I am writing to express my disappointment regarding my recent order from your establishment. As a regular customer, I have consistently enjoyed your services, but unfortunately, my latest experience has left me dissatisfied.Not only was my order incorrect, but all the items received were slightly warm, indicating that they were not freshly cooked. This was unexpected and disappointing, especially considering my previous positive experiences.To add to my frustration, I tipped the driver £5, expecting a service that aligned with the quality I had come to appreciate. However, the decline in both order accuracy and food temperature has left me with no choice but to reconsider using your services in the future.I believe in providing constructive feedback, and I hope you can address these issues to maintain the high standards I have come to expect from your establishment.
Jake Williams
Amazing salt and pepper chips. For some reason they cut the noodles up tho, I have no idea why. I also ask them not to and they still cut their noodles up into little pieces. It really spoils the noodles.
Elizabeth M
This place used to be so nice. After a busy day I choose to order a Chinese. It arrived after an hour, luke warm and tasted like everything had been reheated. The chips were awful, chicken balls over done and very few in the pack. It was one of the most expensive take outs I’ve bought and didn’t get free prawn crackers which you do at many places. The most disappointing part is that I spoke to the staff three times and they were rude. The phone was put down on me abruptly twice! Overall an awful experience.
Thomas C Y Tsang
Great food and cooked to perfection. Lovely staff and we order time and time again. Best Chinese takeaway in Tamworth!
Dougo Wong
nice staff, good chat with her at the counter! food is really authentic as a cantonese dishes. price is really nice!
Nicholas Hamalis
Food is always fresh, perfectly prepared and I wouldn’t go anywhere else. Best in
Hollie M
My family and I would choose this Chinese and have done for the last 3 years to order from. Yesterday was my birthday and we ordered from Peninsular for 11 individuals. I was absolutely shocked at the poor condition of the food especially the meats including chicken fried rice, bbq spare ribs and chicken chow mein. The meat tastes as if it was warmed up, so chewy and did not taste right, maybe out of date? The food was not the main problem. I called up to let the restaurant know and the response I received was horrendous. The lady I spoke toc, who names herself as the manage was very rude and so unprofessional. She called my 19 year old nephew a 'little boy' when I described who picked the order up. She continuously laughed down the phone at me when I asked if she could refund only for the food that we did not eat. The lady responded "No, not really" and laughed at me. She was very cheeky and I was left in shock. A customer should not be spoken to in the degrading tone she used. They have now lost a good customer. I would avoid if you would like to enjoy your chinese food or be spoken to in a kind manner.
Hayley Hathaway
Food delivered, chips was hard and food was very greasey. Need to cook salt & pepper chicken with thin batter as was dripping in grease.
Mark Wootton
Just ordered a takeaway great food and great service, would highly recommendParking: Plenty of road side parking
Fortnite God YT
Came last night to collect my order special curry (no prawns) as elergic got home was prawns in they told me to come tonight to get another have just called a man answered the way he spoke to me was horrendous told me it wasnt his problem. And now could not collect my meal i will never eat from there again the customer service was shocking he put the phone down on me so i rang back still wouldn't sort my order
Absolutely amazing food! Mouth watering best Chinese
Phil Harper
Lovely run Chinese take away ❤️ food is delicious. Thanks for exchanging the pineapple fried rice, my mistake there for not reading the small print.
James Perry
Incredible food and service! Will definitely visit again when we're in the area!Vegetarian options: Can request food which has meat in it to take the meat out.
Andy J
A Decent Cantonese, food quality is great, a quick delivery service.Staff are friendly and don't rush one.They do use card payment, over the phone, or at delivery,Higly recommended!!
Bruce Lauderdale
Great food, but received a £100 fine for parking at the back while placing my order. Been there before and never had a problem but this time the meal cost me £118. I will not return.Edit: After visiting the parking today, and chatting with the most delightful lady at Peninsular, I was advised that this is no longer a Peninsular car park. The only suggestion I can make is that Peninsular put up their own signs informing customers that the parking is for the other restaurant. I have chosen to edit this review because of how well the lady helped me. I live by the mantra, “Never judge a company by what went wrong, judge them by how they handle and resolve it!”Food has always been good!Parking: Be warned about the parking.
