Rachael served me and my close friend today, she was outstanding and should definitely be recognised for her patience and compassion as well as being really friendly and
Kate Templeton
Lovely place, we don’t come here often but when we do we always have a great time. Our server from today was Rachael and she was a total delight. Thank you for a great meal and was lovely to meet
Les Grant
Went to the teesside park resturant when it first opened years ago and was'nt impressed, but after visiting the metro center TGI in the new year I was hooked!! Glazed chicken strips with sweet chillie dip and fries excellent!! Staff were so polite and attentive and the venue was good too ( the grandson spotted the xmas elf was still there)!!
Grace Robinson
Lovely day, served by Kerry N she was really nice and friendly. Refilled my girlfriends drink without asking which is really nice of her. Would come again.
Stephen Sanderson
Always a pleasure coming here. Menu has changed quite a bit in a good way to accommodate vegetarians and vegans.Kid-friendliness: Menu is great for kids
Angie Sapherson
Firstly, my favourite restaurant is TGI Fridays. I nearly always have the nachos and cajun fajita chicken. Never normally have an issue but today there was an issue as there were bones in a few pieces of the chicken as I was getting towards the end of my chicken. I just put these on the side of the sizzler dish just to let them know at the end. When the waitress came to clear our plates, I pointed out that there were bones in the chicken,not to cause an issue but to highlight this so other dishes can be checked. The waitress took my plate to the manager, David. After a few minutes he came over in the most rude and intimidating manner with no apologises claiming there was no bone, it was seasoning. I did explain I knew this was bone and was only raising this so they were aware of this for other people. He continued to say this was seasoning rather than offer any apologises. My husband and mother in law called him out on his approach and he apologised at this point about his approach rather than the chicken. I'm not happy with the poor people skills and ability to deal with a customer in an appropriate manner that was raising awareness that they had bones in the chicken. Not sure I would visit again after this. Just to warn, it's overpriced, our waitress was lovely but the manager made this a bad experience. I wouldn't recommend. We were looking forward to having dessert but left after this.
Babygirl060809
Firstly, my favourite restaurant is TGI Fridays. I nearly always have the nachos and cajun fajita chicken. Never normally have an issue but today there was an issue as there were bones in a few pieces of the chicken as I was getting towards the end of my chicken. I just put these on the side of the sizzler dish just to let them know at the end. When the waitress came to clear our plates, I pointed out that there were bones in the chicken,not to cause an issue but to highlight this so other dishes can be checked. The waitress took my plate to the manager, David. After a few minutes he came over in the most rude and intimidating manner with no apologises claiming there was no bone, it was seasoning. I did explain I knew this was bone and was only raising this so they were aware of this for other people. He continued to say this was seasoning rather than offer any apologises. My husband and mother in law called him out on his approach and he apologised at this point about his approach rather than the chicken. I'm not happy with the poor people skills and ability to deal with a customer in an appropriate manner that was raising awareness that they had bones in the chicken. Not sure I would visit again after this. Just to warn, it's overpriced, our waitress was lovely but the manager made this a bad experience. I wouldn't recommend. We were looking forward to having dessert but left after this.
Archie Castle
Me and my bros had an Impeccable meal at the Gateshead branch. Rachael our server made the experience all the more enjoyable! Only thing that knocked it to 4 stars- MORE SAUCE?
Faye Kirtley
Had Jolene as my server amazing woman thank you very
735hep
Service good food ok. Visiting family over Xmas period popped into Metro Centre and stopped in here for lunch. Service was good,friendly staff,food wasn't great to be honest,I've been to a few TGI,'s I didn't really rate the food here tbh.
There's a particular staff member who works here who was really helpful and down to earth. Very pleasant and understanding. I wish I could remember her name but unfortunately I can't. Service was quick, food was good portions and quality was the usual you'd expect. Definitely pricier these days.
Janice P
Need to give a “shout out” to Jo at TGI Metro Centre this young man went above and beyond to make this special “making memories” re-visit wonderful for us - we will always remember your kindness/empathy you personally made during our lunch Thank you Jo Food was wonderful and we will certainly come back to see you and try that wonderful whisky chicken - again thank you Mr & Mrs P.
Rachael S
We decided to try here for a midweek christmas treat. As a wheelchair user, it's nice to get in somewhere and be accommodated without too much hassle as well. Thank you! We had a lovely welcoming staff member(sorry, can't remember her name!)to greet us, quick to order us drinks, and even ask if we had any allergies. Although i would say the food is pricey, it's good quality and delicious, so it's worth it as a treat. Additionally, all the waiters/waitresses were top class with great communication skills and more so friendly than other places I have been to. Definitely service with a smile, which really makes it a better experience, in my opinion? We would definitely come back again!
Jim Cameron
Absolutely awesome, attended a friend's kids party and the staff couldn't be more friendly and accommodating! Even with the restaurant being busy the staff were all over it ??????? Food was nice as usual, I'd maybe say the sesame seed chicken with Jack Daniel's glaze wasn't as crispy as usual but still yummy!! My wife got the chicken sizzler which looked unreal! Free refills on coke etc, I'm super cheap so this is she's a win!!? Will definitely be back!
