Our large group (fifteen) were seated and settled...before being asked to move to another table which also sat 15...which was a little annoying. We had been contacted and asked to pre-order on the day...which when there is a big group was a bit inconvenient - lots of emails and phone calls to make. Once our food arrived the waiter stood at one end and mumbled the orders which was lost to those at the end of the table...and did similar when asking if anyone wanted drinks halfway through the meal. Hence the low service score.Food as always...lovely.
laura r
Despite the restaurant being quite empty, we had to wait nearly 45 minutes for our food. The only thing that made it bearable was the friendly serverFood was on par with other branches of the chainOn a plus, the child's food came out first, and the server gave it to me instead of putting it in front of my granddaughter as it was hot
Hannah Evans
Unfortunately after visiting on Saturday lunch time, i have got food poisoning. The waitress was lovely but I definitely will not be returning.
Joan Ak
The waiter was nice, however the food gave me a horrible stomachache. Would not recommend, although great location, and busy atmosphere, people must love it; just not for me unfortunately :(
T H
Absurdly slow and poor service. Took 45 mins before our order was taken and nearly two hours before we finally left. We only ordered 4 pizzas!! We had two toddlers with us who were feeling very upset and hungry after the long wait. As soon as we arrived we were brusquely told to put our double pram (very large and heavy) down some stairs out of the way and that we’d be brought a high chair. Not exactly accessible. No high chair arrived and one was instead given to a table who came in ten mins later to the point I had to go into the ‘pit’ to get my own. This table was also served before us and we were ignored despite multiple attempts to try to order. 45 mins later we ordered our food and drinks. The table water we requested never came. The adults’ mains came with the children’s food arriving 20 mins later leading to cold food and our kids in meltdown. Our pizzas were ice cold by the time we got to eat them. Do NOT come here if you have young children, we left with nothing but pure stress and agreed we’d have preferred a meal deal. An utter waste of time and deeply unenjoyable.
Ann leonard
Will served our large group .He was friendly and professional.I ordered the cannelloni. Served promptly but didn't enjoy it.There was barely any cannelloni, and I had to search for that under the large amount of tasteless tepid? cheese sauce. Not pleasant.
Claire Ratley
Great time! Great food. Great service.
Tim Eagle
Attended my son's friends party. Pre-ordered starters never arrived for adults. Organisation seemed chaotic at best. The party for the children involved making their own pizza. This was due to last 2 hours, they finally sat down to their food after more than 2 hours. The crowning glory was the manager saying to another table, "When we get rid of the party!!". In addition, it seemed there was no toilet roll in one of the toilets and the response from staff was that the cleaner hadn't come in. This review is made on behalf of my wife and Sons.
xander
Great foodLots of stuff for kids to doIf kids get bored they can go and watch the chefs
Mihai Bica
One hour and counting to make two pizzas. Are you having it flown from Napoli?Later edit: Almost two hours later somehow they managed to loose my order and then they call me to suggest that I actually did receive it, even though justeats still shows the order is still being prepared and it hasn't picked up by someone.As I was writing this I finally received the cold order at 22:00! The delivery driver was told at the restaurant at 21:10 that the order was not ready and to come back in a while!You people are clowns. Unbelievable!The food is generally pretty decent and not too eye gouging, but the staff is something else.
I am sad. You didn’t put pineapple on my Hawaiian. You also wrote a cute message on the box I thought this was so sweet, how kind and thoughtful. I thought to myself perhaps they do this for everyone ? But oh it doesn’t matter that’s handwritten and kind. I opened the box still considering the message on the box and the pizza was so delicious. I was blissful. Lost in thought and taste but glory. So happy….so very ignorant and the terrible terrible truth. There was no pineapple on my pizza. The message the lack there of delicate tinned fruits on my pizza I was all clear. I feel gaslit not only by how great the pizza was but how perhaps the message was but a ruse. But I am happy now having put far too much effort into this than anyone deemed necessary which of course forces me to post it. Really great pizza. 5 stars
Louise Klimowicz-Pask
Great for kids and lovely food, Our waiter we've had many times before, he is great, attentive, quick, knowledgeable, and friendly. My favourite waiter there.Vegetarian options: Pandana, gardinara, mozzarella, pesto, mushrooms, garlic bread and dough balls, super food salads lovely. Will do pollo pesto pasta without the chicken too if u ask.Kid-friendliness: Provide colouring crayons and activity sheet. Staff good with children.
Karen Osborn
Really good venue, food and service. There were not many people in there on Tuesday afternoon, which is why I rated it a bit lower, but it was really good value for money with very good food.
