Starbucks Coffee

39 St George's Terrace, West Jesmond, Newcastle upon Tyne
0191 323 2221

Recent Reviews

jessj643

We bought a coffee and a cake and sat on a double table as a pair - after being sat for 20 mins and not finished out drinks we were told to leave because other customers wanted to sit down but we hadnt even finished. Really rude and poor customer service

A human

This place will cause you diabetes. Disgusting

Jo Smyth

I called in to visit over the weekend and I was greeted by a lovely smiling face. The individual who served me, I think his name was Josh, was so friendly, telling me all about the new menu and merchandise you can get for the autumn season! He was an absolute delight to be served by and just a genuinely nice person who radiated such positive and warm energy. I was excited anyway to have my first PSL of the season (which was also amazing) but my customer service experience was second to none!

Tilly Mathieson

Always a lovely experience and lovely staff, young gentleman who served was more than happy to make adjistemnets to

Julie B

Quick coffee stop. Reasonable coffee, however the place is a little run down. Staff not as friendly as most Starbucks.

Kate W

Came to just pick up a coffee, and whilst it was very fast service and the staff were nice enough, I couldn’t help but notice just how dirty both the coffee bean holders were. I’m not one to usually mind a bit of mess, but these looked like they hadn’t been cleaned, maybe ever. It made me really regret ordering a coffee and concerned about the levels of cleanliness for the areas that aren’t visible for customers. Unfortunately I will not be coming back.

Mrs H

SHOCKING, APPALLING!!!!!!!!! Came for a simple iced latte and was left disgusted to say the least. The cleanliness levels are non existent, staff are rude. The coffee beans are on display, stored in rusty looking containers, they need a clean! How the hygiene rating is above one is beyond me! Will NOT be coming back. The one in town is much nicer, with much friendlier staff. Can also spell my name correctly.

Tom Watson

A very nice cafe with plenty of seating. Ordered a mocha coffee and a 4 cheese toastie. Lots of food and drink options available. Polite, friendly staff and a quick service. The toastie was wonderful and the mocha perked me up as I'd been feeling under the weather.

Q6612SNpaulm

Totally underwhelmed. Shabby, run down, indifferent service. Bitter coffee. Messy counter Costa, here I come

Bronwyn Ellis-Richards

Very small Starbucks, luck to get a seat to work at. Friendly staff and standard Starbucks quality that you’d expect.

Bibmeister

Typical starbucks. Can't fault it but nothing special.

Sam Rich

Every single time I come to this Starbucks they mess up my order. The service is appalling.

761rupertf

Had coffee and a chia bats. Next to me a large dog was allowed to sit on chairs customers use- dirty arse rubbed on chair and filthy feet on chairs!! Really !!! Aweful

Libby

Don't really get the warm, friendly feeling in here that one expects in a coffee shop.

Aditya Gupta

Slow and Lazy staff, Staff preferred cleaning and chatting over preparing drink

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