Chris
Went here with my sister. I had a fantastic time excellent food great prices and happy to help staff . I recommend this place to all.
Rachael served me and my close friend today, she was outstanding and should definitely be recognised for her patience and compassion as well as being really friendly and
Lovely place, we don’t come here often but when we do we always have a great time. Our server from today was Rachael and she was a total delight. Thank you for a great meal and was lovely to meet
Went to the teesside park resturant when it first opened years ago and was'nt impressed, but after visiting the metro center TGI in the new year I was hooked!! Glazed chicken strips with sweet chillie dip and fries excellent!! Staff were so polite and attentive and the venue was good too ( the grandson spotted the xmas elf was still there)!!
Lovely day, served by Kerry N she was really nice and friendly. Refilled my girlfriends drink without asking which is really nice of her. Would come again.
Always a pleasure coming here. Menu has changed quite a bit in a good way to accommodate vegetarians and vegans.Kid-friendliness: Menu is great for kids
Firstly, my favourite restaurant is TGI Fridays. I nearly always have the nachos and cajun fajita chicken. Never normally have an issue but today there was an issue as there were bones in a few pieces of the chicken as I was getting towards the end of my chicken. I just put these on the side of the sizzler dish just to let them know at the end. When the waitress came to clear our plates, I pointed out that there were bones in the chicken,not to cause an issue but to highlight this so other dishes can be checked. The waitress took my plate to the manager, David. After a few minutes he came over in the most rude and intimidating manner with no apologises claiming there was no bone, it was seasoning. I did explain I knew this was bone and was only raising this so they were aware of this for other people. He continued to say this was seasoning rather than offer any apologises. My husband and mother in law called him out on his approach and he apologised at this point about his approach rather than the chicken. I'm not happy with the poor people skills and ability to deal with a customer in an appropriate manner that was raising awareness that they had bones in the chicken. Not sure I would visit again after this. Just to warn, it's overpriced, our waitress was lovely but the manager made this a bad experience. I wouldn't recommend. We were looking forward to having dessert but left after this.
Firstly, my favourite restaurant is TGI Fridays. I nearly always have the nachos and cajun fajita chicken. Never normally have an issue but today there was an issue as there were bones in a few pieces of the chicken as I was getting towards the end of my chicken. I just put these on the side of the sizzler dish just to let them know at the end. When the waitress came to clear our plates, I pointed out that there were bones in the chicken,not to cause an issue but to highlight this so other dishes can be checked. The waitress took my plate to the manager, David. After a few minutes he came over in the most rude and intimidating manner with no apologises claiming there was no bone, it was seasoning. I did explain I knew this was bone and was only raising this so they were aware of this for other people. He continued to say this was seasoning rather than offer any apologises. My husband and mother in law called him out on his approach and he apologised at this point about his approach rather than the chicken. I'm not happy with the poor people skills and ability to deal with a customer in an appropriate manner that was raising awareness that they had bones in the chicken. Not sure I would visit again after this. Just to warn, it's overpriced, our waitress was lovely but the manager made this a bad experience. I wouldn't recommend. We were looking forward to having dessert but left after this.
Me and my bros had an Impeccable meal at the Gateshead branch. Rachael our server made the experience all the more enjoyable! Only thing that knocked it to 4 stars- MORE SAUCE?
Had Jolene as my server amazing woman thank you very
Service good food ok. Visiting family over Xmas period popped into Metro Centre and stopped in here for lunch. Service was good,friendly staff,food wasn't great to be honest,I've been to a few TGI,'s I didn't really rate the food here tbh.
Restaurantji Recommends
There's a particular staff member who works here who was really helpful and down to earth. Very pleasant and understanding. I wish I could remember her name but unfortunately I can't. Service was quick, food was good portions and quality was the usual you'd expect. Definitely pricier these days.
Need to give a “shout out” to Jo at TGI Metro Centre this young man went above and beyond to make this special “making memories” re-visit wonderful for us - we will always remember your kindness/empathy you personally made during our lunch Thank you Jo Food was wonderful and we will certainly come back to see you and try that wonderful whisky chicken - again thank you Mr & Mrs P.
We decided to try here for a midweek christmas treat. As a wheelchair user, it's nice to get in somewhere and be accommodated without too much hassle as well. Thank you! We had a lovely welcoming staff member(sorry, can't remember her name!)to greet us, quick to order us drinks, and even ask if we had any allergies. Although i would say the food is pricey, it's good quality and delicious, so it's worth it as a treat. Additionally, all the waiters/waitresses were top class with great communication skills and more so friendly than other places I have been to. Definitely service with a smile, which really makes it a better experience, in my opinion? We would definitely come back again!
Absolutely awesome, attended a friend's kids party and the staff couldn't be more friendly and accommodating! Even with the restaurant being busy the staff were all over it ??????? Food was nice as usual, I'd maybe say the sesame seed chicken with Jack Daniel's glaze wasn't as crispy as usual but still yummy!! My wife got the chicken sizzler which looked unreal! Free refills on coke etc, I'm super cheap so this is she's a win!!? Will definitely be back!
Went here with my sister. I had a fantastic time excellent food great prices and happy to help staff . I recommend this place to all.