I have ordered from this place several times and on occasion they send me toasted subs when I have not selected this option so now when I order I call up as soon as I place the order to remind them I want the subs cold and that I have not selected toasted (trying to help them out so they don’t mess the order up again) Done this today and then the food turns up cold but a sub dry as anything with no sauce I requested southwest and sweet onion as you see the picture no sauce, so I called them up to let them know and they was rude as anything told me go another shop and not to come there , worst service I have ever had and when I go in the store the guy has always been polite as anything. No sorry we missed the sauce or anything, my son is very funny with his food having autism and eating things a certain way and how you can’t even apologise for your mistakes is wrong! Also the free pigs and blankets were not even cooked cold and raw. Can’t really complain as they was free anyways. I have never wrote a bad review before even when they made mistakes but to be spoken to rudely for your own mistake you have caused a bad review, learn to have some manners.
krzychu p.
At 8.20 guy said it’s closed, saying this he was digging in food with bare hands, disgusting!.on doors says open from 8am, google says open from 7.30?.
Malcolm T
Food arrived late and stone cold, rang subway up and they just blamed delivery guy and said it’s not his issue, not willing to except responsibility.
HMPSurrey
Disgusting and a complete rip off. Nothing like the photo on the Uber app to order. How can you think this acceptable?
david
Very nice food very clean inside
Razvan Banaga
Bread not toasted, not filled enough, they even forgot to give us the topping for the cheesy bites.Wouldn’t recommend at all.
Mark Pilley
Almost every time I've been to this particular subway they have said they only accept cash which is annoying if you don't have any! Bit dodgy considering I've never had this problem in any other subway.
Jimda1970
I love Subway the brand and use all their outlets when travelling around with work but after my last visit to the Molesey Subway I won’t be coming back to this branch despite living just across the road. I have had numerous issues at this branch, food is ok but the service is slow and they do not honour deals and promotions posted by Subway. I have had leaflets posted to me offering special deals which they refuse to honour when you take them to this branch, despite the Subway website listing the Molesey branch as participants in the promotion. My final straw was my last visit when I saw they had put the prices up hugely, much more so than other Subway branches I visit. They charged me over £7 for a 6” simple Sub, crisps and drink, which is about £5 at other branches. I know there is inflation and increasing costs but the owner needs to appreciate people just won’t pay these high prices for a sandwich and crisps. I won’t be back, such a shame.
Adebayo Ajani
Very nice staff :) and the food was great too.
Peter Wolfson
My grandson loves it, can be expensive for meal deal?
Ordered takeaway on Uber Eats. Asked for a tuna sub, bag of Quavers, Tango Orange and double chocolate cookie. They sent me a bottle of Mountain Dew and a chocolate chunk cookie, and not to mention a sub with barely any tuna in it. This is incredibly disappointing and I won't be ordering from here again.
krisfoshizzle
Quick fast always the same good quality.Cheap
Lee Brumpton
This is the best shop better then McDonald's! The service is so good and the worker it's very kind. Would definitely recommend!
Jack New
By far the worst subway franchise. Always rushing the orders, Always getting orders wrong. Just poor
I have ordered from this place several times and on occasion they send me toasted subs when I have not selected this option so now when I order I call up as soon as I place the order to remind them I want the subs cold and that I have not selected toasted (trying to help them out so they don’t mess the order up again) Done this today and then the food turns up cold but a sub dry as anything with no sauce I requested southwest and sweet onion as you see the picture no sauce, so I called them up to let them know and they was rude as anything told me go another shop and not to come there , worst service I have ever had and when I go in the store the guy has always been polite as anything. No sorry we missed the sauce or anything, my son is very funny with his food having autism and eating things a certain way and how you can’t even apologise for your mistakes is wrong! Also the free pigs and blankets were not even cooked cold and raw. Can’t really complain as they was free anyways. I have never wrote a bad review before even when they made mistakes but to be spoken to rudely for your own mistake you have caused a bad review, learn to have some manners.
At 8.20 guy said it’s closed, saying this he was digging in food with bare hands, disgusting!.on doors says open from 8am, google says open from 7.30?.
Food arrived late and stone cold, rang subway up and they just blamed delivery guy and said it’s not his issue, not willing to except responsibility.
Disgusting and a complete rip off. Nothing like the photo on the Uber app to order. How can you think this acceptable?
Very nice food very clean inside
Bread not toasted, not filled enough, they even forgot to give us the topping for the cheesy bites.Wouldn’t recommend at all.
Almost every time I've been to this particular subway they have said they only accept cash which is annoying if you don't have any! Bit dodgy considering I've never had this problem in any other subway.
I love Subway the brand and use all their outlets when travelling around with work but after my last visit to the Molesey Subway I won’t be coming back to this branch despite living just across the road. I have had numerous issues at this branch, food is ok but the service is slow and they do not honour deals and promotions posted by Subway. I have had leaflets posted to me offering special deals which they refuse to honour when you take them to this branch, despite the Subway website listing the Molesey branch as participants in the promotion. My final straw was my last visit when I saw they had put the prices up hugely, much more so than other Subway branches I visit. They charged me over £7 for a 6” simple Sub, crisps and drink, which is about £5 at other branches. I know there is inflation and increasing costs but the owner needs to appreciate people just won’t pay these high prices for a sandwich and crisps. I won’t be back, such a shame.
Very nice staff :) and the food was great too.
My grandson loves it, can be expensive for meal deal?
Restaurantji Recommends
Ordered takeaway on Uber Eats. Asked for a tuna sub, bag of Quavers, Tango Orange and double chocolate cookie. They sent me a bottle of Mountain Dew and a chocolate chunk cookie, and not to mention a sub with barely any tuna in it. This is incredibly disappointing and I won't be ordering from here again.
Quick fast always the same good quality.Cheap
This is the best shop better then McDonald's! The service is so good and the worker it's very kind. Would definitely recommend!
By far the worst subway franchise. Always rushing the orders, Always getting orders wrong. Just poor
Amazing food and Great service