Disgusting attitude and incompetent ‘chefs’. We ordered a half and half pizza, one half was the Christmas pizza. We specifically removed the cranberry sauce as my partner is allergic to something in cranberries. But lo and behold, cranberry sauce smothered all over it. I understand the whole cross contamination thing when ordering half and half, however after removing the sauce and adding extra cheese, I thought it may make them look at the order form properly. Emailed Humam Al Hashmi (who is as helpful as a chocolate teapot) to explain the severity and asked for a refund for just the pizza (we ordered a few things) and all they did was say sorry here’s a free pizza next time you order. Really? This could have put my partner in sever danger and ended up with him in hospital or worse and all Humam Al Hashmi can do is give me a free pizza? As if I’m going to want food from there again. This isn’t the first time I’ve had problems with this branch. It puts a downer on caterham and I wish it would be shut down. Get a grip guys seriously. Read your orders properly and if you’ve got free pizzas the hand out, go and give it to the homeless.
Adri van Wyk
Good value for money.
Vishal Patel
Probably one of the worst experiences from a Dominos branch. Placed small order of chicken kickers expecting two sauces. No sauces were delivered. Called the branch several times and kept getting put on hold. Of course I am a customer who’s paid for an order and the product has not been delivered correctly. Was told that they will find out if a driver can drop some off but still kept getting put on hold. Finally called back and asked to speak to the manager who said he can give me free things next time and sorry that my order has gone cold and has no sauces but accused me that I said I didn’t want sauces however I placed an online order which confirms that I requested the sauces. The manager then said that he will send out a box which will take over an hour because they have 50 orders to deal with bearing in mind. I’m just like any other customer who is paid for their order. Ask the manager to confirm that this is definitely been placed and that can expect the food to be delivered within the hour and the manager confirmed. I then asked the manager what his name was for reference and he went quiet and said VA and then just put the phone down. Absolutely appalling service, regardless of how busy they are. Probably would avoid it in future.
Richard Williams
Great ? pizza's and staff.
Francis
Wish there was a zero star option. Cuz why does it look like it was made blindfolded. First and last time going to dominoes in Caterham
Tommi B
I normally collect and eat in the store. What can I say! It’s pizza! ?
Tony Brett
Ordered two pizza both hardly had any tomato base on, they were dry, hard with hardly any cheese too. I have Dominos often and this is the worst we have ever had. Waste of money. The dog liked it.
Kacie A
Shocking, as per usual they have forgotten the drizzle on the pizza, cold toppings, happens every single time! Resolution; take the pizza all the way back to the shop for them to add the drizzle on, be cold by the time I’ve done all that. Dominos isn’t cheap and I expect to have what I paid for. Caterham store has gone down hill. Extremely unhelpful staff; including the manager.
Tony B
Ordered two pizza both hardly had any tomato base on, they were dry, hard with hardly any cheese too. I have Dominos often and this is the worst we have ever had. Waste of money. The dog liked it.
Paul Standen
I lived in Caterham for 10+ years, and this is by far the best place to get your pizzas from, now I live in Crawley and the dominoes here is sadly not the same. I might have to come back to Caterham to get my pizza?
I lived in Caterham for 10+ years, and this is by far the best place to get your pizzas from, now I live in Crawley and the dominoes here is sadly not the same. I might have to come back to Caterham to get my pizza?
James Thumwood
Great pizza. Fresh and always delivered on time.
tracey dearsley
Made order, it arrived burnt nachos. But apart from that it was OK ?
cj610cj
Expensive, decent quality food but can be a little bit greasy. Delivery wasn't too bad for a busy Friday night. Will try again but will only do this when there are decent money off offers.
Marius Radu
These pizza's in here are incredibly tasty guys. Myaamii, those coockies ?
Disgusting attitude and incompetent ‘chefs’. We ordered a half and half pizza, one half was the Christmas pizza. We specifically removed the cranberry sauce as my partner is allergic to something in cranberries. But lo and behold, cranberry sauce smothered all over it. I understand the whole cross contamination thing when ordering half and half, however after removing the sauce and adding extra cheese, I thought it may make them look at the order form properly. Emailed Humam Al Hashmi (who is as helpful as a chocolate teapot) to explain the severity and asked for a refund for just the pizza (we ordered a few things) and all they did was say sorry here’s a free pizza next time you order. Really? This could have put my partner in sever danger and ended up with him in hospital or worse and all Humam Al Hashmi can do is give me a free pizza? As if I’m going to want food from there again. This isn’t the first time I’ve had problems with this branch. It puts a downer on caterham and I wish it would be shut down. Get a grip guys seriously. Read your orders properly and if you’ve got free pizzas the hand out, go and give it to the homeless.
Good value for money.
Probably one of the worst experiences from a Dominos branch. Placed small order of chicken kickers expecting two sauces. No sauces were delivered. Called the branch several times and kept getting put on hold. Of course I am a customer who’s paid for an order and the product has not been delivered correctly. Was told that they will find out if a driver can drop some off but still kept getting put on hold. Finally called back and asked to speak to the manager who said he can give me free things next time and sorry that my order has gone cold and has no sauces but accused me that I said I didn’t want sauces however I placed an online order which confirms that I requested the sauces. The manager then said that he will send out a box which will take over an hour because they have 50 orders to deal with bearing in mind. I’m just like any other customer who is paid for their order. Ask the manager to confirm that this is definitely been placed and that can expect the food to be delivered within the hour and the manager confirmed. I then asked the manager what his name was for reference and he went quiet and said VA and then just put the phone down. Absolutely appalling service, regardless of how busy they are. Probably would avoid it in future.
Great ? pizza's and staff.
Wish there was a zero star option. Cuz why does it look like it was made blindfolded. First and last time going to dominoes in Caterham
I normally collect and eat in the store. What can I say! It’s pizza! ?
Ordered two pizza both hardly had any tomato base on, they were dry, hard with hardly any cheese too. I have Dominos often and this is the worst we have ever had. Waste of money. The dog liked it.
Shocking, as per usual they have forgotten the drizzle on the pizza, cold toppings, happens every single time! Resolution; take the pizza all the way back to the shop for them to add the drizzle on, be cold by the time I’ve done all that. Dominos isn’t cheap and I expect to have what I paid for. Caterham store has gone down hill. Extremely unhelpful staff; including the manager.
Ordered two pizza both hardly had any tomato base on, they were dry, hard with hardly any cheese too. I have Dominos often and this is the worst we have ever had. Waste of money. The dog liked it.
I lived in Caterham for 10+ years, and this is by far the best place to get your pizzas from, now I live in Crawley and the dominoes here is sadly not the same. I might have to come back to Caterham to get my pizza?
Restaurantji Recommends
I lived in Caterham for 10+ years, and this is by far the best place to get your pizzas from, now I live in Crawley and the dominoes here is sadly not the same. I might have to come back to Caterham to get my pizza?
Great pizza. Fresh and always delivered on time.
Made order, it arrived burnt nachos. But apart from that it was OK ?
Expensive, decent quality food but can be a little bit greasy. Delivery wasn't too bad for a busy Friday night. Will try again but will only do this when there are decent money off offers.
These pizza's in here are incredibly tasty guys. Myaamii, those coockies ?