Great experience for me and my family.Good food and the staff were very helpful .The venue was very clean and had a great atmosphere.
Rebecca Coles
Awful experience. Cancelled with no notice when we arrived. Staff rude and unhelpful.To get a refund you have to email someone, fill in an online form and then wait 14 days for someone to decide if you are eligible for them to give you your money back! Avoid!
Beatriz Escobar
Excellent hamburger ?
MSB
Worst people in Newcastle work there
kris coates
Bowling was awful!! It looks run down and the staff are not capable of a smile or say hi. The pins are attached to wires unlike the professional places and they're spread out so difficult to get a strike!
Chris Barrett
Please can you encourage the staff to smile and engage with customers, everything appeared very hard work.
Google user
Please can you encourage the staff to smile and engage with customers, everything appeared very hard work.
Michael Mcnally
Long wait for bowling as 50% alleys was broken online booking not working and phone line just to answer phone .also disabled toilet out of order which has no warning that this is the case been an wheelchair user unable to use the other toilets as they was steps poorly designed lay out for wheelchair users would not recommend
Stephen Gibson
Absolutely packed and only 1 toilet for everyone.
Riot Devil
Mid food, mid drinks, mid experience over all.Two lanes broke and you can only pay your food by card. Not worth the 40£ for four people. Staff are really nice and helpful though.
The toilet inside is not working for few months! Fix it please as fast as possible.Also no selling healthy food.
Jasmine
Took my four year old cousin to the soft play - a little over £5 for an hour. It was a little pricey, but it felt relatively worth it. There are sections for younger children and older children, as well as a small footie court. My cousin was incredibly entertained, but I feel as though parents should be encouraged to watch their children. My cousin and other little girls were punched by older children repeatedly and the perpetrator’s parents did NOT even move a muscle!
Jenny
First time there. Great value for money with some discounts etc. Staff was friendly. Games went smoothly.
Keith Southward
I booked a session for my toddler for soft play but unfortunately was not able to attend. I navigated the BETTER app and read that there was the flexibility to manage my booking and cancel. After finding the app worse than useless to do this (it continuously loaded to nowhere) I waited 30 minutes to speak to an advisor. I was obviously delighted to be told that the refunds are not applicable to soft play bookings. for reasons I was not able to ascertain from the advisor. DELETED THE APP AND VERY DISAPPOINTED
tony dixon
Exelant 10 out ove 10 everyone is very helpful great gym and staff
Great experience for me and my family.Good food and the staff were very helpful .The venue was very clean and had a great atmosphere.
Awful experience. Cancelled with no notice when we arrived. Staff rude and unhelpful.To get a refund you have to email someone, fill in an online form and then wait 14 days for someone to decide if you are eligible for them to give you your money back! Avoid!
Excellent hamburger ?
Worst people in Newcastle work there
Bowling was awful!! It looks run down and the staff are not capable of a smile or say hi. The pins are attached to wires unlike the professional places and they're spread out so difficult to get a strike!
Please can you encourage the staff to smile and engage with customers, everything appeared very hard work.
Please can you encourage the staff to smile and engage with customers, everything appeared very hard work.
Long wait for bowling as 50% alleys was broken online booking not working and phone line just to answer phone .also disabled toilet out of order which has no warning that this is the case been an wheelchair user unable to use the other toilets as they was steps poorly designed lay out for wheelchair users would not recommend
Absolutely packed and only 1 toilet for everyone.
Mid food, mid drinks, mid experience over all.Two lanes broke and you can only pay your food by card. Not worth the 40£ for four people. Staff are really nice and helpful though.
Restaurantji Recommends
The toilet inside is not working for few months! Fix it please as fast as possible.Also no selling healthy food.
Took my four year old cousin to the soft play - a little over £5 for an hour. It was a little pricey, but it felt relatively worth it. There are sections for younger children and older children, as well as a small footie court. My cousin was incredibly entertained, but I feel as though parents should be encouraged to watch their children. My cousin and other little girls were punched by older children repeatedly and the perpetrator’s parents did NOT even move a muscle!
First time there. Great value for money with some discounts etc. Staff was friendly. Games went smoothly.
I booked a session for my toddler for soft play but unfortunately was not able to attend. I navigated the BETTER app and read that there was the flexibility to manage my booking and cancel. After finding the app worse than useless to do this (it continuously loaded to nowhere) I waited 30 minutes to speak to an advisor. I was obviously delighted to be told that the refunds are not applicable to soft play bookings. for reasons I was not able to ascertain from the advisor. DELETED THE APP AND VERY DISAPPOINTED
Exelant 10 out ove 10 everyone is very helpful great gym and staff