Probably the worst cup of Costa coffee that I've ever had in my life, but they get one star for having oat milk available. My husband's black americano coffee was equally as bad. We probably only had three sips of the coffee and pour the rest down the drain as it was so bad.\\nThe coffee tasted burnt and bitter, it certainly had not been treated with the care and respect that Costa is known for.\\nWe didn't try the Costa drive through.\\nI would advise avoiding this Costa Coffee shop at all costs, travel on to the next services and use their Costa instead.
J-Bob Almquist
There was a queue in the store so I used the machine in WH Smiths, ordering using the App. No problems ?
Gillian Cookson
One member of staff needs a lesson in customer service , I ordered 2 flat white with semi skimmed milk as the batista was starting to make them I noticed she was using whole milk so I ssid they were with semi trying to be helpful the girl next to her rudely ssid if you wanted semi you should have ordered it and it was as if the lack of communication wS my fault , wouldn't recommend.
Ciro Ragozzino
Am I expecting too much to be offered a stirrer and sugar with everything out of reach during Covid. And then to be asked how many I'd like rather than just have two dumped in front of me. Order was also wrong, and I asked if I could pay with my points and he added points on instead.
Anjie Mosuro
Polite baristas. Nice coffee. The average COSTA. Can't complain!
martin Etchells
It was Costa so you get expensive food and drink, but at least the coffee is drinkable.
martin D
Ok if you like hot foamy milk with just a hint of coffee that's over priced. Same old tired Costa offering.
Richard Tanguy
Stopped by during the morning and enjoyed a welcome hot drink in a delightfully quiet setting: on the terrace, by the fountain, in the sunshine. A great way to relieve the boredom from mile after mile of continual 50mph speed limits on the M6.
Stuart Graham
It was very early in the morning but what good service from the young lady barister - smiling welcome and very efficient dealing with the order.
Basmah Othman
The coffee is clean and the service is so fast.
The staff are professional and served us quickly.
The service station is clean.
Enjoyed staying there having our coffee .
Nice coffee, had to have my drink-in coffee in a take away cup as I wasn't asked if I was drinking in or taking away but that was the only fault really
Probably the worst cup of Costa coffee that I've ever had in my life, but they get one star for having oat milk available. My husband's black americano coffee was equally as bad. We probably only had three sips of the coffee and pour the rest down the drain as it was so bad.\\nThe coffee tasted burnt and bitter, it certainly had not been treated with the care and respect that Costa is known for.\\nWe didn't try the Costa drive through.\\nI would advise avoiding this Costa Coffee shop at all costs, travel on to the next services and use their Costa instead.
There was a queue in the store so I used the machine in WH Smiths, ordering using the App. No problems ?
One member of staff needs a lesson in customer service , I ordered 2 flat white with semi skimmed milk as the batista was starting to make them I noticed she was using whole milk so I ssid they were with semi trying to be helpful the girl next to her rudely ssid if you wanted semi you should have ordered it and it was as if the lack of communication wS my fault , wouldn't recommend.
Am I expecting too much to be offered a stirrer and sugar with everything out of reach during Covid. And then to be asked how many I'd like rather than just have two dumped in front of me. Order was also wrong, and I asked if I could pay with my points and he added points on instead.
Polite baristas. Nice coffee. The average COSTA. Can't complain!
It was Costa so you get expensive food and drink, but at least the coffee is drinkable.
Ok if you like hot foamy milk with just a hint of coffee that's over priced. Same old tired Costa offering.
Stopped by during the morning and enjoyed a welcome hot drink in a delightfully quiet setting: on the terrace, by the fountain, in the sunshine. A great way to relieve the boredom from mile after mile of continual 50mph speed limits on the M6.
It was very early in the morning but what good service from the young lady barister - smiling welcome and very efficient dealing with the order.
The coffee is clean and the service is so fast. The staff are professional and served us quickly. The service station is clean. Enjoyed staying there having our coffee .
Restaurantji Recommends
Nice coffee, had to have my drink-in coffee in a take away cup as I wasn't asked if I was drinking in or taking away but that was the only fault really