Always turns up hot, correct and in less time then I would take to make dinner - Clearly the staff work very hard and the food always taste great.Many
DotExDee
Nice place with hard working staff that maintain their cool when it gets busy, even when they're seemingly understaffed. Big up the managers.
Chris Amy
Unfortunately I was spoken to in a very rude manner on the phone and wouldn't consider calling again.
Chris Beck
It’s not a coincidence, it’s happened too many times, they can’t deliver the right order. More often enough, it’s the hot wings.
Siobhan Speke
We don't have a Domino near Cranleigh.We order here and collect.Always happy with food its still piping hot when i get home.
Sam F
2 hours wait, no food or explanation from them. Who knows where the pizza went. First and last time trying this branch.
Shane Ruddock
Can order a beautiful pizza gogo from Guildford to Elstead on a 10 Mile each way delivery and still get piping hot food yet you won't deliver to us much closer by car. By way delivery charge was 7.99 still paid. Sort it out!!! Glad I don't work for dominos anymore.
Surrey Newbie
Decent pizza but staff (or policy) a little ungenerous. Made a mistake with our order and so needed to add another pizza separately to get the full discount. Called a few minutes later to do this but they wouldn’t help. Perfectly nice about it, but I can’t now get the whole family fed. In hard times for people, would it have hurt to help us out?
DrABCWindsor123
Way longer than expected. Unable to get through to contact them at the store. A very poor example of a pizza franchise. Take no responsibility for themselves.
Kieran R
Good pizza ate a lot here while at college, also they add insects for extra protein so bonus points for extra nutrition.
Got a large Texas BBQ the guy that dealt with us(Matt) was so friendly, kind and patient. My experience at dominos was brilliant for a newcomer. Thank you so much!
Cassie Vimpany
The bloke who took my order was absolutely lovely pizza arrived boiling driver very polite and also lovely! Full bellys happy family thanks dominoes #the best dominoes we've had!!!
Katie Swift
So my friend and I ordered two pizzas and desserts from here. We had it scheduled to be dropped off at 17:30 (was ordered at 16:00). At first, when the driver came to drop it off he made it to our road, before turning around and heading back to the store. After this happened my friend called them up asking what was going on and they said that they would send the driver and our food back out to us. When the food came for a second time it was already 30 minutes after we had ordered, and the tracking app had said that they had dropped off the food. After checking we were made aware that for a second time the food had not been delivered. So we tried calling again, at first they did not pick up but after 5 tries they did, during this call originally they could not find our order. Then when they did they told us the driver and restaurant tried to call us but we had no missed calls from anyone, in which they said that it must be due to bad service. After this, they said that they could remake our pizza so that they were not sending out cold food, but this would be another hour wait. In the end, we decided to get a refund instead.I do not recommend them, as it is a lot of work to get your food and they do not respond particularly fast. The place seems extremely disorganised and very chaotic. Overall, was not worth the hour hassle just to end up with a refund.
Anthea Edwards
Good pizza, but staff were a bit blunt - customer service could be better
Captain Kirk
Its been nearly two hours since i ordered the app says its been sitting in quality check for 40 mins now, so basically sat on a shelf cause they don't have enough staff, if you don't have the staff don't accept my order.
Always turns up hot, correct and in less time then I would take to make dinner - Clearly the staff work very hard and the food always taste great.Many
Nice place with hard working staff that maintain their cool when it gets busy, even when they're seemingly understaffed. Big up the managers.
Unfortunately I was spoken to in a very rude manner on the phone and wouldn't consider calling again.
It’s not a coincidence, it’s happened too many times, they can’t deliver the right order. More often enough, it’s the hot wings.
We don't have a Domino near Cranleigh.We order here and collect.Always happy with food its still piping hot when i get home.
2 hours wait, no food or explanation from them. Who knows where the pizza went. First and last time trying this branch.
Can order a beautiful pizza gogo from Guildford to Elstead on a 10 Mile each way delivery and still get piping hot food yet you won't deliver to us much closer by car. By way delivery charge was 7.99 still paid. Sort it out!!! Glad I don't work for dominos anymore.
Decent pizza but staff (or policy) a little ungenerous. Made a mistake with our order and so needed to add another pizza separately to get the full discount. Called a few minutes later to do this but they wouldn’t help. Perfectly nice about it, but I can’t now get the whole family fed. In hard times for people, would it have hurt to help us out?
Way longer than expected. Unable to get through to contact them at the store. A very poor example of a pizza franchise. Take no responsibility for themselves.
Good pizza ate a lot here while at college, also they add insects for extra protein so bonus points for extra nutrition.
Restaurantji Recommends
Got a large Texas BBQ the guy that dealt with us(Matt) was so friendly, kind and patient. My experience at dominos was brilliant for a newcomer. Thank you so much!
The bloke who took my order was absolutely lovely pizza arrived boiling driver very polite and also lovely! Full bellys happy family thanks dominoes #the best dominoes we've had!!!
So my friend and I ordered two pizzas and desserts from here. We had it scheduled to be dropped off at 17:30 (was ordered at 16:00). At first, when the driver came to drop it off he made it to our road, before turning around and heading back to the store. After this happened my friend called them up asking what was going on and they said that they would send the driver and our food back out to us. When the food came for a second time it was already 30 minutes after we had ordered, and the tracking app had said that they had dropped off the food. After checking we were made aware that for a second time the food had not been delivered. So we tried calling again, at first they did not pick up but after 5 tries they did, during this call originally they could not find our order. Then when they did they told us the driver and restaurant tried to call us but we had no missed calls from anyone, in which they said that it must be due to bad service. After this, they said that they could remake our pizza so that they were not sending out cold food, but this would be another hour wait. In the end, we decided to get a refund instead.I do not recommend them, as it is a lot of work to get your food and they do not respond particularly fast. The place seems extremely disorganised and very chaotic. Overall, was not worth the hour hassle just to end up with a refund.
Good pizza, but staff were a bit blunt - customer service could be better
Its been nearly two hours since i ordered the app says its been sitting in quality check for 40 mins now, so basically sat on a shelf cause they don't have enough staff, if you don't have the staff don't accept my order.