I had a very lovely panini here, excellent service as well. There isn’t a customer toilet though, would highly recommend though. They also offer take away service.
Keith Dewey
Great staff, great food, great place!
Raphael Ezeobi
Urban Kitchen is the best place to have your morning breakfast and lunch around the Reigate area .All the staff working there are incredibly friendly. Hannah’s customer service can only be describe as super excellence. She is highly experience in dealing with customer queries or issues. Since I was recommended crispy chicken wraps by her, as one of the their best menu, I have never been disappointed. I have to commend Anah ( the manager) for making the restaurant environment absolutely neat and the atmosphere absolutely super friendly.
Local Business
Lovely coffee and food.Staff were also very polite ?
Debra W
Ordered 2 milkshakes, one strawberry, one mini eggs. Very disappointed! Loads of ice and skimmed milk were used in it, making it taste weak and watery. The strawberry one was favoured with Crusha, and the mini egg one didn’t use Cadbury mini eggs, which is what I was expecting.
AKC60
Today I purchased a bagel – it was quite nice. However, it came in three bags – a white one, one that was half plastic [so I could see the white one inside?] and a big, sturdy brown paper one. I also received eight napkins. One bagel, three bags, eight napkins – what a waste of material. I know how this business could save money!
Adam Ford
Just popped in for my first UK Wrapp and coffee having been told great things by colleagues.The Ven (spicy Chicken Wrap) and a Cappuccino. The most delicious wrap I have had in a long time, Generous fillings, Toasted perfectly, Wrapped and presented well. Great tasting well made coffee and all served by very polite staff.Needless to say.... ill be back.
Elsa Noad
Slow when busy but SO WORTH THE WAIT. The bagels and the wraps especially are DELICIOUS. I have one a week and look forward to it every week. They are so good. My fave is the crispy chicken wrap or the Miley bagel!
Food connoisseur
Terrible management , only cares about the profit. This place used to be a pleasure to go and have my lunch in with the best bagel maker in Surrey but since she has gone i will not be returning
Becky
Terrible management , only cares about the profit. This place used to be a pleasure to go and have my lunch in with the best bagel maker in Surrey but since she has gone i will not be returning
Uh oh ? food poisoning! Not very well after my visit here! Over priced, and not very good food at all. Avoid like the plague
Lin Gmail
Please please please put sugar, salt and pepper for customers to help themselves. Its really frustrating someone else doing your sugar when you want a specific amount. I have gone in twice and asked for what I thought would be ok but with no vision of the sachets or teaspoons etc, both times the coffee hasn’t tasted as i wanted but to wait again for lid to be removed, add more etc, just frustrating. Appreciate you’ve done it to no doubt save on clearing/ refilling but that isn’t customer focused.
My Gmail
Please please please put sugar, salt and pepper for customers to help themselves. Its really frustrating someone else doing your sugar when you want a specific amount. I have gone in twice and asked for what I thought would be ok but with no vision of the sachets or teaspoons etc, both times the coffee hasn’t tasted as i wanted but to wait again for lid to be removed, add more etc, just frustrating. Appreciate you’ve done it to no doubt save on clearing/ refilling but that isn’t customer focused.
Hope Mcguire
So I've waited a couple days to put this review up as I really had to format how I to describe my own and my best friend's gratitude for your customer service. My best friend had suffered a gal stone attack the night before and after surviving most of the day without food she and I (out of friendship hadn't eaten either) had hit a wall . We ran round looking for jacket potato's and were guided by your staff (very kindly might I add) to morrisons cafe which we recoiled from due to the 30 minute wait. Only to find ourselves an hour later back at your doorstep ordering a full fat lunch with much concern. However ALL of you not only helped make the meal almost entirely fat free but for the sake of me? Almost dairy free to! We devoured this food with much delight and hunger that even when we left we found ourselves circling back ready to get another bite! Your stores generosity really did make our day and beyond just serving us good food? You made us feel normal and included.
