The rice was not good, hard to chew, and it came in a solid block like a brick. It was embarrassing for me personally as my guests had a sub standard experience. How hard can it be to cook good plain rice? Surely that is a basic requirement.I would like you to respond to this review please, with an explanation for the poor rice. What happened? Why should I trust you again with my food ordering? Your response will determine whether I will place any more orders with you.
Nathan Lofthouse
Honestly the most bland tasteless meals I’ve had in a long time, Feel robbed of £21.50 !!It’s like they don’t use salt peppers or spicesI’ve been texting the automated text service all night asking for a refund with no reply
Andrew Tolmie
Good polite staff and genuinely friendly.Owner friendly and enthusiastic, about your eating pleasure. Food authentic ,twice I've been in to collect my dinner ,there jave been chinese patrons. ( first time I've ever noticed that. Delivery service is great for us hard workers!!! ( only if im not passing by )
Amanda Fox
Lovely food, a great takeaway. Myself and a friend ordered never used them before and were delighted. Portions were really generous, fresh ingredients and really tasty. Prawns balls were great massive prawns, egg fried rice cooked to perfection and loads of chop suey that tasted brilliant too. The ribs were plentiful and came with loads of extra sauce. A lovely meal. Arrived quickly too. I’d definitely order here again. Highly recommend!!! :)
Lisa Long
I order from this take away at least 3 times a week, food is always perfect, staff is friendly and delivery always on time with hot food delivered, I won’t go anywhere
Amanda F
Lovely food, a great takeaway. Myself and a friend ordered never used them before and were delighted. Portions were really generous, fresh ingredients and really tasty. Prawns balls were great massive prawns, egg fried rice cooked to perfection and loads of chop suey that tasted brilliant too. The ribs were plentiful and came with loads of extra sauce. A lovely meal. Arrived quickly too. I’d definitely order here again. Highly recommend!!! :)
Salwa Chehab
Got food poisoning from this place. Very bad customer service and they refuse to believe that their food caused food poisoning.
Janice Hawkins
Not sure what was delivered but it was suppose to be chicken curry and sweet n sour chicken balls with special fried rice. The chicken balls were pink (didn’t eat) the curry chicken was horrendous, just slime and black/ red meat. The rice was a blob of sticky gluey mass. Shocking quality ingredients and paid £26 for something that was only fit for the bin!!!!
SA
I wouldn’t even give the restaurant 1 star if I had a choice.Ordered a takeaway last night which came to a total of £60 roughly and we were unable to eat any of it.Whilst in the process of dishing the food, we noticed a wasp within the beef in black bean sauce (photos attached).We found the restaurant straight away to make them aware, only to be told that there was no way it could have come from them and that we planted it ourselves (baring in mind it was 8pm and raining outside- where would we have found a wasp).The lady on the phone was incredibly rude and unprofessional and there was no sign of remorse.My friend that I was with is severely allergic to wasps and therefor the whole meal went to waste.Avoid this restaurant at all costs- I will be reporting to the environmental agency.
Gemma Dare
I absolutely love this Chinese shop and I wouldn’t order from anywhere else, I’ve been going here for over a year now and the food is always delicious, the service from front of house and the kitchen is amazing. Also the delivery drivers are excellent and always on time. Thank you so much New China 5**********
Extremely welcoming, great service from the lovely lady behind the counter! It was very busy but as expected as its a brilliant Chinese takeaway and a Saturday night, but I got my food exactly when I was told I'd be getting it (45 mins) Arrived 5 mins before and it was ready on time.Chicken balls- 10Chow mein-10Chicket satay-10BBQs Ribs-10Seaweed-10Chicken Curry-10Spring Rolls-10Crispy duck-10Special fried rice-10Full order perfect as always.All in all the food was great and the atmosphere is amazing. Been coming here for 5 years, won't go anywhere else
Rhian B
Awful service. Horrible food. Waited over an hour once arriving for a 30 minute pick up slot and told that a baby was in the car, have been coming here for over 20yrs. Second time we’ve had an issue and had a credit voucher, will not return. Pick somewhere else.
denise connor
Food always cold stop buying from there cause the food not
Twiceyy
When I ordered I was told the delivery would be 50 minutes, it was 30 minutes late and when it turned up it was overcooked (the chicken balls were rock hard) and it looked like the bag had been thrown around as the sweet and sour sauce had broken open and gone all over the rest of the food.
Carla Jackson
Just got home after ordering a take away, service was great, friendly and apologetic but that is to be expected when left to wait 20 mins longer than they said it would be.Now the food was awful,Hot and sour soup tasted like it had a whole bottle of vinegar added to it, completely inedible,Prawn crackers were beyond stale. Again inedible.The mixed hors d'oeuvresRibs cold and chewySeaweed burnt tasteSpring rolls tasted off and were a gross grey colour when cut open.Prawn toast was delicious but just under £20 and all that was edible was prawn toast.I would have taken back but I don’t drive and was given a lift.I won’t be going back!I’m now ordering from a different take away for my dinner.Very disappointed and do not recommend.
