We went in and ordered today, it was a very quiet timeThe server had literally no manners or customer service skills whatsoever! No please, thanks you, nothing at all! Literally didn't give a damn!
Melita Beaney
Went to get a festive chicken burger as I finished for Christmas early and was told they didn't do in anymore even though being advertised as offer ending Jan 1st so asked for chicken fillet burger meal instead but got 3 boneless pieces of chicken with chips instead asked to apply bluelight card discount as I work in NHS and was told I needed to request on KFC app! Why if I have a bluelight card in my hand do I need to go through an app?Anyway person on window say do it next time as too many cars were waiting behind that was because only one window open to take order, payment and give you your food. So ended up being rushed along.Very bad service in my opinion and will avoid in future.
Olivia E
There has been a few reviews already about this young girl with glasses who works there. But everytime I go there she is always so rude and has absolutely no customer service skills, think she needs retraining or maybe dismissing. She was working 21/12 at around 7-9pm on drive
Lisa Smith
We went through the drive through and decided to get a family box as it works out better value individual meals just mount up a bit too expensive for a family take out but the service was quick food was piping hot and all of it was in the box/bag happy days ? ?
tonymK3392SR
Incoherent and indistiguisable as speaking anything like English, as a result the order was so very wrong. Just kept saying OK, OK, OK, took my money then closed the window after asking clearly how much it was? Even after getting it wrong the food was well below average, corn was cooked into oblivion. Never ever, ever, ever again - please save yourself the time money and inconvenience. Just go somewhere else! It was beyond awful.
Dave
Had a chicken Burger with chips and a Coke and 3 pieces of chicken and chips. With Coke but awful, hardly any chips. The chicken was tasteless and a Burger. Look like it's been on the floor it was
Andy Gavin
Ordered online and went to collect. Quick service and great food as
Becky Adelman
Absolutely shocking, ordered online and received nothing and nobody to call as number online does not exist, very angry and hungry as can't leave the house as just had knee surgery ? so so thank you very much kfc..been eating at kfc all my adult life so very very disappointed with this restaurant and appalling service,some compensation would be nice
Sue Johnson
Ordered through Just Eat, they took my money but no delivery, no phone number to call, no updates, had to order due to having knee surgery, never again!! Avoid at all cost!
Max Broadhurst-Jones
We usually use this branch through convenience and most of the time the food has been good but for the last few times we've had items missing and judging from how many other people who have had the same experience, I find this hard to believe this is by accident.My latest, and quite frankly, last order from here was missing the chicken (you know, the one thing you'd expect to be in your meal from KFC). I ended up with a stuffing and sauce burger. As tasty and quirky as that was, I didn't ask for a vegetarian version.The staff dealing with the drive through need to learn some manners. Very rude to elderly customers and people who are a little slower at ordering.In all, I'll be finding another store further afield. I suggest you do the same.
We had a decent lunch here. The food was fresh, the place was clean and the staff friendly.
patrick h
OMG, what a disgusting shocking rip-off from this franchise. Paid £17.99 for a 6 pieces family feast and the chicken portions were minute, and to add insult to injury served only legs and wings! The fried chicken was a different taste from the original KFC formula and I can only suggest the franchise is reducing ingredients to increase profits at the expense of their customers. The chips were soggy, strange flavoured and there was complete disinterest from the staff. This is the last time my family and I will eat from a KFC.
Liam Dooley
Mixed opinions!While the food was fine and the service was quick. It was very expensive for quite small portions. I am still not convinced we got all the food we ordered but the machines had no receipt paper and there were no other menus in the restaurant.The staff were nice enough but again if the food we got was everything we should’ve got there is many much cheaper alternatives that would’ve been better!
Jane Hawkins
For the second time in a row there was an item missing from our order. When I went into the shop to ask for the items I was ignored and it was only when a delivery driver came to the counter that anyone approached. I said excuse me as they were going to serve the driver first. I then had to answer several questions and effectively ’prove’ the item was missing. I was handed the box without any apology or kindness. YOUR mistake became my problem and that is not ok. By the time this was resolved my food was cold. Will not use this branch in future.
Gareth Taylor
Not a bad KFC, the parking can be a bit confusing for the first time but you figure it out.I’ve been here a few times, occasionally the service at the counter can be a little on the rude side, a smile with a thank-you wouldn’t go amiss. Generally an ok KFC though.
