I booked the restaurant for a later afternoon meal as we had been to Mercedes World for the day and had aa amazing time there. When I booked the table about a month before we went the option was for an All day dinner in the restaurant. `When we arrived the waiter told us he could put us in the bar with tables pushed together, `I told him I had booked the restaurant and not the bar!!! `He said the food was the same. After some insistence from me they got us a table in the restaurant, for us then to be told we could only have afternoon tea in there and if we wanted a very limited cooked food meal from the menu we could only eat it in the bar, which was about 20 paces from the restaurant. The waitress also told us the online booking was incorrect. We ended up walking out being very disappointed without eating, and found another place to eat. I think the website needs to be reviewed as on my booking confirmation it clearly stated my booking was for the restaurant at 4.30 3/7/22. I wouldn't bother booking there again
Pedro Arévalo
Website allows bookings at 21:45. Made booking for 09/06/2022 at 21:45, which was accepted by their page. Arrived to the restaurant and a very disrespectful waiter at the entrance was telling us kitchen was closed, without further excuses or apologies and blatantly disregarding the booking confirmation I had. Completely ruined a night out with my wife. Would not come back. Recommend to avoid. Waiters do not know how to treat customers respectfully.
Mabeen Ali
A very relaxing experience.. will highly recommend for a quick fix..
elainecK2356XV
Very overpriced for what they offer. I had octopus and it was the tiniest dish very, followed by steak which was fatty. The wine was great and by far the nightlight. Really disappointing meal.
팜므파탈캣 Famme Fatale Cat
진짜 너무너무 마음에 들었다. 물론 바 only. 조식은 눈물나게 노맛이었음I love every moment I spent there. But only at the night at the bar, not the breakfast hours.The bartender was kind and suggest was great too.I only could have packs of crisps but still, the drink was good.They have amazing IPA and other local beer on tap. I highly recommend the bar.
Kiran Sokhi
Was greeted and welcomed so well,customer service was beyond excellent. But extremely disappointed with the afternoon tea selection for what I paid for. Expected variety of sandwiches at least, only got cucumber and cheese&pickle which didn't even get eaten as least favourite...scones were fresh and other cakes were ok, tea was cold...left feeling so so disappointed as felt couldn't make mothers day special :(
JACKI COFFEY
Extremeley disappointing experience.4 of us went for Mothers Day Afternoon, greeted warmly, once seated @ table were asked to confirm any alergies , I confirmed my (cheese) alergy and the server confirmed my afternoon tea wouldnt contain any cheese items, and she also confirmed tea & coffee refills could be had just to ask ! !When the afternoon tea arrived , it contained 4 sandwich fingers containing cheese ! ! ! which was very annoying as my allergy had been confirmed , tried getting a servers attention which proved to be almost impossible , so I just gave the offfeding sandwich fingers to my other guests. That being said ALL of the sandwiches had very little filling it seemed like the filling had been put in then scrapped off again...The scones were lovley & warm and served with Jam & Lemon curd , the lemon curd was gorgeous ... Mid way through eating we needed more tea & coffee .... it took us over 15 mins to manage to get the attention of servers, mainly de to the fact of the bad position of our table & the fact that there were very few servers on duty ! ! We eventually managed to order and then waited almost as long for it to arrive.... eventually left all very underwhelmed , and in agreement that our experience didnt live up to expectations or costs ! ! Had been wanting to try this place for a while , now really wish we hadn't
Sam Stanley Jason Stanley
Great day , lovely place and clean facilities
David Walsh
Absolutely brilliant massage, and lovely Jacuzzi
Bonny Emerson
Fabulous stay, staff are so professional and friendly. They couldn’t do enough to make my mothers birthday special. Food great. Room marvellous with incredible track facing views (specific to room booking). Cleanliness and presentation excellent. Reception so welcoming and helpful. My only downfall would be that the ladies on reception in the spa are not as helpful or friendly as the rest of the hotel.
Restaurantji Recommends
Mandy Williams
Fantastic service
. Comfy bed and tasty breakfast
Great watching the skid pad.
A lovely hotel
jagsandsmelly
We had dinner in the 1907 restaurant and wanted to share the experience. The food is delicious and well presented.
Mike C
There were eight of us for Sunday lunch. The first thing you are greeted with is to deal with parking. There is a decent car park at the front of the hotel but it doesn’t feel like the hotel car park with its payment machines and warning signs. There is two hours free parking as long as you register your car at reception. Rather oddly there was no Sunday lunch menu with any roast but only the normal lunch and dinner menu. That said everyone enjoyed their choice. Service was pretty good given there were eight of us and it was friendly.
Paul James Gillett
Lovely decor with very stylish nods to the car racing and aircraft history of Brooklands.A nice wind down bar and restaurant for me after a hard day at the office.The @brooklands_hotel is also great for it conference facilities , spa days and overnight stays
foodandalcohol
Absolutely wonderful venue for dinner with partner after spa afternoon. This place is better each time I visit. The staff are always so polite and happy to help. Food was exquisite and has always been this way every time I have attended. Great selection of food and all very special in their own way. We will definitely be back.
