On arrival we were seated, 3 adults and 2 children, asked to order by the app, food arrived and was OK, cheesy bites not worth the nearly £5 extra, mozzarella sticks were not cooked enough, corn on the cob was not a nice colour and didn't look appetising.Asked for dessert as it wasn't coming and if we could have desserts in a box to take away and all they did was scrape the chocolate brownie off the kids plates into the box along with the scoop of ice cream on top ? all of our food came to nearly £100 so expected better service really, the lady who served us was pleasant
David Barber
Pizza was lovely, service was excellent.
Hayley E
Had a really good experience @ copdock pizza hut this weekend. Staff were friendly and helpful, and 1 guy in particular went above and beyond. I'm so sorry, I didn't get his name. Tall guy, put on an ITFC shirt before he left! Thanks so much. We will certainly be back. My only negative feedback would be that it's such a shame we're now encouraged to order on our phones. It must have killed tips for the hardworking staff? Table service is so much more personal.Kid-friendliness: Children are more than welcome, with crayons and something to colour on the table. The menu is great for kids too, something for all tastes! Even fussy ones ?
Mahsoon Asif
good service and fresh
Gina Roberts
Poorly managed! Ordered and pizza came out with wrong toppings, waitress promised that a new pizza would be cooked and waited & waited and no pizza turned up. Complained again and then the waitress just said ‘I don’t know where that pizza went that you were promised’. The manager didn’t once come out to face us and speak to us in person, just sent the poor waitress to deal with her dreadful management. Restaurant was also freezing cold! The ice cream factory ice cream was awful and definitely not worth £4.99 as priced. Other tables were also complaining and wanted to speak to the manager. Won’t be returning.
Lukasz Kielbasa
Absolutely disgusting pizza was drowning in fat You can see on the picture pepperoni, full of fat thanks to this pizza was all wet . Will never use this restaurant again.
Dave Coates
Good service, a busy location, and as with all branches, I would avoid the salad buffet once it has been open a little while due to contamination
George Oliver
Food is OK, but those prices wow. It looks like it's going the same way as Little Chef went shameParking: Watch out limited time free parking is in force, very poor accessible parking available
Jason Dean
it was quiet and well spaced between diners food was quick and hot service was friendly and well informed and very helpfulParking: you just need to enter your reg in pizza hut to get longer on parking time
C Merson
Booked in advance and asked for a table out of the way as my son is disabled. They were very accommodating. It was easy to order on the app at the table ( they do also offer to take your order and place it for you in the usual way). We had the pizza buffet followed by the ice cream factory. It was a treat for my daughter. When we arrived first there were limited pizzas available but more soon arrived. Table clean and tidy. Staff quick and polite. Toilets would be a little hard to navigate to in a wheelchair as they are behind the buffet. It was a pleasant meal out for us and not too expensive.
Had a take out menu deal. Some great deals in place with good selection of choices. Great friendly service from all.
nancy ife
Disrespectful workers no strawberry sauce nd smarties or potatoe salad and nachos more food on the floor than on the plates bad drinks toilet locks arnt good and they stinkParking: Very good amount of room my buggati fitted perfectly
Sara James
All the nostalgia attached to my student days.When you order your food online, you have to enter a tip amount. Which is odd as no-one has even served you yet.
John Inman
Melts are delicious, just a shame the sauces are allocated to the melt, rather than bring able to have a free choice of a sauce (eg spicy tomato with meat feast melt is the presented sauce, when I'd quite like the BBC sauce instead).
Tasha Pitch
It was my first time going to Pizza Hut.. and also my last. For kids.. It's great. The buffet is suitable for them. But the pizza isn't anything special.. for the price of things, it was so disappointing.
On arrival we were seated, 3 adults and 2 children, asked to order by the app, food arrived and was OK, cheesy bites not worth the nearly £5 extra, mozzarella sticks were not cooked enough, corn on the cob was not a nice colour and didn't look appetising.Asked for dessert as it wasn't coming and if we could have desserts in a box to take away and all they did was scrape the chocolate brownie off the kids plates into the box along with the scoop of ice cream on top ? all of our food came to nearly £100 so expected better service really, the lady who served us was pleasant
Pizza was lovely, service was excellent.
Had a really good experience @ copdock pizza hut this weekend. Staff were friendly and helpful, and 1 guy in particular went above and beyond. I'm so sorry, I didn't get his name. Tall guy, put on an ITFC shirt before he left! Thanks so much. We will certainly be back. My only negative feedback would be that it's such a shame we're now encouraged to order on our phones. It must have killed tips for the hardworking staff? Table service is so much more personal.Kid-friendliness: Children are more than welcome, with crayons and something to colour on the table. The menu is great for kids too, something for all tastes! Even fussy ones ?
good service and fresh
Poorly managed! Ordered and pizza came out with wrong toppings, waitress promised that a new pizza would be cooked and waited & waited and no pizza turned up. Complained again and then the waitress just said ‘I don’t know where that pizza went that you were promised’. The manager didn’t once come out to face us and speak to us in person, just sent the poor waitress to deal with her dreadful management. Restaurant was also freezing cold! The ice cream factory ice cream was awful and definitely not worth £4.99 as priced. Other tables were also complaining and wanted to speak to the manager. Won’t be returning.
Absolutely disgusting pizza was drowning in fat You can see on the picture pepperoni, full of fat thanks to this pizza was all wet . Will never use this restaurant again.
Good service, a busy location, and as with all branches, I would avoid the salad buffet once it has been open a little while due to contamination
Food is OK, but those prices wow. It looks like it's going the same way as Little Chef went shameParking: Watch out limited time free parking is in force, very poor accessible parking available
it was quiet and well spaced between diners food was quick and hot service was friendly and well informed and very helpfulParking: you just need to enter your reg in pizza hut to get longer on parking time
Booked in advance and asked for a table out of the way as my son is disabled. They were very accommodating. It was easy to order on the app at the table ( they do also offer to take your order and place it for you in the usual way). We had the pizza buffet followed by the ice cream factory. It was a treat for my daughter. When we arrived first there were limited pizzas available but more soon arrived. Table clean and tidy. Staff quick and polite. Toilets would be a little hard to navigate to in a wheelchair as they are behind the buffet. It was a pleasant meal out for us and not too expensive.
Restaurantji Recommends
Had a take out menu deal. Some great deals in place with good selection of choices. Great friendly service from all.
Disrespectful workers no strawberry sauce nd smarties or potatoe salad and nachos more food on the floor than on the plates bad drinks toilet locks arnt good and they stinkParking: Very good amount of room my buggati fitted perfectly
All the nostalgia attached to my student days.When you order your food online, you have to enter a tip amount. Which is odd as no-one has even served you yet.
Melts are delicious, just a shame the sauces are allocated to the melt, rather than bring able to have a free choice of a sauce (eg spicy tomato with meat feast melt is the presented sauce, when I'd quite like the BBC sauce instead).
It was my first time going to Pizza Hut.. and also my last. For kids.. It's great. The buffet is suitable for them. But the pizza isn't anything special.. for the price of things, it was so disappointing.