Big Lukes

St. Michaels Wy., Metrocentre, Gateshead
0191 340 3301

Recent Reviews

Meghann

I went for food alone today and whilst waiting for a table I had a lovely chat at the front of house with the manager. I believe she is called nikita. I told her I was a little a anxious about eating alone and she was very accommodating in giving me a table at the back instead of right at the very front where the metrocentre traffic passes by. She didn't once show any sign of inconvenience when I declined the seat at the front. It was nice to be given options.Food was wonderful as always, burgers are to die for!! And some of the best I've ever had. Their chilli is also amazing. Staff were friendly as always and promptly collected my plates.Vegetarian options: There are options of corn on the cob, or a vegetable stir fry that may be suitable for vegetarians.Kid-friendliness: It's a very family friendly place.Wheelchair accessibility: Plenty of seating options and staff are always accommodating.

Andy

Went here yesterday and have since been vomiting all night alongside my family who also went. Do not eat here.

Jessica Thompson

Food was absolutely rancid, noodles and rice were not cooked and very hard. Tables were not clear and staff just standing round chatting. Won't be back!

DARRIN WELSH

We took the grandkid there tonite aged 6 month old, in the time we where there my wife had to take him to get his nappy changed and , this is what she found, the changing mat on a wet dirty floor, how can anyone expect you to change a kids nappy in there , wonder if they would lay on the floor, just for 3 mins,

Billy Beck

Really nice place and not too badly priced for where it is in the metro

william quinn

It was like council estate buffet... less world more croxteth town buffet. Gravy was like piss water, chicken nuggets and curry out of a tin. Maximise profits over quality. If you like nuggets and rustlers go here.Staff where nice though. Owner needs to get a grip on that quality.

Phil Burek

One place I didn’t enjoy eating at. Only had one plate of food, which for me is nothing. Hardly any taste to Walmart I did have. That’s all I’m going to say.

siman011

You don’t go to Big Luke’s with high expectations. Metro Centre was heaving at Christmas and there was no queue. Now I know why. I can honestly say this is the WORST food I’ve experienced in many years. The food honestly ranges from very poor to inedible. The selection is very basic too and none of it comes close to nice. You’d get better food, better value and less disappointment from waiting the 15 mins in a queue at any fast food place. The staff were ok. All young kids who clearly don’t want to be here but were fine and polite. It’s the food that is god awful and £15.99 is genuinely a farce.

Kyle Dent

I came here yesterday with my gf brother and sister the food has all made us I’ll my gf food hair in her pizza the service was horrendous when I spoke the manager she said we can give you a voucher so you can come for free next time but why would I want that when there food was not cooked correctly the service was horrible this place I would avoid as not worth the £16 you pay

Denise I'Anson

The hot food was only just warm and the dessert cake was very dryWheelchair accessibility: Was ok but told where to sit so I wasn't blocking aisle

leigh Leigh

Avoid this place completelyFood poisoning to its highestMy partner is really not

leah brown

Not even going to lie the main food was absolutely disgusting snd covered in oil, the chicken in gravy literally tasted like bland much - honestly dave your money and go somewhere else for better value as this was £15.99 and it was

Megan Scott

Great food, such a good variety with some options you don't normally get at buffets, such as cheeseburgers.Parking: The MetroCentre has really good parking. A decent sized outdoor car park and a multi-storey car park are right outside Big Lukes. A bonus is the parking is free

ObbiePoppy

Food wasn’t overly warm. We were sat for 2 hours and the same sausages had sat there the whole time. In 12 hours since leaving (hadn’t eaten anything else since) I then got horrible stomach cramps and sickness. Avoid.

tomey71

The quality of food in this place is absolutely diabolical. I’ve never been to a world buffet before but I’ll certainly be avoiding them in the future.Staff were spot on and where quick to clean the tables.

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