I booked the restaurant for a later afternoon meal as we had been to Mercedes World for the day and had aa amazing time there. When I booked the table about a month before we went the option was for an All day dinner in the restaurant. `When we arrived the waiter told us he could put us in the bar with tables pushed together, `I told him I had booked the restaurant and not the bar!!! `He said the food was the same. After some insistence from me they got us a table in the restaurant, for us then to be told we could only have afternoon tea in there and if we wanted a very limited cooked food meal from the menu we could only eat it in the bar, which was about 20 paces from the restaurant. The waitress also told us the online booking was incorrect. We ended up walking out being very disappointed without eating, and found another place to eat. I think the website needs to be reviewed as on my booking confirmation it clearly stated my booking was for the restaurant at 4.30 3/7/22. I wouldn't bother booking there again
Website allows bookings at 21:45. Made booking for 09/06/2022 at 21:45, which was accepted by their page. Arrived to the restaurant and a very disrespectful waiter at the entrance was telling us kitchen was closed, without further excuses or apologies and blatantly disregarding the booking confirmation I had. Completely ruined a night out with my wife. Would not come back. Recommend to avoid. Waiters do not know how to treat customers respectfully.
A very relaxing experience.. will highly recommend for a quick fix..
Very overpriced for what they offer. I had octopus and it was the tiniest dish very, followed by steak which was fatty. The wine was great and by far the nightlight. Really disappointing meal.
진짜 너무너무 마음에 들었다. 물론 바 only. 조식은 눈물나게 노맛이었음I love every moment I spent there. But only at the night at the bar, not the breakfast hours.The bartender was kind and suggest was great too.I only could have packs of crisps but still, the drink was good.They have amazing IPA and other local beer on tap. I highly recommend the bar.
Was greeted and welcomed so well,customer service was beyond excellent. But extremely disappointed with the afternoon tea selection for what I paid for. Expected variety of sandwiches at least, only got cucumber and cheese&pickle which didn't even get eaten as least favourite...scones were fresh and other cakes were ok, tea was cold...left feeling so so disappointed as felt couldn't make mothers day special :(
Extremeley disappointing experience.4 of us went for Mothers Day Afternoon, greeted warmly, once seated @ table were asked to confirm any alergies , I confirmed my (cheese) alergy and the server confirmed my afternoon tea wouldnt contain any cheese items, and she also confirmed tea & coffee refills could be had just to ask ! !When the afternoon tea arrived , it contained 4 sandwich fingers containing cheese ! ! ! which was very annoying as my allergy had been confirmed , tried getting a servers attention which proved to be almost impossible , so I just gave the offfeding sandwich fingers to my other guests. That being said ALL of the sandwiches had very little filling it seemed like the filling had been put in then scrapped off again...The scones were lovley & warm and served with Jam & Lemon curd , the lemon curd was gorgeous ... Mid way through eating we needed more tea & coffee .... it took us over 15 mins to manage to get the attention of servers, mainly de to the fact of the bad position of our table & the fact that there were very few servers on duty ! ! We eventually managed to order and then waited almost as long for it to arrive.... eventually left all very underwhelmed , and in agreement that our experience didnt live up to expectations or costs ! ! Had been wanting to try this place for a while , now really wish we hadn't
Great day , lovely place and clean facilities
Absolutely brilliant massage, and lovely Jacuzzi
Fabulous stay, staff are so professional and friendly. They couldn’t do enough to make my mothers birthday special. Food great. Room marvellous with incredible track facing views (specific to room booking). Cleanliness and presentation excellent. Reception so welcoming and helpful. My only downfall would be that the ladies on reception in the spa are not as helpful or friendly as the rest of the hotel.
Restaurantji Recommends
Fantastic service . Comfy bed and tasty breakfast Great watching the skid pad. A lovely hotel
We had dinner in the 1907 restaurant and wanted to share the experience. The food is delicious and well presented.
There were eight of us for Sunday lunch. The first thing you are greeted with is to deal with parking. There is a decent car park at the front of the hotel but it doesn’t feel like the hotel car park with its payment machines and warning signs. There is two hours free parking as long as you register your car at reception. Rather oddly there was no Sunday lunch menu with any roast but only the normal lunch and dinner menu. That said everyone enjoyed their choice. Service was pretty good given there were eight of us and it was friendly.
Lovely decor with very stylish nods to the car racing and aircraft history of Brooklands.A nice wind down bar and restaurant for me after a hard day at the office.The @brooklands_hotel is also great for it conference facilities , spa days and overnight stays
Absolutely wonderful venue for dinner with partner after spa afternoon. This place is better each time I visit. The staff are always so polite and happy to help. Food was exquisite and has always been this way every time I have attended. Great selection of food and all very special in their own way. We will definitely be back.