Bells Team Valley we went today a fish and Chip tea. We were very disappointed with it all, Fish was very dry had no taste at all, mushy peas were so dry and chips were all hard and end bit. Would not recommend going to that one this Easter. We wont be back that's for sure what a waste of money!
satty Sodhi
Great service fabulous meal served. I love the fish and chips served, allergens questions asked before placing orders. A lovely lady attended us. Very polite courteous and patient. Will definitely go back again.
Julie Dhuny
Got a take away of chips only. Large amount.Very dry resembled eating cardboard. It was late in the afternoon. I won’t buy from here again as despite the poor quality of the chips they were very expensive.
Annemarie Conway
Took my mum for her 74th birthday (14th March 2024).When we arrived we noticed it was quite cold, this was because of the air conditioning. We both got hot drinks which both quickly went cold because of the temperature in the restaurant.When our food came, the quality was shocking, especially for the price point. The batter on the fish was soggy, and the chips looked like they had been re-cooked. Again, because of how cold the restaurant was, the food went cold really quickly. My mum has dementia and eats quite slowly therefore, I asked the waitress if she could box the fish to takeaway. When asked if we wanted the chips boxing, I said no as they looked like scraps and as I have already said, looked like they had been re-cooked.When the waitress returned with the bill, I asked where the fish was, to which she replied she had binned it. I was understandably not happy to hear this, to which I explained that I did not want to pay for 1 of the meals as the fish had been binned and my mum had hardly eaten any of the chips due to her not liking them, as they were rock solid.The waitress then called over the manager who I believe was called Natalie. I explained the situation to Natalie who informed me that I would have to pay for the fish and chips, and told us if we left she would call the police. Let’s say that there were other customers present and she didn’t exactly talk quietly, which was quite frankly the most embarrassed I’ve ever been as a customer. I could have understood had I have been refusing to pay for everything, but I was quite happy to pay for my food and the hot drinks, and had the waitress had returned the fish in a takeaway box, there would have been no issue.I can quite frankly say I will never return here and I have only given 1 star, as there isn’t an option to leave 0. We have all experienced bad food before however, I do not think I have ever experienced such bad customer service and made to feel as bad as I did.
Stephen Brown
Having worked for Harry Ramsdens for 20 something years I appreciate good quality fish and chips, this place (excuse the pun) was recommended by a friend & although a bit expensive (only get what you pay for) it was absolutely delicious in every way, superb, will definitely be back thankyou ?
toto tony
Great freshly cooked fish and chips really nice staff friendly nip
Dylan Robson
Usually the food here is really great - though the service is usually quite sub par. However, having gotten fish and chips twice over the last week, all I can say is that Bell's has gone down hill. Soggy, greasy fish - the girl on the phone had an awful attitude, it felt as if we were inconveniencing her by placing the order.When we finally arrived up pick up our order, the boxes were soft to the point I thought they were actually going to fell apart - the food was sodden with grease. Not to mention that we were majorly overcharged - £38 cod, two battered sausages and 3 portions of chips?I'm so disappointed, because for the past 3/4 years this place has been the best chip shop around. Guess it's time to switch things up ?♂️Dietary restrictions: Great Gluten Free options.
annepM619HX
Food was great, waitresses were lovely despite being really busy and being barked at (for all customers to hear) by the chef in the kitchen. When my friends child received mushy peas instead of beans with their meal, the same individual also questioned if they had actually ordered beans, again loud enough for everyone to hear. No excuse for treating your staff like rubbish (frankly I would have walked had someone spoken to me like that) and your customers like liars. Due to this individual I won’t be going back.
Graham Cram
The very best chips and cheese patty I've ever had. amazing food thank youVegetarian options: good optionsParking: easy parking at the doorKid-friendliness: great options for kids.Wheelchair accessibility: ground floor. easy access
Went with family on Saturday 2nd December at around 2pm. Nothing against the food but the service was shocking. Asked for sugar for the latte asked to keep the tub got told no put some sugar down and when we asked for some more got asked if I was joking and for real and threw some extra at the table. Seen at least another 2 tables leave before ordering with the attitude of the member of staff. Has put us off ever returning.
Susan Perry
Always had great food here, but today the service in restaurant was disgraceful, totally empty no staff there when we arrived so sat at corner table, when staff came in, wanted us to move to table with 2 seats, wasnt suited when we wouldn't, snatched spare cutlery off table, so we left!!!! Wont be going back to team valley.
Ian C
Nice food if a little expensive but sadly they are now unable to wrap anything up if it is in a box??? This resulted in it being cold when I returned to work and a mess in the car. The daftest thing I have ever heard. Well I wont be back so keep your paper as there are other places to eat
staggering pain
Lovely fish and chips. Friendly serviceDietary restrictions: Gluten free menuParking: Easy
lesley d
Lovely service from the moment we walked through the door. The cafe is inviting & warm & decor is modern. The toilets were impeccable. The waiter was friendly & chatty but not overbearing. The food was absolutely delicious. Highly recommend this place.
