the cold entrance when the rest of the place was empty with a large selection of other tables, which we refused. Soft play was closed. Food was mediocre at best, advertised as Unlimited, but it wasnt self-serve, so after waiting 15 minutes for a 2nd helping I decided to just leave. £27 for 2 breakfasts and 2 cokes, upset kids and a bad start to the day... I should have turned away after seeing a man stood outside phlegming as I walked in, but mistakes are often made in life... Next time I would rather eat food off the floor at a festival toilet that go back to this place. Terrible.
Mandy Me93
Food was ok good value for money but it was slammed down on the table and wasnt even asked if we wanted any sauces had to chase the waitress to get some. Then it came that was also slammed down. No one came to ask if everything was ok at all through the meal. Wont be returning soon.. Can see why no one was in today!
Jacqui Nixon
Went for a family meal for Mother’s DayMy husband ordered our meals but when it came they offered me fish and chips I told them we had ordered lasagneThe waitress went back to the bar, then returned saying no lasagne had been ordered,despite another member of the family being present,and hearing him order the lasagne, as he was asked was it the beef lasagne or the veg optionWe then had to re order the meal and pay for it despite it obviously been a mistake on their partAs I am diabetic,and had taken insulin as I did not expect to have such a long waitMy blood sugar was becoming very low and to be fair they did bring me some garlic bread out, but by the time my lasagne finally came other family members had virtually finished their mealsWe asked to see the manager but she appeared to be avoiding speaking to us about what had happenedTo be fair the young waitress was very good and apologeticFinally the manager approached my husband and he had to have a conversation about the poor managementShe offered us my meal free finallyJust not impressed with this chain generally unfortunately very hit and miss experiences and long waits for food
Celia Miranda
I dine here in my first night staying at the Premier in and the food was alright your average pub food. Staff were very good and friendly. Regarding breakfast, on the first day 12/03/2024 staff took their sweet time to come and take my order for the cooked breakfast, I actually had to go and call them. Food was OK overall but the fried eggs were swimming in oil, disappointed. On the second day (today 13/03/2024) the toasters were not on, I could've waited forever (incompetence if you asked me) and the woman taking the room number was not very friendly. Fried eggs were once again swimming in oil. A good dinning experience but a terrible breakfast experience hence the rating.
Gandalfs Uncle69
Absolutely nothing wrong with the food, had my starter and main bought out together.Once I had finished, I sat with empty plates on my table for around 45 minutes, staff made eye contact with me, even walked past my table countless times.I walked out without receiving my dessert, not an enjoyable experience at all.
Alex Boyd
Food was ok, just a bit greasy, service was
Sally Gosnell
Lovely good, great service, lots of kids running up and down through the dining
Huge thank you to Helen and the other staff. They were all friendly, and went above and beyond to make our time with you a pleasant and pleasurable experience. A huge credit to your company.
Dean Gregory
Staff very miserable, the manager is very inexperienced, had a problem with 3 of the meals asked to see the manager but told the staff member she was busy so never came, very very
Jonny Preece
Good place very friendly
thomas scott hennessy
Okay atmosphere, nice staff. Food was awful and had cheese and potato pie which was full of garlic and herbs. The chef made a error it turned out. My steak was too chewy, and i'd say a third of it was fat/gristle.
This was a party, so a bit chaotic, good good though.
We stayed in this Premier Inn and eaten here last year and again now - the staff are brilliant. Very friendly and welcoming. Tammy has been such a lovely and helpful young lady - people like her make customers wish to come back.Vegetarian options: There could be a bit more vegetarian/ vegan options, also for puddings. I had spinach and ricotta lasagne and that was very tasty.
I wish I could give minus stars to show you how bad my visit was. Rude blonde woman working, acting like I put her out and interrupted her conversation with another member if staff to try and order my breakfasts. Then told me where to sit in an empty restaurant. When I explained I wanted to sit further away she just walked off in a huff. Then made another waitress serve me. If I hadn't of paid I would have walked out. Cooked breakfast was OK, but continental was dyer. I would not return here if you paid me. Was not worth the money! Go somewhere else trust me!
One of the worst places I've ever been. The service was terrible, waitress with blonde hair had a filthy attitude, very rude, stood around gossiping, leaving the lady with black hair to greet everyone, take all orders and clean up. Tried to force us to sit next to the cold entrance when the rest of the place was empty with a large selection of other tables, which we refused. Soft play was closed. Food was mediocre at best, advertised as Unlimited, but it wasnt self-serve, so after waiting 15 minutes for a 2nd helping I decided to just leave. £27 for 2 breakfasts and 2 cokes, upset kids and a bad start to the day... I should have turned away after seeing a man stood outside phlegming as I walked in, but mistakes are often made in life... Next time I would rather eat food off the floor at a festival toilet that go back to this place. Terrible.
Food was ok good value for money but it was slammed down on the table and wasnt even asked if we wanted any sauces had to chase the waitress to get some. Then it came that was also slammed down. No one came to ask if everything was ok at all through the meal. Wont be returning soon.. Can see why no one was in today!
Went for a family meal for Mother’s DayMy husband ordered our meals but when it came they offered me fish and chips I told them we had ordered lasagneThe waitress went back to the bar, then returned saying no lasagne had been ordered,despite another member of the family being present,and hearing him order the lasagne, as he was asked was it the beef lasagne or the veg optionWe then had to re order the meal and pay for it despite it obviously been a mistake on their partAs I am diabetic,and had taken insulin as I did not expect to have such a long waitMy blood sugar was becoming very low and to be fair they did bring me some garlic bread out, but by the time my lasagne finally came other family members had virtually finished their mealsWe asked to see the manager but she appeared to be avoiding speaking to us about what had happenedTo be fair the young waitress was very good and apologeticFinally the manager approached my husband and he had to have a conversation about the poor managementShe offered us my meal free finallyJust not impressed with this chain generally unfortunately very hit and miss experiences and long waits for food
I dine here in my first night staying at the Premier in and the food was alright your average pub food. Staff were very good and friendly. Regarding breakfast, on the first day 12/03/2024 staff took their sweet time to come and take my order for the cooked breakfast, I actually had to go and call them. Food was OK overall but the fried eggs were swimming in oil, disappointed. On the second day (today 13/03/2024) the toasters were not on, I could've waited forever (incompetence if you asked me) and the woman taking the room number was not very friendly. Fried eggs were once again swimming in oil. A good dinning experience but a terrible breakfast experience hence the rating.
Absolutely nothing wrong with the food, had my starter and main bought out together.Once I had finished, I sat with empty plates on my table for around 45 minutes, staff made eye contact with me, even walked past my table countless times.I walked out without receiving my dessert, not an enjoyable experience at all.
Food was ok, just a bit greasy, service was
Lovely good, great service, lots of kids running up and down through the dining
Restaurantji Recommends
Decent pub food. Kids play
Huge thank you to Helen and the other staff. They were all friendly, and went above and beyond to make our time with you a pleasant and pleasurable experience. A huge credit to your company.
Staff very miserable, the manager is very inexperienced, had a problem with 3 of the meals asked to see the manager but told the staff member she was busy so never came, very very
Good place very friendly
Okay atmosphere, nice staff. Food was awful and had cheese and potato pie which was full of garlic and herbs. The chef made a error it turned out. My steak was too chewy, and i'd say a third of it was fat/gristle.