Awful. Spilt liquids left for ages, graffiti on windows, shabby, staff overwhelmed (only because independent coffee shop other side of the road was crazy busy).Disabled lady with walking aid ignored. Just awful.Prices over £1 more than other local coffee shops. Avoid. Used to be nice but it's not now.
Vani Pattabhi
I only have coffee here. I never had any food except porridge a couple of times. It's good, I am a health geek. The thing I noticed was the tables are cleared now, but they are not wiped with a disinfectant. It's mostly filled with mothers and children.
Cemal H
Decent enough for a Costa. Drink quality varies depending on who's making it. Staff friendly and chatty but for a £4 coffee I expect the quality to be at least brand standard whoever makes it.
mariusz grochowalski
Disgusting the state of the tables it was.If you can't cope with cleaning the tables just hire more
Sugar S
Excellent team. Smiley, welcoming, remember their regulars orders. Kept tidy. Easy to park. Convenient location. I recommend.
Rozina Patel
Service hit & miss. Some drinks not available,beven though listed Tables always dirty, rest rooms abysmal. Have had to change local coffee haunt.
Quality News
Been a regular here for a while but ever since the new manager has come he has been rude to customers and even more rude to his staff. I loved Rosie’s positive energy which the new manager just doesn’t bring. If I could give 0 stars I would!
Thomas
I was served by the manager who was extremely rude and unprofessional towards me. After he took my order I couldn’t help but notice him quietly being verbally aggressive towards what looked like a relative new employee. This made me extremely upset and I won’t be returning unless this new manager leaves. Please bring back
Sakura hippo
I have seen a similar comment below and I observed also the atmosphere/attitude by manager(?) with his staff is not pleasant. Being strict to improve service is valuable but being aggressive in public is not the way for
Went in for my usual coffee and noticed that there’s a new manager, the way he was speaking to staff made me uncomfortable. There’s no need for it they were working hard and he was being constantly passive aggressive and picking on them. There was a tense atmosphere, which is a shame as I used to like the cheery mood among the staff.
Alison Farley
Love Costa but I do wish they'd have some healthier options for lunch!
Emily Hannon-Luijbregts
Lovely costa. Quick service but they weren't the most efficient. Toilets could be cleaner but were ultimately fit for purpose.Plenty of spaces to sit
Alan Chandler
Pop in to get a coffee before train arrived. Waited over 10mins for it to be made, 3 people behind counter and none really knew what they were doing. Coffee eventually made but was lukewarm. Would have taken back but would have missed train.
Sarah Boxall
This is our local costas so go there a lot. The staff are always friendly and Rosie is such a good manager. There are obviously good and bad times to go. Mornings around 8am are busy with mums and their children before school and about 3pm when they are out again. Overall though there is always seating and a great place to go.
Nice coffee and the
Awful. Spilt liquids left for ages, graffiti on windows, shabby, staff overwhelmed (only because independent coffee shop other side of the road was crazy busy).Disabled lady with walking aid ignored. Just awful.Prices over £1 more than other local coffee shops. Avoid. Used to be nice but it's not now.
I only have coffee here. I never had any food except porridge a couple of times. It's good, I am a health geek. The thing I noticed was the tables are cleared now, but they are not wiped with a disinfectant. It's mostly filled with mothers and children.
Decent enough for a Costa. Drink quality varies depending on who's making it. Staff friendly and chatty but for a £4 coffee I expect the quality to be at least brand standard whoever makes it.
Disgusting the state of the tables it was.If you can't cope with cleaning the tables just hire more
Excellent team. Smiley, welcoming, remember their regulars orders. Kept tidy. Easy to park. Convenient location. I recommend.
Service hit & miss. Some drinks not available,beven though listed Tables always dirty, rest rooms abysmal. Have had to change local coffee haunt.
Been a regular here for a while but ever since the new manager has come he has been rude to customers and even more rude to his staff. I loved Rosie’s positive energy which the new manager just doesn’t bring. If I could give 0 stars I would!
I was served by the manager who was extremely rude and unprofessional towards me. After he took my order I couldn’t help but notice him quietly being verbally aggressive towards what looked like a relative new employee. This made me extremely upset and I won’t be returning unless this new manager leaves. Please bring back
I have seen a similar comment below and I observed also the atmosphere/attitude by manager(?) with his staff is not pleasant. Being strict to improve service is valuable but being aggressive in public is not the way for
Restaurantji Recommends
Went in for my usual coffee and noticed that there’s a new manager, the way he was speaking to staff made me uncomfortable. There’s no need for it they were working hard and he was being constantly passive aggressive and picking on them. There was a tense atmosphere, which is a shame as I used to like the cheery mood among the staff.
Love Costa but I do wish they'd have some healthier options for lunch!
Lovely costa. Quick service but they weren't the most efficient. Toilets could be cleaner but were ultimately fit for purpose.Plenty of spaces to sit
Pop in to get a coffee before train arrived. Waited over 10mins for it to be made, 3 people behind counter and none really knew what they were doing. Coffee eventually made but was lukewarm. Would have taken back but would have missed train.
This is our local costas so go there a lot. The staff are always friendly and Rosie is such a good manager. There are obviously good and bad times to go. Mornings around 8am are busy with mums and their children before school and about 3pm when they are out again. Overall though there is always seating and a great place to go.