Shell

London Rd, Virginia Water
01344 843436

Recent Reviews

Charlotte BT

I just got a Euro fine for £100, for charging my EV. I never left my car while it was charging. Firstly, parking is leaving your car unattended...how do you get fine for charging your EV, do you expect to leave when the car hasn't reach 80%? Shell is this a scam or what?

Adrian Barrows

BEWARE - charged my car using the EV charger - and stayed beyond the "allowed limit" which resulted in a £100.00 Euro Car Park fine.Ridiculous. How am I meant to leave without the car being charged?!

KRYSHIINATOR

Disgusted!!Went and brought some things in the store, then sat in my car and ate some of the food I purchased before carrying on with my journey. Go home and 3 weeks later I have a fine in the post. What the hell?!!

John

Excellent garage with car wash and the usual garage equipment and electric charge . Staff are very friendly . Has a good selection of food and drink you need to grab something to eat .

zeph hill

His name "Pathman" on name tag. Extremely rude and unhelpful when I was asking for information on products at the night pay as I could not come in to see myself. Continued to walk away saying "your wasting my time" I was undecided on what it is I wanted due to not knowing the labels. I have never had a problem at the night pay until I met this man tonight. Other than 'Pathman' all other employees are always amazing ?

Methshan Mendis

I went here to fill up my car through the app on 04/09. However the man at the desk decides to close my pump. When I go to ask him why he diverts the question and his other employee does the same.

Martin Lawrence

Fined £60.00 for fuelling my car and having a coffee, avoid at all costs

Steve B

Great garage - super friendly staff and great shop. Temporarily closed as major rebuild of shop underway. Can Shell pls advise when shop will reopen? Really miss popping in and getting coffee etc. NOW OPEN (2023)

Tom Barker

Great selection of goods for a petrol station

Hannah Wild

The first thing to note here is that there is a maximum of 20 minutes' stay before you get a fine. It would be easy to go over that if you purchased fuel, waited for the car wash, etc.Other than that, the forecast is massive and well maintained. There is water/air available and a car wash. The shop is large and has all your essentials. The staff were really friendly.I had my car washed and chose the top wash. My car wasn't hugely dirty but it left it nice and clean with no water marks.

Linda H

Just been verbally abused & yelled at by a male member of staff here, also refusing to contact a manager to help me with a problem. I've never been spoken to like this by somebody in a service station in all my 35 years of motoring. Will never use this facility ever again.

Google user

The first thing to note here is that there is a maximum of 20 minutes' stay before you get a fine. It would be easy to go over that if you purchased fuel, waited for the car wash, etc.\\n\\nOther than that, the forecast is massive and well maintained. There is water/air available and a car wash. The shop is large and has all your essentials. The staff were really friendly.\\n\\nI had my car washed and chose the top wash. My car wasn't hugely dirty but it left it nice and clean with no water marks.

Logan Stewart

Closed2330 , not 24 hrs

Owen Nato

Rude staff member blamed me for using my card on vacuum machine that wasn’t working despite it not having any signs to indicate this.

Christopher Baird

I wanted to take the time to say a special thank you to Suresh and Javeed. This morning on my way to my son's school drop off, I pulled into the garage as my tyre low pressure warning was on. When I tried to fill the tyre, it became clear that the tyre was bust, and that I needed to put a replacement on.Suresh doesn't know me at all, but out of pure human kindness, and without me asking, and without him asking anything from me, gave me his car so that I could take my son to school. When I offered him my car keys as "security" that I would bring his car back, he was confused by the offer and dismissed it as unnecessary. I am honestly blown away by the kindness and compassion he showed me.Then when I returned to the garage after dropping my son at school, Javeed, without being asked, and without asking anything in return, helped me in replacing the wheel. Offering me cardboard such that I wouldn't get my clothes dirty. Offering me additional tools when the bolts wouldn't come unstuck. And black bagging the damaged tyre such that it wouldn't dirty my car when I put the tyre back into the car.I am in awe of the kindness shown, and incredibly grateful.

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