Our large group (fifteen) were seated and settled...before being asked to move to another table which also sat 15...which was a little annoying. We had been contacted and asked to pre-order on the day...which when there is a big group was a bit inconvenient - lots of emails and phone calls to make. Once our food arrived the waiter stood at one end and mumbled the orders which was lost to those at the end of the table...and did similar when asking if anyone wanted drinks halfway through the meal. Hence the low service score.Food as always...lovely.
Despite the restaurant being quite empty, we had to wait nearly 45 minutes for our food. The only thing that made it bearable was the friendly serverFood was on par with other branches of the chainOn a plus, the child's food came out first, and the server gave it to me instead of putting it in front of my granddaughter as it was hot
Unfortunately after visiting on Saturday lunch time, i have got food poisoning. The waitress was lovely but I definitely will not be returning.
The waiter was nice, however the food gave me a horrible stomachache. Would not recommend, although great location, and busy atmosphere, people must love it; just not for me unfortunately :(
Absurdly slow and poor service. Took 45 mins before our order was taken and nearly two hours before we finally left. We only ordered 4 pizzas!! We had two toddlers with us who were feeling very upset and hungry after the long wait. As soon as we arrived we were brusquely told to put our double pram (very large and heavy) down some stairs out of the way and that we’d be brought a high chair. Not exactly accessible. No high chair arrived and one was instead given to a table who came in ten mins later to the point I had to go into the ‘pit’ to get my own. This table was also served before us and we were ignored despite multiple attempts to try to order. 45 mins later we ordered our food and drinks. The table water we requested never came. The adults’ mains came with the children’s food arriving 20 mins later leading to cold food and our kids in meltdown. Our pizzas were ice cold by the time we got to eat them. Do NOT come here if you have young children, we left with nothing but pure stress and agreed we’d have preferred a meal deal. An utter waste of time and deeply unenjoyable.
Will served our large group .He was friendly and professional.I ordered the cannelloni. Served promptly but didn't enjoy it.There was barely any cannelloni, and I had to search for that under the large amount of tasteless tepid? cheese sauce. Not pleasant.
Great time! Great food. Great service.
Attended my son's friends party. Pre-ordered starters never arrived for adults. Organisation seemed chaotic at best. The party for the children involved making their own pizza. This was due to last 2 hours, they finally sat down to their food after more than 2 hours. The crowning glory was the manager saying to another table, "When we get rid of the party!!". In addition, it seemed there was no toilet roll in one of the toilets and the response from staff was that the cleaner hadn't come in. This review is made on behalf of my wife and Sons.
Great foodLots of stuff for kids to doIf kids get bored they can go and watch the chefs
One hour and counting to make two pizzas. Are you having it flown from Napoli?Later edit: Almost two hours later somehow they managed to loose my order and then they call me to suggest that I actually did receive it, even though justeats still shows the order is still being prepared and it hasn't picked up by someone.As I was writing this I finally received the cold order at 22:00! The delivery driver was told at the restaurant at 21:10 that the order was not ready and to come back in a while!You people are clowns. Unbelievable!The food is generally pretty decent and not too eye gouging, but the staff is something else.
Restaurantji Recommends
I am sad. You didn’t put pineapple on my Hawaiian. You also wrote a cute message on the box I thought this was so sweet, how kind and thoughtful. I thought to myself perhaps they do this for everyone ? But oh it doesn’t matter that’s handwritten and kind. I opened the box still considering the message on the box and the pizza was so delicious. I was blissful. Lost in thought and taste but glory. So happy….so very ignorant and the terrible terrible truth. There was no pineapple on my pizza. The message the lack there of delicate tinned fruits on my pizza I was all clear. I feel gaslit not only by how great the pizza was but how perhaps the message was but a ruse. But I am happy now having put far too much effort into this than anyone deemed necessary which of course forces me to post it. Really great pizza. 5 stars
Great for kids and lovely food, Our waiter we've had many times before, he is great, attentive, quick, knowledgeable, and friendly. My favourite waiter there.Vegetarian options: Pandana, gardinara, mozzarella, pesto, mushrooms, garlic bread and dough balls, super food salads lovely. Will do pollo pesto pasta without the chicken too if u ask.Kid-friendliness: Provide colouring crayons and activity sheet. Staff good with children.
Really good venue, food and service. There were not many people in there on Tuesday afternoon, which is why I rated it a bit lower, but it was really good value for money with very good food.
expensive for what you get , but its
Great pizza and beer. Gluten free options too.