One of the best fish n chips in
Bells Team Valley we went today a fish and Chip tea. We were very disappointed with it all, Fish was very dry had no taste at all, mushy peas were so dry and chips were all hard and end bit. Would not recommend going to that one this Easter. We wont be back that's for sure what a waste of money!
Great service fabulous meal served. I love the fish and chips served, allergens questions asked before placing orders. A lovely lady attended us. Very polite courteous and patient. Will definitely go back again.
Got a take away of chips only. Large amount.Very dry resembled eating cardboard. It was late in the afternoon. I won’t buy from here again as despite the poor quality of the chips they were very expensive.
Took my mum for her 74th birthday (14th March 2024).When we arrived we noticed it was quite cold, this was because of the air conditioning. We both got hot drinks which both quickly went cold because of the temperature in the restaurant.When our food came, the quality was shocking, especially for the price point. The batter on the fish was soggy, and the chips looked like they had been re-cooked. Again, because of how cold the restaurant was, the food went cold really quickly. My mum has dementia and eats quite slowly therefore, I asked the waitress if she could box the fish to takeaway. When asked if we wanted the chips boxing, I said no as they looked like scraps and as I have already said, looked like they had been re-cooked.When the waitress returned with the bill, I asked where the fish was, to which she replied she had binned it. I was understandably not happy to hear this, to which I explained that I did not want to pay for 1 of the meals as the fish had been binned and my mum had hardly eaten any of the chips due to her not liking them, as they were rock solid.The waitress then called over the manager who I believe was called Natalie. I explained the situation to Natalie who informed me that I would have to pay for the fish and chips, and told us if we left she would call the police. Let’s say that there were other customers present and she didn’t exactly talk quietly, which was quite frankly the most embarrassed I’ve ever been as a customer. I could have understood had I have been refusing to pay for everything, but I was quite happy to pay for my food and the hot drinks, and had the waitress had returned the fish in a takeaway box, there would have been no issue.I can quite frankly say I will never return here and I have only given 1 star, as there isn’t an option to leave 0. We have all experienced bad food before however, I do not think I have ever experienced such bad customer service and made to feel as bad as I did.
Having worked for Harry Ramsdens for 20 something years I appreciate good quality fish and chips, this place (excuse the pun) was recommended by a friend & although a bit expensive (only get what you pay for) it was absolutely delicious in every way, superb, will definitely be back thankyou ?
Great freshly cooked fish and chips really nice staff friendly nip
Usually the food here is really great - though the service is usually quite sub par. However, having gotten fish and chips twice over the last week, all I can say is that Bell's has gone down hill. Soggy, greasy fish - the girl on the phone had an awful attitude, it felt as if we were inconveniencing her by placing the order.When we finally arrived up pick up our order, the boxes were soft to the point I thought they were actually going to fell apart - the food was sodden with grease. Not to mention that we were majorly overcharged - £38 cod, two battered sausages and 3 portions of chips?I'm so disappointed, because for the past 3/4 years this place has been the best chip shop around. Guess it's time to switch things up ?♂️Dietary restrictions: Great Gluten Free options.
Food was great, waitresses were lovely despite being really busy and being barked at (for all customers to hear) by the chef in the kitchen. When my friends child received mushy peas instead of beans with their meal, the same individual also questioned if they had actually ordered beans, again loud enough for everyone to hear. No excuse for treating your staff like rubbish (frankly I would have walked had someone spoken to me like that) and your customers like liars. Due to this individual I won’t be going back.
The very best chips and cheese patty I've ever had. amazing food thank youVegetarian options: good optionsParking: easy parking at the doorKid-friendliness: great options for kids.Wheelchair accessibility: ground floor. easy access
Restaurantji Recommends
Went with family on Saturday 2nd December at around 2pm. Nothing against the food but the service was shocking. Asked for sugar for the latte asked to keep the tub got told no put some sugar down and when we asked for some more got asked if I was joking and for real and threw some extra at the table. Seen at least another 2 tables leave before ordering with the attitude of the member of staff. Has put us off ever returning.
Always had great food here, but today the service in restaurant was disgraceful, totally empty no staff there when we arrived so sat at corner table, when staff came in, wanted us to move to table with 2 seats, wasnt suited when we wouldn't, snatched spare cutlery off table, so we left!!!! Wont be going back to team valley.
Nice food if a little expensive but sadly they are now unable to wrap anything up if it is in a box??? This resulted in it being cold when I returned to work and a mess in the car. The daftest thing I have ever heard. Well I wont be back so keep your paper as there are other places to eat
Lovely fish and chips. Friendly serviceDietary restrictions: Gluten free menuParking: Easy
Lovely service from the moment we walked through the door. The cafe is inviting & warm & decor is modern. The toilets were impeccable. The waiter was friendly & chatty but not overbearing. The food was absolutely delicious. Highly recommend this place.