This place is great and I have been coming in quite often for nearly 10 years. Yaki udon is my fave. Food tastes good and is served quickly. I will say though experience today was not great. For first time ever asked for gluten free menu because my bf thinks he may be intolerant. We did say it was only a preference and traces of gluten are fine and there's no need to clean pans especially for us etc. There was a bit of confusion when ordering and manager who served us came across as quite rude and short tempered and a bit hostile. Was made to feel like we are awkward arses and a bit of an inconvenience. This interaction did spoil the vibe of our meal fair bit unfortunately. This place offers Eldon square discount for staff which is great but to be honest didn't really want to ask for this at the end due to the awkward interaction earlier.
Northern man
Reliably good food, short wait of 15 mins on a busy shopping day but worth it. Very friendly staff.Will return.Kid-friendliness: Can be busy but kids get crayons and a colouring sheet to keep them busy.
Zoya Ahmed
I am not a Wagamama fan. Went there to try the new addition Roti dish. Roti was not flaky (like the advert) and the curry was bad. Hot pot was nice. Great service and atmosphere, but unfortunately below average food.
HABZ RAHMAN
The setting is kinda knew to me haven't seen that type of setting it's really big inside but disappointed with the food the special that a had wasn't propationed properly somthings where really chewy but the flavours where good its cozy and nice comfy they serve alcohol it's
Amarachi Amaechi
The food is so fresh and
Megan E
My first time at Wagamama’s was amazing. Thanks to our server Kate! She was very warm and helpful making sure that we had everything. I would definitely come back again because the beef ramen was superb and full of flavours!. ( although I was a bit upset there was no green tea to try, the good out ways the bad )
AndreaV814
To be fair we didn't get to sample the food or anything else on offer. Upon entry we were stuck on the stairs behind a couple. A male employee impatiently asked me "What's going on here?" to which I replied that we were hoping to be seated. Without any politeness or hospitality he promptly told us we'd have to wait outside. As it was a cold December afternoon, waiting outside was not going to happen so we did not, and will not, return.
Robert Holland
My first time at Wagamama's and it certainly won't be my last. I ordered the hoisin pulled duck buns as a starter and the chicken + prawn yaki soba for a main with a pint of asahi to wash it down with. Over all great experience the staff were very helpful and friendly also.
Charlie Page
Food was so nice and fresh and staff where lovely too a real treat for anyone to visit ?
Ashleigh Alexander
Stunning food, came out quickly and delicious. Just what was needed!
Went with boyfriend for food, was bland and tasteless, had to add heaps of chilli oil to the ramen to actually taste anything. Food arrived before drinks approximately 10mins before. Both of our drinks were bottled… No one check back to see how the food was. However, there was staff everywhere. We finished our drinks was sat there for ages trying to get servers attention to get another drink. He goes to every other tables around us, despite trying to get theirs attention multiple times. Then when we did eventually order our drinks, we waited another 15mins for them at which we were told they were not out through. During this time multiple server were coming up to us asking if we want the bill… we were still waiting on the drinks. (Can waiter not communicate with one another?!) Waited almost half and hour for two drinks. One of which they didn’t have. When we went to pay the bill, we were surprised to see that they had added desserts onto our bill, which we neither asked for nor received and had to escalate this to a manger.
Alice R
Firstly, it took a long time to get served initially. I have dietary requirements which meant we had to wait for a manager so took even longer. I could not believe how rude the manager was because of my dietary requirements. literally said so aggressively ‘what do you want’. My friend saw him making faces at my responses, we both work in hospitality so understand when it’s busy and you’re rushed off your feet but seriously? Every time I’d try to get a servers attention I’d get ignored, asked for a desert menu that never came. And to top it off we were sat behind a ‘celebrity’ who got treated amazingly by the manager. I know you guys were understaffed so I feel bad as Emily our main server was lovely.
Mortimer Hyde
First time at this chain, lovely staff and great food. They did warn that the meals would be ready at different times, I was waiting for mine while my partner had finished theirs, which is not a huge deal but not ideal as well so there you go.
Gene Hunt
Good food. Staff a bit abrupt. Simply asked if both plates I'd ordered were coming out together and was curtly told 'they'll come out as and when they're ready'
Richard Thomas
Great food, not keen on the "it'll all arrive at random times", but otherwise had a pleasant meal with friends. Green tea is free!
