Absolutely disgusting didn’t even eat it asked them to collect and they wouldn’t give a refund chucked it in the
Jacek Szewc
The worst experience ever not the same as usual sous from shop,not the same prawns absolutely disgusting I had to throw
LAUREN OVERY
Been using dragon house for 10+ years and it’s just got worse and worse. Delivery is awful. Food ordered 2 hours before to call and be told it’s on its way to then call again and told ticket hasn’t been printed or started yet. Phone passed around to several people non of which know what they are doing. Awful customer service, such a shame because when food does eventually arrive it’s quite nice. Just don’t want to eat it as past point of hungry now!
Charlotte H
Ordered 19 30. No order by 20 15.Rang up with phone eventually answered. After having to spell my name out many times which i did, to be told is that NIGEL... no far from it. I was then told the driver is on the way there as we spoke. 50 minutes later still not here. Drove down there to be constantly asked if my name is sharon. Finally got food at 21 20.... got home to no rice and cold! ??
Aaron Nolan
Ordered over 3hrs ago still not had the food even though I have rung several times was lied to saying was on way that was a hr ago this place has gone down hill the second time now no food we will use else where in future such a shame this used to be really
Lee Tokley
Good food and friendly
alfie fell
No one even answers the phone… tried ringing for half hour and no answer, not the first time
Georgina Froment
Awful, what a shame. 45 minutes late and then food was worse than service ?
Jose Renato Libunao III
Ordered for delivery…over an hour later I called and was told for me to pick up it up instead they haven’t even made my food. I asked why they didn’t call me sooner. I had to call to find out my food isn’t coming and the lady said it’s not her fault she just takes the orders…wow, what a joke…no customer service whatsoever. Never order from this place ever! I just canceled my order fully, they better give my money back.
Alison Greening
Ordered food from here for abput 5 years with no problem always been good, but had food from there a few days ago and not felt right since.( really bad stomach cramps and nausea) So will not order from there again.Very dissapointed!
Food was brilliant. Service they were rude didn't seem to know what they were doing
Toni-ann Hammond
I used to use this place regularly and loved it. I was passing and decided to treat myself. What a disappointment. I had three dishes and none were good and ended up in the bin. A waste of £20 and will certainly think before returning.
Paul Smith
The worst chow mien. I’ve ever had. No taste, dry. No sauce at all. Or flavour.the only reason it has colour and some flavour is cos I had to add some soya sauce!!Even the phone experience was terrible it was like calling a random person than a takeaway. the guy didn’t even say anything.. it couldn’t have been awkward. Rather than a welcoming experience more like confused and hello? who’s this? Rather than hello dragon house .I called to try to get a refund and was told they don’t do that but I can get store credit why would I want that if the food is horrible.
Magdalena De la Cruz
Just had crispy sweet chilli chicken and its nothing like I used to have ?Soggy not crispy and sauce is runny blaaahhhWon't be going back again and I do not recommend ?
Lakeisha Montgomery
I ordered for the first time and for me it wasn’t good. The sweet and sour king prawn balls were fried so hard it cut both the top and bottom of my mouth. The king prawn foo yang was just scrambled eggs with prawns with some kind of liquid in it. I was pretty disappointed. It was delivered fast and still hot so I thought that was cool.
Absolutely disgusting didn’t even eat it asked them to collect and they wouldn’t give a refund chucked it in the
The worst experience ever not the same as usual sous from shop,not the same prawns absolutely disgusting I had to throw
Been using dragon house for 10+ years and it’s just got worse and worse. Delivery is awful. Food ordered 2 hours before to call and be told it’s on its way to then call again and told ticket hasn’t been printed or started yet. Phone passed around to several people non of which know what they are doing. Awful customer service, such a shame because when food does eventually arrive it’s quite nice. Just don’t want to eat it as past point of hungry now!
Ordered 19 30. No order by 20 15.Rang up with phone eventually answered. After having to spell my name out many times which i did, to be told is that NIGEL... no far from it. I was then told the driver is on the way there as we spoke. 50 minutes later still not here. Drove down there to be constantly asked if my name is sharon. Finally got food at 21 20.... got home to no rice and cold! ??
Ordered over 3hrs ago still not had the food even though I have rung several times was lied to saying was on way that was a hr ago this place has gone down hill the second time now no food we will use else where in future such a shame this used to be really
Good food and friendly
No one even answers the phone… tried ringing for half hour and no answer, not the first time
Awful, what a shame. 45 minutes late and then food was worse than service ?
Ordered for delivery…over an hour later I called and was told for me to pick up it up instead they haven’t even made my food. I asked why they didn’t call me sooner. I had to call to find out my food isn’t coming and the lady said it’s not her fault she just takes the orders…wow, what a joke…no customer service whatsoever. Never order from this place ever! I just canceled my order fully, they better give my money back.
Ordered food from here for abput 5 years with no problem always been good, but had food from there a few days ago and not felt right since.( really bad stomach cramps and nausea) So will not order from there again.Very dissapointed!
Restaurantji Recommends
Food was brilliant. Service they were rude didn't seem to know what they were doing
I used to use this place regularly and loved it. I was passing and decided to treat myself. What a disappointment. I had three dishes and none were good and ended up in the bin. A waste of £20 and will certainly think before returning.
The worst chow mien. I’ve ever had. No taste, dry. No sauce at all. Or flavour.the only reason it has colour and some flavour is cos I had to add some soya sauce!!Even the phone experience was terrible it was like calling a random person than a takeaway. the guy didn’t even say anything.. it couldn’t have been awkward. Rather than a welcoming experience more like confused and hello? who’s this? Rather than hello dragon house .I called to try to get a refund and was told they don’t do that but I can get store credit why would I want that if the food is horrible.
Just had crispy sweet chilli chicken and its nothing like I used to have ?Soggy not crispy and sauce is runny blaaahhhWon't be going back again and I do not recommend ?
I ordered for the first time and for me it wasn’t good. The sweet and sour king prawn balls were fried so hard it cut both the top and bottom of my mouth. The king prawn foo yang was just scrambled eggs with prawns with some kind of liquid in it. I was pretty disappointed. It was delivered fast and still hot so I thought that was cool.