Costa

The Ipswich Hospital NHS Trust, Heath Road, Ipswich
01473274751

Recent Reviews

Peter O'Rourke

Always a cherry smile and welcome, which given location and the personal challenges of many visitors is a breath of fresh air. Thank you.

Ravi Kate

Possibly the worse tasting coffee in any Costa I’ve been to - it doesn’t matter who makes it, it’s awful. Service is equally bad - queue always has at least 15 people plus 5 waiting for coffee to be delivered. Normal coffee shop processes don’t seem to work - they are broken - it’s a mess! Sadly when you are doing daily visits to the hospital, unless you bring a flask you have no choice to use this abomination of a Costa! Oh and 2 small coffees (in wasteful takeaway cups because they were only serving takeaway coffee at 10:30am) and a tiffin £9.60!

keith Geater

Table was very wobbly, spilt half my drink when I sat down because of this.£8 drink and only got half of it.I'm am disappoint, the embodiment of disappoint.

Rob Stagg

Overpriced! No atmosphere and 16 year old students serving!!

Sharon Brett

This place needs to have food options for coeliacs.Dietary restrictions: People with dietary needs also need to eat whilst visiting sick relatives ?

PulseRogue

Always make the best Blueberry Coffees

Anna Edwards

Popped in today after visiting a family member. The girl who served me was only a trainee I believe from her name badge but she was so lovely, amazing customer service skills, a real credit to the store especially being so new! Will definitely pop back should I ever be at the hospital again.

Lynn Tortice

Unfortunately I did not have a drink because I was supporting a lady who because of her disability cannot use paper cups. I asked for a China cup but this was refused. I was told that I could only have a paper cup as they were not using China ones.I am disgusted that a cafe in a hospital disgriminates against a person with a learning disability. There were 4 or 5 staff chatting behind the counter. I said that if they did not want to help this lady we would take our business elsewhere. Very, very disappointed and let down. Discrimination lives on at Costa. Dreadful experience.

Racheal Wicks

Some lovely staff but service is about a 20 minute wait every time you go in

Mia Leeder

Horrible bad drinks didn’t have caramel frappuccino had to get a strawberry drink and it was disgusting fix your drinks

Andy Gray

Clean and tidy. Something to do when you are waiting around the hospital.

Ionut Patras

very very slow moving! my break was over before I had a coffee?

Joshua Kemp

Quick service and nice staff but machine looked unclean and milk jug wasn't washed out before use so using old milk

Susan Waghorn

It's a generic outlet. Overpriced clean with robot programmed staff.

Glenda Briggs

Haven't been here since the hospital has been undergoing building work. This Costa near the main entrance is so much nicer. Bigger, so more seating, and recycling bins for customer's cups and lids.

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