Was very busy with a huge line for self service kiosks. Some of the food was hot - like just cooked hot, whilst the rest was warm at best. Food took a while as it seems that deliveries take priority over people actually in the restaurant. When food came the server was nice and polite although run off her feet especiallyas quite a few customers decided that walking to the bin a few feet away was hard work and left all their rubbish on tables.
J R
Ironically this review asked me what I got from the restaurant, the answer is nothing! I downloaded the app to order food for collection. Ordered, paid and left to drive to the restaurant. After showing an employee my code they said please stand to one side, they were obviously under the impression my food was being prepared. As was I! After 10 minutes and no food I asked what was happening and they asked to see my QR code, which they scanned. I then got a notification stating they now had my code and once again we were both under the impression my order was being prepared. Another few minutes and I checked that it was in fact being prepared. Nothing had been received that they could see on their system so yet again no food of mine was being prepared. This was not at all any fault of the people working there! Entirely the app and in house systems fault. It was so frustrating that I will not be going back into McDonalds in Walton on Thames ever again if I can avoid it!
Zack
Sometimes they get the delivery items incorrect but they are very busy and only human so understandable. If all the food turns up then it is great just be wary at peak times they may forget a burger or two.Parking: Parking is a nightmare to say the least.
Daniel Willis
Second time ordered breakfast from the app with Walton McDonald’s and for the second time the Breakfast wrap was missing from the order. Also other items were barley warm when they arrived.
rebecca Smith
Nice place to eat compared to some stores I've visited, but this place is down on Google as being a drive thru. This needs changing,
Connor Passey
David is a credit to this branch of Mcdonands's the service and quality of the food is 10 times better when he is on shift and is always friendly and
James Kinnell
It's a McDonald's, average but reliable.Vegetarian options: Average but reasonable options.
Majed Golmohamad
Again for the second time bing in the line to be served the staff decided to take another customer order while was waiting for my turn this is twice now that this happen and I will not come here again not onless they get the right staff to
They used to be good here but of late standards have been slipping.The burgers are just being thrown together without care, I got no salt on my fries last time, the food is quite often getting cold and I even got pickle in my burger when I ordered it without.Good job I wasn't allergic to them.They also got the order wrong of woman in front of me.5 years on and it's no better,i also forgot to mention that it's almost impossible to get a milkshake from here and this is still the case too, for some reason they are virtually never available whether it be afternoon, early evening,busy or not busy, unbelievable!I'm surprised that McDonalds don't take this place in hand but I guess if it's making money they just don't care!
Christopher Larsen Russell
The food is nice but it is really busy and the service is pretty slow but other than that it’s
saskia David
I will never order from mcdonald's due to the fact that the orders never arrive with the complete order and when we call customer service i were spoken rudely by the women therefore i will never order mcdonald's from Walton-on-
Was very busy with a huge line for self service kiosks. Some of the food was hot - like just cooked hot, whilst the rest was warm at best. Food took a while as it seems that deliveries take priority over people actually in the restaurant. When food came the server was nice and polite although run off her feet especiallyas quite a few customers decided that walking to the bin a few feet away was hard work and left all their rubbish on tables.
Ironically this review asked me what I got from the restaurant, the answer is nothing! I downloaded the app to order food for collection. Ordered, paid and left to drive to the restaurant. After showing an employee my code they said please stand to one side, they were obviously under the impression my food was being prepared. As was I! After 10 minutes and no food I asked what was happening and they asked to see my QR code, which they scanned. I then got a notification stating they now had my code and once again we were both under the impression my order was being prepared. Another few minutes and I checked that it was in fact being prepared. Nothing had been received that they could see on their system so yet again no food of mine was being prepared. This was not at all any fault of the people working there! Entirely the app and in house systems fault. It was so frustrating that I will not be going back into McDonalds in Walton on Thames ever again if I can avoid it!
Sometimes they get the delivery items incorrect but they are very busy and only human so understandable. If all the food turns up then it is great just be wary at peak times they may forget a burger or two.Parking: Parking is a nightmare to say the least.
Second time ordered breakfast from the app with Walton McDonald’s and for the second time the Breakfast wrap was missing from the order. Also other items were barley warm when they arrived.
Nice place to eat compared to some stores I've visited, but this place is down on Google as being a drive thru. This needs changing,
David is a credit to this branch of Mcdonands's the service and quality of the food is 10 times better when he is on shift and is always friendly and
It's a McDonald's, average but reliable.Vegetarian options: Average but reasonable options.
Again for the second time bing in the line to be served the staff decided to take another customer order while was waiting for my turn this is twice now that this happen and I will not come here again not onless they get the right staff to
Missing ingredients, incorrect portions, dirty, poor
Waited over an hour and a quarter for a Just Eat breakfast for three people this morning. Unacceptable. Unsurprisingly all food arrived cold.
Restaurantji Recommends
Clean, friendly and good
Consistently average.
They used to be good here but of late standards have been slipping.The burgers are just being thrown together without care, I got no salt on my fries last time, the food is quite often getting cold and I even got pickle in my burger when I ordered it without.Good job I wasn't allergic to them.They also got the order wrong of woman in front of me.5 years on and it's no better,i also forgot to mention that it's almost impossible to get a milkshake from here and this is still the case too, for some reason they are virtually never available whether it be afternoon, early evening,busy or not busy, unbelievable!I'm surprised that McDonalds don't take this place in hand but I guess if it's making money they just don't care!
The food is nice but it is really busy and the service is pretty slow but other than that it’s
I will never order from mcdonald's due to the fact that the orders never arrive with the complete order and when we call customer service i were spoken rudely by the women therefore i will never order mcdonald's from Walton-on-