I am writing to express my disappointment regarding my recent order from your establishment. As a regular customer, I have consistently enjoyed your services, but unfortunately, my latest experience has left me dissatisfied.Not only was my order incorrect, but all the items received were slightly warm, indicating that they were not freshly cooked. This was unexpected and disappointing, especially considering my previous positive experiences.To add to my frustration, I tipped the driver £5, expecting a service that aligned with the quality I had come to appreciate. However, the decline in both order accuracy and food temperature has left me with no choice but to reconsider using your services in the future.I believe in providing constructive feedback, and I hope you can address these issues to maintain the high standards I have come to expect from your establishment.
Amazing salt and pepper chips. For some reason they cut the noodles up tho, I have no idea why. I also ask them not to and they still cut their noodles up into little pieces. It really spoils the noodles.
This place used to be so nice. After a busy day I choose to order a Chinese. It arrived after an hour, luke warm and tasted like everything had been reheated. The chips were awful, chicken balls over done and very few in the pack. It was one of the most expensive take outs I’ve bought and didn’t get free prawn crackers which you do at many places. The most disappointing part is that I spoke to the staff three times and they were rude. The phone was put down on me abruptly twice! Overall an awful experience.
Great food and cooked to perfection. Lovely staff and we order time and time again. Best Chinese takeaway in Tamworth!
nice staff, good chat with her at the counter! food is really authentic as a cantonese dishes. price is really nice!
Food is always fresh, perfectly prepared and I wouldn’t go anywhere else. Best in
My family and I would choose this Chinese and have done for the last 3 years to order from. Yesterday was my birthday and we ordered from Peninsular for 11 individuals. I was absolutely shocked at the poor condition of the food especially the meats including chicken fried rice, bbq spare ribs and chicken chow mein. The meat tastes as if it was warmed up, so chewy and did not taste right, maybe out of date? The food was not the main problem. I called up to let the restaurant know and the response I received was horrendous. The lady I spoke toc, who names herself as the manage was very rude and so unprofessional. She called my 19 year old nephew a 'little boy' when I described who picked the order up. She continuously laughed down the phone at me when I asked if she could refund only for the food that we did not eat. The lady responded "No, not really" and laughed at me. She was very cheeky and I was left in shock. A customer should not be spoken to in the degrading tone she used. They have now lost a good customer. I would avoid if you would like to enjoy your chinese food or be spoken to in a kind manner.
Food delivered, chips was hard and food was very greasey. Need to cook salt & pepper chicken with thin batter as was dripping in grease.
Just ordered a takeaway great food and great service, would highly recommendParking: Plenty of road side parking
Came last night to collect my order special curry (no prawns) as elergic got home was prawns in they told me to come tonight to get another have just called a man answered the way he spoke to me was horrendous told me it wasnt his problem. And now could not collect my meal i will never eat from there again the customer service was shocking he put the phone down on me so i rang back still wouldn't sort my order
Restaurantji Recommends
Absolutely amazing food! Mouth watering best Chinese
Lovely run Chinese take away ❤️ food is delicious. Thanks for exchanging the pineapple fried rice, my mistake there for not reading the small print.
Incredible food and service! Will definitely visit again when we're in the area!Vegetarian options: Can request food which has meat in it to take the meat out.
A Decent Cantonese, food quality is great, a quick delivery service.Staff are friendly and don't rush one.They do use card payment, over the phone, or at delivery,Higly recommended!!
Great food, but received a £100 fine for parking at the back while placing my order. Been there before and never had a problem but this time the meal cost me £118. I will not return.Edit: After visiting the parking today, and chatting with the most delightful lady at Peninsular, I was advised that this is no longer a Peninsular car park. The only suggestion I can make is that Peninsular put up their own signs informing customers that the parking is for the other restaurant. I have chosen to edit this review because of how well the lady helped me. I live by the mantra, “Never judge a company by what went wrong, judge them by how they handle and resolve it!”Food has always been good!Parking: Be warned about the parking.