KFC Sunderland - Thomsen Retail Park

Wessington Way Thomsen Retail Park, Sunderland
0191 548 7667

Recent Reviews

Bethany Johnson

Missing

ZG002

Be careful, the car park has a 1 hour time limit after that you will be issued a fine.

Gail Neal

Ordered uber eats delivery 12 piece boneless box and food missing. Called branch to have apology and could I come and collect missing order up. Whole point of paying delivery fees is that I can not get there. This has happened twice now. Will not be going back.

Olatunbosun sogo

Went there today and their service was poor. I was the only customer and i have to wait forever for my order while the lads doing delivery were getting their

Emily D

Absolutely shocking! Missed off pretty much a full meal it’s a joke! The food was cold, and took ages to get here!The driver also took the piss and was sat on the phone with him for 10 mins it’s a joke

Alan Potter

Worst KFC I've been too, always an issue of some sort, whether it's food missing or quality of food, looks like fillets burgers are cut down the middle to save for another meal youre are lucky if the fillets are 10mm thick, every other KFC I have ever visited is always a different level compared to this

keith nicklin

Downloaded app appeared to be more concerned with orders than me standing at counter.

seema hussain

Always poor service.Miserable staff behind counter and rude NOT HELPFUL!!!even chicken pieces get missing now and again FROM YOUR ORDER!! They Can't count!!I always try avoiding that place to eat..go to any other KFC and service food is excellent!Don't go to this one on Wessington way.Parking: Avoid that KFC Restaurant.

John Cameron

Lovely

Lynne Taberham

Everything was piping hot and was beautiful staff really nice would definitely go back xParking: Great location xKid-friendliness: Spacious warm and cosy

Mark Conway

Didn’t realise build a burger was an option on the menu I must have hit the button by mistake I got a box with parts in, the chips were

Jessica Rodgers

The touch screen order system was a real faff and didn't accept the discount code we had. The food was fine although there was massive variation on the spice level across different items ordered. Staff were friendly and the place seemed clean.

Aaron Michael Watson

How does this branch manage to get our orders wrong everytime? Literally every order is missing items.

Brooke Thompson

Around a £50 order, food took over an hour and a half to arrive. Upon arrival food was stone cold and our 2L drink was missing, therefor we have wasted money and we tried to ring to ask for it back and they refused to pick the phone up. Poor service and poor quality, waste of money and time.

Bama P.

I bought 14 piece chicken bargain bucket but was only given 6 pieces. I went back to complain and was given 14 drumsticks and chips covered in pepper without asking! Completely unacceptable and will not be going there again.

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