Struggling to understand previous reviews at The Golden Palace. We have just enjoyed an excellent meal, with great service and a good atmosphere. I'm not sure, but believe the business has changed hands recently and what a truly wonderful experience. Probably the best provincial meal we have ever had with attentive and professional service. This will be our 'go to' Chinese from now on. Superb!!!
andy parr
a long standing traditional Chinese restaurant and take away. We visit when ever possible. Good food and good service. thank
wayne beckett
Lovely restaurant, friendly staff. Food was delicious. Definitely worth a visit if your in the
J
Pick up for take away, lady at the desk was extremely polite. No waiting about, food was hit and ready. Price is absolutely fair! The food was amazing. For someone who rarely has Chinese takeaway, I'm definitely going to order again! Lovely.
Christopher Sadler
Good prices and nice food. Only used for
Eva B
We enjoyed our lunch here, the food was great and the service was prompt.Living nearby, we fancied a lunch somewhere new and we loved the food (beef curry, prawns and black bean aubergine).
Del Hay
Food is always good in here, service for a while was a bit lacklustre but has definitely got better recently.Atmosphere, I've marked down a bit, but thats not the restaurants fault, there just weren't many people in that night
Steve Robinson
Great food
Alex McCourty (Akkypac)
It saddens me to submit any negative review, but this place failed to deliver on so many levels.I'd been here a long time ago when the table prep and service was professional, the ambience inviting, and food quite deliciousFast forward to now, and all was very dismal by comparison as well as poor value for money.Little attention to detail (ugly menu, no spoons provided, no water offered), zero ambience (poor lighting, constant takeaway phone within earshot, cliched Chinese music played too high), slow service (ignored for the most part), and very bland tasteless food (which also had little visual appeal).If things get so bad that a business fails to care about what it does, it should really get out of it and hand over the reins to someone who does ASAP.Very disappointing.
FanatiX-TA
Took my family for the £22 per head buffet which was simply a restricted order what you like from the menu, and came with various strong warnings in the small print. Starter mixed platter was the best part and to be fair was tasty with some good flavours. The mains all tasted the same with no real individual flavourings which was a shame. We managed to demolish half the mains until full and then asked if we could take what was left home rather than waste it. We were told this is not allowed, we then pointed out how ridiculous this was. They then offered several takeaway containers for £5 so we could take what was left home, which was a joke considering the cost of the meal, drinks and the 11% service charge, we swiftly got the bill and awkwardly left. How to lose a returning customer 101…
A few years ago my family and I stopped using this Chinese for takeaway and began using China Garden down the road. Nonetheless, when my friends suggested going for something different on a Saturday night, I felt eager to give this place another chance after 5 years or so. As we were sat looking at the menu, we discussed how we all used to use this takeaway many years ago, and all of us had stopped. The prices are quite high (for 3 of us, the total came to £150) and the quality of food is not very good. The meat is dry and tough. Chicken satay skewers, crispy chili beef, crispy chili chicken, Kung Pow chicken - these items added up to roughly £40 and was quite inedible. There was a lovely boy that served and another woman who I must admit was rather rude. A 10% service charge is added to the bill automatically so more polite service wouldn't go a miss. We all agreed at the end of the night that we are glad that we have all stopped using this restaurant for our takeaways, as the quality has unfortunately not improved.
Marc Bolver
Large selection, delicious food. Unfortunately, the vegetables were a bit too large
Helen Hayward
We haven't visited the Golden Palace since before lockdown and we weren't disappointed with our visit on Sunday for our wedding anniversary.The food is freshly cooked to order. The starters and prawn crackers were delicious followed by the duck, the sauce was strangely thick and the cucumber had dried slightly though which is why I only gave 4 stars. The chilli beef could have been a little more crispy to my liking if I were to be fussy. The selection of mains were a good variety and very tasty.On the whole we had a wonderful dinner that was reasonably priced.Thank you for a lovely evening Golden Palace! We will be back!
jogardiner
Have used the Golden Palace for years, usually as a take away as the decor is pretty old style but the food is consistently good . I love crab with blackbean and chilli and as long as I give them a few days notice, they're happy to get the crab in and cook it for me.
6sportsix
Not impressed at all with the buffet. At £19-50 per adult for “ eat as much as you like “ it was far from that. The portions were very small and had to keep requesting food to be brought. Requested sweet and sour chicken balls only to be served 4 small balls between 3 adults. Decided we had enough of waiting for someone to bring some more of the buffet we decided to leave out of embarrassment . The only thing that arrived quickly was the bill which we reluctantly paid along with the ten percent service charge. One to definitely avoid in future .
