Papa Johns Addlestone serves the best Philly Mushroom Papadia.The service is a plus, it’s always a pleasant
Phil Andrews
Just ordered a bbq chicken pizza for delivery - got 6 slices …. for £27!!! Robbery.
s G
Bare faced liers.Incorrect order received. Called to shop, advised will replace wings providing we didnt eat any more of the incorrect order, implying we were lying.50 minutes later we called shop they said they rang buzzer knocked on door and tried to call. No missed calls, no knocks, no buzzer whilst we were waiting. Called me liar. Shocking communication, total charlatan stay well away.
Tom Bosworth
Phoned the shop an hour after we ordered to see where the food was and they said it was just going in the oven. Phoned again half an hour later and they said it still wasn’t in the oven. Ended up cancelling our order and ordering from somewhere else. They lied to us on the phone, and it was the worst service we’ve ever had.
BANDIC00T 73
Friendly courteous telephone manner. Swift great suggestions for alternatives. Considering the heavy road works in the area. Timely efficient delivery straight to the door with the food still fresh and hot. Recommended for those nights when you're caught off guard and don't have time to cook.
paula singh
Sunday evening at 5pm, over 40mins to deliver a pizza. Turns up cold, and totally mashed up, inedible! Phone up and they have the cheek to say it takes a week to refund, and the driver will comeback to collect. Shop run by clowns and surprised still in business given do the other options on the high street, who all manage to deliver on time.
Dean Horvath
Got our order wrong for the 2nd time in 2 days.FFS. What skill set do you need to read a frickin order?!?!?! Said I wouldn’t use them again, but did as my other half wanted a specific pizza which happens to be the one they messed up ?
jade carey
Amazing pizza! friendly service! Would definitely use again!!
Bradley Goldsby
Shocking place, take your order, take money off your card and had no intentions of ever fulfilling the order as apparently they had 200 orders to get through with 3 staff members. 6 days later still waiting for my refund, barely an apology, no explanation and their customer service department are rude and pretty useless too and did nothing to help. Wont be ordering again and will give my business to Dominos instead.
Bourbon Paisley Gardner
When I was house sitting for a friend The delivery driver couldn't find the address dispite my clear instructions, my standing out the front of the house in my slippers on a freezing night and several phone calls in which he hung up on me each time, he was very rude and in the end didn't turn up. The manager said he'd refund me, this never happened. Luckily I'd paid by PayPal so requested my own refund
Ordered at 630 pm. Still waiting at 843 pm. Gutless cowards could not even answer phone. But Are brave enough to rip you off.
Jtan Styla
Grabbed a takeaway here. Friendly staff and great food. I tried their new philly cheese steak sandwich and it was delicious!
Allypip 68
We ordered a pizza for delivery. On giving the card details we were told it was declined & could we pay cash. I said we could & gave the amount we had to ensure we got change. When the pizza arrived the delivery driver said he had no change & didn't know we hadn't paid. He said if we wanted the pizza he'd have to take the cash we had. I managed to run & get the right money from a shop nearby otherwise that would have been a 35% tip!!When we opened the pizza it was not what we thought. The "works" didn't live up to expectation, the ingredients were limited & tasteless & the base was a horrible wholemeal version, not what we ordered & the crust had uncooked bits. The worst pizza I've had from a takeaway. We have very few takeaways, they are a treat. This wasn't.
Adam Whitaker
Has gone downhill recently. Food regularly takes over an hour to arrive. Tonight's food arrived after 1 hour 20 mins, food was luke warm and I was missing an item.
Nicola Culley
Pizza was dough wasn't cooked proberly. Very dry topping. ?
Papa Johns Addlestone serves the best Philly Mushroom Papadia.The service is a plus, it’s always a pleasant
Just ordered a bbq chicken pizza for delivery - got 6 slices …. for £27!!! Robbery.
Bare faced liers.Incorrect order received. Called to shop, advised will replace wings providing we didnt eat any more of the incorrect order, implying we were lying.50 minutes later we called shop they said they rang buzzer knocked on door and tried to call. No missed calls, no knocks, no buzzer whilst we were waiting. Called me liar. Shocking communication, total charlatan stay well away.
Phoned the shop an hour after we ordered to see where the food was and they said it was just going in the oven. Phoned again half an hour later and they said it still wasn’t in the oven. Ended up cancelling our order and ordering from somewhere else. They lied to us on the phone, and it was the worst service we’ve ever had.
Friendly courteous telephone manner. Swift great suggestions for alternatives. Considering the heavy road works in the area. Timely efficient delivery straight to the door with the food still fresh and hot. Recommended for those nights when you're caught off guard and don't have time to cook.
Sunday evening at 5pm, over 40mins to deliver a pizza. Turns up cold, and totally mashed up, inedible! Phone up and they have the cheek to say it takes a week to refund, and the driver will comeback to collect. Shop run by clowns and surprised still in business given do the other options on the high street, who all manage to deliver on time.
Got our order wrong for the 2nd time in 2 days.FFS. What skill set do you need to read a frickin order?!?!?! Said I wouldn’t use them again, but did as my other half wanted a specific pizza which happens to be the one they messed up ?
Amazing pizza! friendly service! Would definitely use again!!
Shocking place, take your order, take money off your card and had no intentions of ever fulfilling the order as apparently they had 200 orders to get through with 3 staff members. 6 days later still waiting for my refund, barely an apology, no explanation and their customer service department are rude and pretty useless too and did nothing to help. Wont be ordering again and will give my business to Dominos instead.
When I was house sitting for a friend The delivery driver couldn't find the address dispite my clear instructions, my standing out the front of the house in my slippers on a freezing night and several phone calls in which he hung up on me each time, he was very rude and in the end didn't turn up. The manager said he'd refund me, this never happened. Luckily I'd paid by PayPal so requested my own refund
Restaurantji Recommends
Ordered at 630 pm. Still waiting at 843 pm. Gutless cowards could not even answer phone. But Are brave enough to rip you off.
Grabbed a takeaway here. Friendly staff and great food. I tried their new philly cheese steak sandwich and it was delicious!
We ordered a pizza for delivery. On giving the card details we were told it was declined & could we pay cash. I said we could & gave the amount we had to ensure we got change. When the pizza arrived the delivery driver said he had no change & didn't know we hadn't paid. He said if we wanted the pizza he'd have to take the cash we had. I managed to run & get the right money from a shop nearby otherwise that would have been a 35% tip!!When we opened the pizza it was not what we thought. The "works" didn't live up to expectation, the ingredients were limited & tasteless & the base was a horrible wholemeal version, not what we ordered & the crust had uncooked bits. The worst pizza I've had from a takeaway. We have very few takeaways, they are a treat. This wasn't.
Has gone downhill recently. Food regularly takes over an hour to arrive. Tonight's food arrived after 1 hour 20 mins, food was luke warm and I was missing an item.
Pizza was dough wasn't cooked proberly. Very dry topping. ?