Callum gets a special mention - surpassed customer service and made us very welcome excellent
HAPPY COUPLE JOURNEY.
Very polite and friendly staff and very good
Jake Armstrong
I got a medium chocolate frappe probably one of my favourite drinks it was a good place to go close to me going
Azzy
Good and quick service, friendly and kind staff.
Rob
Really poor from Jack and his colleagues today, left waiting at the counter without an acknowledgement, then served drinks 10 minutes apart. Very disappointed and frustrated with the Costa experience today due to poor service. Extra customer service training and guidance needs to be given to the employees working there this afternoon.
Emily Douglas
Nice place. Great coffee ☕️ ?
Steven Williamson
Quite a large Costa, but only staffed by 2 members of staff at 9.30am on a Saturday morning. Hence giant queues that hardly move. If you want to spend 26 minutes in a queue to by a £5 cup of coffee..... this is the place for you
Tia imogen
Amber was so friendly and welcoming and made the best drinks!
alex ursu
Lovely Costa, nice staff all happy to serve and help, drinks made with care and good quality. mango frappe was a 10/10. Definetely recommend.
honey
Worst Costa experience of my life. Travelled here for the day from Norwich to visit family and went here for a cup of coffee.. received a cold, watered down caramel latte, which I found a hair in, presumably belonging to the young lady who made my drink. Also questions about the uniform policy; the girl who served me had multiple ear piercings and a nose ring, bracelets, eyeliner, and her ponytail was falling out. The setting was nice, but the coffee was horrible and the service was poor, with girl who served me (black hair, blue eyes, freckled, small) seeming rushed and distracted, and ultimately coming across as rude. I would also like to add that whilst there, my niece (17) mentioned that her schoolmates who work at this costa have ‘vape breaks’ in the kitchen- causing more questions to remain about the hygiene of the place.
It does not Costa lot. So pay a visit. I recommend the Costa on Westgate Street . North Gatestreet in Ipswich
Tony o Tales o
Wow great everything. Amber makes the best Chocolate Fudge Brownie Frappé
Jackie Bruce
Short staffed as staff were rushed off their feet place was busy and the disabled toilet was out of use as a visitor used it and bought nothing in the café. They were in the toilet for around 20 minutes.
Jennifer Horsford
I always enjoy my experience at Costa Coffee, the atmosphere is nice, the service is good and the coffee is always great. Thank you.
Marelvis Machado (The truth about)
Always very friendly and helpful staff. Thank you Lily and Saffy.Excellent Wi-Fi connection, power points available.Great location.Toilets are kept very cleaned
Callum gets a special mention - surpassed customer service and made us very welcome excellent
Very polite and friendly staff and very good
I got a medium chocolate frappe probably one of my favourite drinks it was a good place to go close to me going
Good and quick service, friendly and kind staff.
Really poor from Jack and his colleagues today, left waiting at the counter without an acknowledgement, then served drinks 10 minutes apart. Very disappointed and frustrated with the Costa experience today due to poor service. Extra customer service training and guidance needs to be given to the employees working there this afternoon.
Nice place. Great coffee ☕️ ?
Quite a large Costa, but only staffed by 2 members of staff at 9.30am on a Saturday morning. Hence giant queues that hardly move. If you want to spend 26 minutes in a queue to by a £5 cup of coffee..... this is the place for you
Amber was so friendly and welcoming and made the best drinks!
Lovely Costa, nice staff all happy to serve and help, drinks made with care and good quality. mango frappe was a 10/10. Definetely recommend.
Worst Costa experience of my life. Travelled here for the day from Norwich to visit family and went here for a cup of coffee.. received a cold, watered down caramel latte, which I found a hair in, presumably belonging to the young lady who made my drink. Also questions about the uniform policy; the girl who served me had multiple ear piercings and a nose ring, bracelets, eyeliner, and her ponytail was falling out. The setting was nice, but the coffee was horrible and the service was poor, with girl who served me (black hair, blue eyes, freckled, small) seeming rushed and distracted, and ultimately coming across as rude. I would also like to add that whilst there, my niece (17) mentioned that her schoolmates who work at this costa have ‘vape breaks’ in the kitchen- causing more questions to remain about the hygiene of the place.
Restaurantji Recommends
It does not Costa lot. So pay a visit. I recommend the Costa on Westgate Street . North Gatestreet in Ipswich
Wow great everything. Amber makes the best Chocolate Fudge Brownie Frappé
Short staffed as staff were rushed off their feet place was busy and the disabled toilet was out of use as a visitor used it and bought nothing in the café. They were in the toilet for around 20 minutes.
I always enjoy my experience at Costa Coffee, the atmosphere is nice, the service is good and the coffee is always great. Thank you.
Always very friendly and helpful staff. Thank you Lily and Saffy.Excellent Wi-Fi connection, power points available.Great location.Toilets are kept very cleaned