Struggling to understand previous reviews at The Golden Palace. We have just enjoyed an excellent meal, with great service and a good atmosphere. I'm not sure, but believe the business has changed hands recently and what a truly wonderful experience. Probably the best provincial meal we have ever had with attentive and professional service. This will be our 'go to' Chinese from now on. Superb!!!
a long standing traditional Chinese restaurant and take away. We visit when ever possible. Good food and good service. thank
Lovely restaurant, friendly staff. Food was delicious. Definitely worth a visit if your in the
Pick up for take away, lady at the desk was extremely polite. No waiting about, food was hit and ready. Price is absolutely fair! The food was amazing. For someone who rarely has Chinese takeaway, I'm definitely going to order again! Lovely.
Good prices and nice food. Only used for
We enjoyed our lunch here, the food was great and the service was prompt.Living nearby, we fancied a lunch somewhere new and we loved the food (beef curry, prawns and black bean aubergine).
Food is always good in here, service for a while was a bit lacklustre but has definitely got better recently.Atmosphere, I've marked down a bit, but thats not the restaurants fault, there just weren't many people in that night
Great food
It saddens me to submit any negative review, but this place failed to deliver on so many levels.I'd been here a long time ago when the table prep and service was professional, the ambience inviting, and food quite deliciousFast forward to now, and all was very dismal by comparison as well as poor value for money.Little attention to detail (ugly menu, no spoons provided, no water offered), zero ambience (poor lighting, constant takeaway phone within earshot, cliched Chinese music played too high), slow service (ignored for the most part), and very bland tasteless food (which also had little visual appeal).If things get so bad that a business fails to care about what it does, it should really get out of it and hand over the reins to someone who does ASAP.Very disappointing.
Took my family for the £22 per head buffet which was simply a restricted order what you like from the menu, and came with various strong warnings in the small print. Starter mixed platter was the best part and to be fair was tasty with some good flavours. The mains all tasted the same with no real individual flavourings which was a shame. We managed to demolish half the mains until full and then asked if we could take what was left home rather than waste it. We were told this is not allowed, we then pointed out how ridiculous this was. They then offered several takeaway containers for £5 so we could take what was left home, which was a joke considering the cost of the meal, drinks and the 11% service charge, we swiftly got the bill and awkwardly left. How to lose a returning customer 101…
Restaurantji Recommends
A few years ago my family and I stopped using this Chinese for takeaway and began using China Garden down the road. Nonetheless, when my friends suggested going for something different on a Saturday night, I felt eager to give this place another chance after 5 years or so. As we were sat looking at the menu, we discussed how we all used to use this takeaway many years ago, and all of us had stopped. The prices are quite high (for 3 of us, the total came to £150) and the quality of food is not very good. The meat is dry and tough. Chicken satay skewers, crispy chili beef, crispy chili chicken, Kung Pow chicken - these items added up to roughly £40 and was quite inedible. There was a lovely boy that served and another woman who I must admit was rather rude. A 10% service charge is added to the bill automatically so more polite service wouldn't go a miss. We all agreed at the end of the night that we are glad that we have all stopped using this restaurant for our takeaways, as the quality has unfortunately not improved.
Large selection, delicious food. Unfortunately, the vegetables were a bit too large
We haven't visited the Golden Palace since before lockdown and we weren't disappointed with our visit on Sunday for our wedding anniversary.The food is freshly cooked to order. The starters and prawn crackers were delicious followed by the duck, the sauce was strangely thick and the cucumber had dried slightly though which is why I only gave 4 stars. The chilli beef could have been a little more crispy to my liking if I were to be fussy. The selection of mains were a good variety and very tasty.On the whole we had a wonderful dinner that was reasonably priced.Thank you for a lovely evening Golden Palace! We will be back!
Have used the Golden Palace for years, usually as a take away as the decor is pretty old style but the food is consistently good . I love crab with blackbean and chilli and as long as I give them a few days notice, they're happy to get the crab in and cook it for me.
Not impressed at all with the buffet. At £19-50 per adult for “ eat as much as you like “ it was far from that. The portions were very small and had to keep requesting food to be brought. Requested sweet and sour chicken balls only to be served 4 small balls between 3 adults. Decided we had enough of waiting for someone to bring some more of the buffet we decided to leave out of embarrassment . The only thing that arrived quickly was the bill which we reluctantly paid along with the ten percent service charge. One to definitely avoid in future .