Staff helpful when a voucher didn't work on the toll, bacon rolls and sausage rolls are a bargain. Coffee ok for the money
Peter Whiting
11 Abbeygate St, Bury St Edmunds, Bury Saint Edmunds IP33 1UN visited them today 26/03/24 bought 2 meat and vegetable pasties we went and sat down by the window in the corner. First of all the pasties were cold the pastry was stodgy and pappy, the cleanliness was appalling. The window sill were we sat was stained with tea or coffee spills and was coked with mildew along the seals. I wiped a few crumbs off the table and the tissue was covered in dirt where the tables have not been cleaned since who knows when ?, needless to say i will not be visiting there again.
Chris
Nice snacks and good coffee.A bit noisy when I visited as there were loads of kids inside.
Asma khan
Love it it’s yum absolutely delicious donuts and pastries
mahmoud elmoniar
Best cafe shop in Bury, stuff is friendly and they give you a free drink for first time app download.Deserve 5 stars ?
Shy Talk
They never hardly have any food!! Run by Saturday kids who couldn’t care less about you the food or service!!! When you go I can guarantee the cupboard will be bare and if you do manage to get “hot food” it will be stone cold!! Oh yes, I almost forgot, if using the toilet, you can wee on the floor like everyone else!!… Good luck!!!
Thea Handley
Greggs always tastyGood selectionStaff very friendly and
Kevin Hamlin
Cheap and what's not to
Howard Johnson
Greggs food has improved over the years ?. Good value for
Barbara Frost
The steak bake was boiling hot! It burnt my mouth and fingers. You should never serve food this hot!
Went in to buy food today after a girl named Becky finished emptying the bin she kindly served me without so much as running her hand under a tap . Would u do the bin in your kitchen then make food No disgusting . The food was disgusting to burnt sausage roll stale Tottenham cake .when she came to serve me I almost said wash your hands then I thought no il see if she serves me with dirty hands an yes she did I didn’t eat it either ..
James Knight
Very busy served quickly
Valr HatesYou
There was one worker in particular that really did their job well managing 2 tills and as well as constantly managing every and each station and any time she had gotten a second to her self her manager would have a go at her whenever she would talk to customers despite spending hours at a time talking to other people and not doing her job it’s unfortunate to see such management she really should be given a raise.
Christine
I have to say, we always seem to get great service when we come to greggs.This visit was very disappointing.We bought some items for my son, and we needed to use the facilities before we left. In both toilets, there was no toilet paper. I asked at the counter if I could be given some. She went out the back to ask someone to put some in. When the lady Casey finally finished messing around in the kitchen area, she rudely stated she was still going to put the toilet roll in. I wasn't impressed with the way she had spoken to me, so asked messing around in the kitchen was more important than getting toilet rolls so my son could use the toilet. She replied with, well it's done now.I feel maybe Casey needs to have a course in customer service because the whole experience with her was completely unacceptable.The lady who served my son was friendly. Shame Casey wasn't the same.
Petedava
Good place to have a snack,but if you go when it's full you got no chance of sitting down.
Staff helpful when a voucher didn't work on the toll, bacon rolls and sausage rolls are a bargain. Coffee ok for the money
11 Abbeygate St, Bury St Edmunds, Bury Saint Edmunds IP33 1UN visited them today 26/03/24 bought 2 meat and vegetable pasties we went and sat down by the window in the corner. First of all the pasties were cold the pastry was stodgy and pappy, the cleanliness was appalling. The window sill were we sat was stained with tea or coffee spills and was coked with mildew along the seals. I wiped a few crumbs off the table and the tissue was covered in dirt where the tables have not been cleaned since who knows when ?, needless to say i will not be visiting there again.
Nice snacks and good coffee.A bit noisy when I visited as there were loads of kids inside.
Love it it’s yum absolutely delicious donuts and pastries
Best cafe shop in Bury, stuff is friendly and they give you a free drink for first time app download.Deserve 5 stars ?
They never hardly have any food!! Run by Saturday kids who couldn’t care less about you the food or service!!! When you go I can guarantee the cupboard will be bare and if you do manage to get “hot food” it will be stone cold!! Oh yes, I almost forgot, if using the toilet, you can wee on the floor like everyone else!!… Good luck!!!
Greggs always tastyGood selectionStaff very friendly and
Cheap and what's not to
Greggs food has improved over the years ?. Good value for
The steak bake was boiling hot! It burnt my mouth and fingers. You should never serve food this hot!
Restaurantji Recommends
Went in to buy food today after a girl named Becky finished emptying the bin she kindly served me without so much as running her hand under a tap . Would u do the bin in your kitchen then make food No disgusting . The food was disgusting to burnt sausage roll stale Tottenham cake .when she came to serve me I almost said wash your hands then I thought no il see if she serves me with dirty hands an yes she did I didn’t eat it either ..
Very busy served quickly
There was one worker in particular that really did their job well managing 2 tills and as well as constantly managing every and each station and any time she had gotten a second to her self her manager would have a go at her whenever she would talk to customers despite spending hours at a time talking to other people and not doing her job it’s unfortunate to see such management she really should be given a raise.
I have to say, we always seem to get great service when we come to greggs.This visit was very disappointing.We bought some items for my son, and we needed to use the facilities before we left. In both toilets, there was no toilet paper. I asked at the counter if I could be given some. She went out the back to ask someone to put some in. When the lady Casey finally finished messing around in the kitchen area, she rudely stated she was still going to put the toilet roll in. I wasn't impressed with the way she had spoken to me, so asked messing around in the kitchen was more important than getting toilet rolls so my son could use the toilet. She replied with, well it's done now.I feel maybe Casey needs to have a course in customer service because the whole experience with her was completely unacceptable.The lady who served my son was friendly. Shame Casey wasn't the same.
Good place to have a snack,but if you go when it's full you got no chance of sitting down.