The rice was not good, hard to chew, and it came in a solid block like a brick. It was embarrassing for me personally as my guests had a sub standard experience. How hard can it be to cook good plain rice? Surely that is a basic requirement.I would like you to respond to this review please, with an explanation for the poor rice. What happened? Why should I trust you again with my food ordering? Your response will determine whether I will place any more orders with you.
Honestly the most bland tasteless meals I’ve had in a long time, Feel robbed of £21.50 !!It’s like they don’t use salt peppers or spicesI’ve been texting the automated text service all night asking for a refund with no reply
Good polite staff and genuinely friendly.Owner friendly and enthusiastic, about your eating pleasure. Food authentic ,twice I've been in to collect my dinner ,there jave been chinese patrons. ( first time I've ever noticed that. Delivery service is great for us hard workers!!! ( only if im not passing by )
Lovely food, a great takeaway. Myself and a friend ordered never used them before and were delighted. Portions were really generous, fresh ingredients and really tasty. Prawns balls were great massive prawns, egg fried rice cooked to perfection and loads of chop suey that tasted brilliant too. The ribs were plentiful and came with loads of extra sauce. A lovely meal. Arrived quickly too. I’d definitely order here again. Highly recommend!!! :)
I order from this take away at least 3 times a week, food is always perfect, staff is friendly and delivery always on time with hot food delivered, I won’t go anywhere
Lovely food, a great takeaway. Myself and a friend ordered never used them before and were delighted. Portions were really generous, fresh ingredients and really tasty. Prawns balls were great massive prawns, egg fried rice cooked to perfection and loads of chop suey that tasted brilliant too. The ribs were plentiful and came with loads of extra sauce. A lovely meal. Arrived quickly too. I’d definitely order here again. Highly recommend!!! :)
Got food poisoning from this place. Very bad customer service and they refuse to believe that their food caused food poisoning.
Not sure what was delivered but it was suppose to be chicken curry and sweet n sour chicken balls with special fried rice. The chicken balls were pink (didn’t eat) the curry chicken was horrendous, just slime and black/ red meat. The rice was a blob of sticky gluey mass. Shocking quality ingredients and paid £26 for something that was only fit for the bin!!!!
I wouldn’t even give the restaurant 1 star if I had a choice.Ordered a takeaway last night which came to a total of £60 roughly and we were unable to eat any of it.Whilst in the process of dishing the food, we noticed a wasp within the beef in black bean sauce (photos attached).We found the restaurant straight away to make them aware, only to be told that there was no way it could have come from them and that we planted it ourselves (baring in mind it was 8pm and raining outside- where would we have found a wasp).The lady on the phone was incredibly rude and unprofessional and there was no sign of remorse.My friend that I was with is severely allergic to wasps and therefor the whole meal went to waste.Avoid this restaurant at all costs- I will be reporting to the environmental agency.
I absolutely love this Chinese shop and I wouldn’t order from anywhere else, I’ve been going here for over a year now and the food is always delicious, the service from front of house and the kitchen is amazing. Also the delivery drivers are excellent and always on time. Thank you so much New China 5**********
Restaurantji Recommends
Extremely welcoming, great service from the lovely lady behind the counter! It was very busy but as expected as its a brilliant Chinese takeaway and a Saturday night, but I got my food exactly when I was told I'd be getting it (45 mins) Arrived 5 mins before and it was ready on time.Chicken balls- 10Chow mein-10Chicket satay-10BBQs Ribs-10Seaweed-10Chicken Curry-10Spring Rolls-10Crispy duck-10Special fried rice-10Full order perfect as always.All in all the food was great and the atmosphere is amazing. Been coming here for 5 years, won't go anywhere else
Awful service. Horrible food. Waited over an hour once arriving for a 30 minute pick up slot and told that a baby was in the car, have been coming here for over 20yrs. Second time we’ve had an issue and had a credit voucher, will not return. Pick somewhere else.
Food always cold stop buying from there cause the food not
When I ordered I was told the delivery would be 50 minutes, it was 30 minutes late and when it turned up it was overcooked (the chicken balls were rock hard) and it looked like the bag had been thrown around as the sweet and sour sauce had broken open and gone all over the rest of the food.
Just got home after ordering a take away, service was great, friendly and apologetic but that is to be expected when left to wait 20 mins longer than they said it would be.Now the food was awful,Hot and sour soup tasted like it had a whole bottle of vinegar added to it, completely inedible,Prawn crackers were beyond stale. Again inedible.The mixed hors d'oeuvresRibs cold and chewySeaweed burnt tasteSpring rolls tasted off and were a gross grey colour when cut open.Prawn toast was delicious but just under £20 and all that was edible was prawn toast.I would have taken back but I don’t drive and was given a lift.I won’t be going back!I’m now ordering from a different take away for my dinner.Very disappointed and do not recommend.