This place is great and I have been coming in quite often for nearly 10 years. Yaki udon is my fave. Food tastes good and is served quickly. I will say though experience today was not great. For first time ever asked for gluten free menu because my bf thinks he may be intolerant. We did say it was only a preference and traces of gluten are fine and there's no need to clean pans especially for us etc. There was a bit of confusion when ordering and manager who served us came across as quite rude and short tempered and a bit hostile. Was made to feel like we are awkward arses and a bit of an inconvenience. This interaction did spoil the vibe of our meal fair bit unfortunately. This place offers Eldon square discount for staff which is great but to be honest didn't really want to ask for this at the end due to the awkward interaction earlier.
Reliably good food, short wait of 15 mins on a busy shopping day but worth it. Very friendly staff.Will return.Kid-friendliness: Can be busy but kids get crayons and a colouring sheet to keep them busy.
I am not a Wagamama fan. Went there to try the new addition Roti dish. Roti was not flaky (like the advert) and the curry was bad. Hot pot was nice. Great service and atmosphere, but unfortunately below average food.
The setting is kinda knew to me haven't seen that type of setting it's really big inside but disappointed with the food the special that a had wasn't propationed properly somthings where really chewy but the flavours where good its cozy and nice comfy they serve alcohol it's
The food is so fresh and
My first time at Wagamama’s was amazing. Thanks to our server Kate! She was very warm and helpful making sure that we had everything. I would definitely come back again because the beef ramen was superb and full of flavours!. ( although I was a bit upset there was no green tea to try, the good out ways the bad )
To be fair we didn't get to sample the food or anything else on offer. Upon entry we were stuck on the stairs behind a couple. A male employee impatiently asked me "What's going on here?" to which I replied that we were hoping to be seated. Without any politeness or hospitality he promptly told us we'd have to wait outside. As it was a cold December afternoon, waiting outside was not going to happen so we did not, and will not, return.
My first time at Wagamama's and it certainly won't be my last. I ordered the hoisin pulled duck buns as a starter and the chicken + prawn yaki soba for a main with a pint of asahi to wash it down with. Over all great experience the staff were very helpful and friendly also.
Food was so nice and fresh and staff where lovely too a real treat for anyone to visit ?
Stunning food, came out quickly and delicious. Just what was needed!
Restaurantji Recommends
Went with boyfriend for food, was bland and tasteless, had to add heaps of chilli oil to the ramen to actually taste anything. Food arrived before drinks approximately 10mins before. Both of our drinks were bottled… No one check back to see how the food was. However, there was staff everywhere. We finished our drinks was sat there for ages trying to get servers attention to get another drink. He goes to every other tables around us, despite trying to get theirs attention multiple times. Then when we did eventually order our drinks, we waited another 15mins for them at which we were told they were not out through. During this time multiple server were coming up to us asking if we want the bill… we were still waiting on the drinks. (Can waiter not communicate with one another?!) Waited almost half and hour for two drinks. One of which they didn’t have. When we went to pay the bill, we were surprised to see that they had added desserts onto our bill, which we neither asked for nor received and had to escalate this to a manger.
Firstly, it took a long time to get served initially. I have dietary requirements which meant we had to wait for a manager so took even longer. I could not believe how rude the manager was because of my dietary requirements. literally said so aggressively ‘what do you want’. My friend saw him making faces at my responses, we both work in hospitality so understand when it’s busy and you’re rushed off your feet but seriously? Every time I’d try to get a servers attention I’d get ignored, asked for a desert menu that never came. And to top it off we were sat behind a ‘celebrity’ who got treated amazingly by the manager. I know you guys were understaffed so I feel bad as Emily our main server was lovely.
First time at this chain, lovely staff and great food. They did warn that the meals would be ready at different times, I was waiting for mine while my partner had finished theirs, which is not a huge deal but not ideal as well so there you go.
Good food. Staff a bit abrupt. Simply asked if both plates I'd ordered were coming out together and was curtly told 'they'll come out as and when they're ready'
Great food, not keen on the "it'll all arrive at random times", but otherwise had a pleasant meal with friends. Green tea is free!