We went in and ordered today, it was a very quiet timeThe server had literally no manners or customer service skills whatsoever! No please, thanks you, nothing at all! Literally didn't give a damn!
Went to get a festive chicken burger as I finished for Christmas early and was told they didn't do in anymore even though being advertised as offer ending Jan 1st so asked for chicken fillet burger meal instead but got 3 boneless pieces of chicken with chips instead asked to apply bluelight card discount as I work in NHS and was told I needed to request on KFC app! Why if I have a bluelight card in my hand do I need to go through an app?Anyway person on window say do it next time as too many cars were waiting behind that was because only one window open to take order, payment and give you your food. So ended up being rushed along.Very bad service in my opinion and will avoid in future.
There has been a few reviews already about this young girl with glasses who works there. But everytime I go there she is always so rude and has absolutely no customer service skills, think she needs retraining or maybe dismissing. She was working 21/12 at around 7-9pm on drive
We went through the drive through and decided to get a family box as it works out better value individual meals just mount up a bit too expensive for a family take out but the service was quick food was piping hot and all of it was in the box/bag happy days ? ?
Incoherent and indistiguisable as speaking anything like English, as a result the order was so very wrong. Just kept saying OK, OK, OK, took my money then closed the window after asking clearly how much it was? Even after getting it wrong the food was well below average, corn was cooked into oblivion. Never ever, ever, ever again - please save yourself the time money and inconvenience. Just go somewhere else! It was beyond awful.
Had a chicken Burger with chips and a Coke and 3 pieces of chicken and chips. With Coke but awful, hardly any chips. The chicken was tasteless and a Burger. Look like it's been on the floor it was
Ordered online and went to collect. Quick service and great food as
Absolutely shocking, ordered online and received nothing and nobody to call as number online does not exist, very angry and hungry as can't leave the house as just had knee surgery ? so so thank you very much kfc..been eating at kfc all my adult life so very very disappointed with this restaurant and appalling service,some compensation would be nice
Ordered through Just Eat, they took my money but no delivery, no phone number to call, no updates, had to order due to having knee surgery, never again!! Avoid at all cost!
We usually use this branch through convenience and most of the time the food has been good but for the last few times we've had items missing and judging from how many other people who have had the same experience, I find this hard to believe this is by accident.My latest, and quite frankly, last order from here was missing the chicken (you know, the one thing you'd expect to be in your meal from KFC). I ended up with a stuffing and sauce burger. As tasty and quirky as that was, I didn't ask for a vegetarian version.The staff dealing with the drive through need to learn some manners. Very rude to elderly customers and people who are a little slower at ordering.In all, I'll be finding another store further afield. I suggest you do the same.
Restaurantji Recommends
We had a decent lunch here. The food was fresh, the place was clean and the staff friendly.
OMG, what a disgusting shocking rip-off from this franchise. Paid £17.99 for a 6 pieces family feast and the chicken portions were minute, and to add insult to injury served only legs and wings! The fried chicken was a different taste from the original KFC formula and I can only suggest the franchise is reducing ingredients to increase profits at the expense of their customers. The chips were soggy, strange flavoured and there was complete disinterest from the staff. This is the last time my family and I will eat from a KFC.
Mixed opinions!While the food was fine and the service was quick. It was very expensive for quite small portions. I am still not convinced we got all the food we ordered but the machines had no receipt paper and there were no other menus in the restaurant.The staff were nice enough but again if the food we got was everything we should’ve got there is many much cheaper alternatives that would’ve been better!
For the second time in a row there was an item missing from our order. When I went into the shop to ask for the items I was ignored and it was only when a delivery driver came to the counter that anyone approached. I said excuse me as they were going to serve the driver first. I then had to answer several questions and effectively ’prove’ the item was missing. I was handed the box without any apology or kindness. YOUR mistake became my problem and that is not ok. By the time this was resolved my food was cold. Will not use this branch in future.
Not a bad KFC, the parking can be a bit confusing for the first time but you figure it out.I’ve been here a few times, occasionally the service at the counter can be a little on the rude side, a smile with a thank-you wouldn’t go amiss. Generally an ok KFC though.