Trevor Weeks
A bit slow when busy, and limited vegan options. Very tasty and good value for money.
I had a very lovely panini here, excellent service as well. There isn’t a customer toilet though, would highly recommend though. They also offer take away service.
Great staff, great food, great place!
Urban Kitchen is the best place to have your morning breakfast and lunch around the Reigate area .All the staff working there are incredibly friendly. Hannah’s customer service can only be describe as super excellence. She is highly experience in dealing with customer queries or issues. Since I was recommended crispy chicken wraps by her, as one of the their best menu, I have never been disappointed. I have to commend Anah ( the manager) for making the restaurant environment absolutely neat and the atmosphere absolutely super friendly.
Lovely coffee and food.Staff were also very polite ?
Ordered 2 milkshakes, one strawberry, one mini eggs. Very disappointed! Loads of ice and skimmed milk were used in it, making it taste weak and watery. The strawberry one was favoured with Crusha, and the mini egg one didn’t use Cadbury mini eggs, which is what I was expecting.
Today I purchased a bagel – it was quite nice. However, it came in three bags – a white one, one that was half plastic [so I could see the white one inside?] and a big, sturdy brown paper one. I also received eight napkins. One bagel, three bags, eight napkins – what a waste of material. I know how this business could save money!
Just popped in for my first UK Wrapp and coffee having been told great things by colleagues.The Ven (spicy Chicken Wrap) and a Cappuccino. The most delicious wrap I have had in a long time, Generous fillings, Toasted perfectly, Wrapped and presented well. Great tasting well made coffee and all served by very polite staff.Needless to say.... ill be back.
Slow when busy but SO WORTH THE WAIT. The bagels and the wraps especially are DELICIOUS. I have one a week and look forward to it every week. They are so good. My fave is the crispy chicken wrap or the Miley bagel!
Terrible management , only cares about the profit. This place used to be a pleasure to go and have my lunch in with the best bagel maker in Surrey but since she has gone i will not be returning
Terrible management , only cares about the profit. This place used to be a pleasure to go and have my lunch in with the best bagel maker in Surrey but since she has gone i will not be returning
Restaurantji Recommends
Uh oh ? food poisoning! Not very well after my visit here! Over priced, and not very good food at all. Avoid like the plague
Please please please put sugar, salt and pepper for customers to help themselves. Its really frustrating someone else doing your sugar when you want a specific amount. I have gone in twice and asked for what I thought would be ok but with no vision of the sachets or teaspoons etc, both times the coffee hasn’t tasted as i wanted but to wait again for lid to be removed, add more etc, just frustrating. Appreciate you’ve done it to no doubt save on clearing/ refilling but that isn’t customer focused.
Please please please put sugar, salt and pepper for customers to help themselves. Its really frustrating someone else doing your sugar when you want a specific amount. I have gone in twice and asked for what I thought would be ok but with no vision of the sachets or teaspoons etc, both times the coffee hasn’t tasted as i wanted but to wait again for lid to be removed, add more etc, just frustrating. Appreciate you’ve done it to no doubt save on clearing/ refilling but that isn’t customer focused.
So I've waited a couple days to put this review up as I really had to format how I to describe my own and my best friend's gratitude for your customer service. My best friend had suffered a gal stone attack the night before and after surviving most of the day without food she and I (out of friendship hadn't eaten either) had hit a wall . We ran round looking for jacket potato's and were guided by your staff (very kindly might I add) to morrisons cafe which we recoiled from due to the 30 minute wait. Only to find ourselves an hour later back at your doorstep ordering a full fat lunch with much concern. However ALL of you not only helped make the meal almost entirely fat free but for the sake of me? Almost dairy free to! We devoured this food with much delight and hunger that even when we left we found ourselves circling back ready to get another bite! Your stores generosity really did make our day and beyond just serving us good food? You made us feel normal and included.
A bit slow when busy, and limited vegan options. Very tasty and good value for money.