*Response to your reply*: I understand your reason and i apologise that the driver had to deliver in the rain but people make mistakes and if the driver answered his phone this would have been resolved better. I made 8 attempts to call the number back and i wasted no time to do this. You are a service that should expect your staff to treat their customers with better manners whatever mistakes were made. I did right by apologising to both yourself and the delivery driver but sometimes these things happen but to be spoken to in that way is not how customers should be treated especially when we are paying customers! Thank you.First review: Very disappointed in the delivery driver tonight. I made a little mistake on my address and received a phone call from who i believe was the delivery driver. Unfortunately my phone has problems with being able to answer calls so was unable to answer so I tried to call back. I rang the numer 8 times with no answer so I contacted foodhub who tried and they too couldn't get through. Eventually after 20mins the shop called me, I apologised for making a mistake and he was very polite on the phone. Within 5mins of the phone call, the delivery driver came back. He called me from his car (after not responding to my phone calls) and was very rude to me on the phone.He made me come out of my house in the rain to receive my order, he also rudely asked me why I hadn't answered my phone in which I responded that I called 8 times! He muttered some words when he got back in the car and I told him I will be leaving a stinking review.In the 8 years of living here I have always been treated with respect and have never had any problems with this particular kebab shop and I can honestly say that tonight was a first.
ichtiandras veliulis
Very tasty kebabs !!! Guys friendly and quick making !!!
Sebastian Cool
Very enjoyable. My first visit but will be back
Kim Evans
Had a delivery this evening a regular with family kebab house , the delivery was wrong , reordered again you can see it was thrown together no sauces as requested very disappointed with the meal , did ring them to say an wasn’t bothered so won’t be having again in future.
Leah Eaton
Goergous food absolutely brilliant staff and really helpful and kind
V W
Good food , good value
Elizabeth Fitzgerald
Had a munch box was delicious and coleslaw was lovely delivered on time too
Antony Jones
Was Best kebab in area ,but ordered tonight of Internet was told sauce was added to kebabs but were bone dry ,phoned got told sauce was added which I refuse to believe ,
CDavies
We usually order from here often but the fact the delivery driver can’t actually deliver it and I have to walk to get it anyway (when he’s just sat in the car btw) is beyond irritating now! I live down the road, I payed for delivery but have to go and collect it from the driver anyway? I’d rather walk to the shop and save the delivery fee if that’s the case! We won’t be ordering again as by the time I get the food the chips are cold, the drinks are warm and I’m annoyed by my “delivery”, also I don’t know what sauce that was but it was not garlic. Not impressed.
Davies
We usually order from here often but the fact the delivery driver can’t actually deliver it and I have to walk to get it anyway (when he’s just sat in the car btw) is beyond irritating now! I live down the road, I payed for delivery but have to go and collect it from the driver anyway? I’d rather walk to the shop and save the delivery fee if that’s the case! We won’t be ordering again as by the time I get the food the chips are cold, the drinks are warm and I’m annoyed by my “delivery”, also I don’t know what sauce that was but it was not garlic. Not impressed.
Nice food. But unable to navigate their online menu system. So I ordered a dominoes instead this time
Theresa Allchin
Had a delivery this evening and it was barely warm. A tip for the cook, cheesy chips is not a huge heap of cheese dumped on top of luke warm chips, the cheese should be melted. The only plus is the delivery was on time and the coleslaw was nice.
Helen Calow
Food always hot, fresh salad & no waiting time. Very clean premises & i can be fussy. Efficient friendly staff, smack on as always.
*Response to your reply*: I understand your reason and i apologise that the driver had to deliver in the rain but people make mistakes and if the driver answered his phone this would have been resolved better. I made 8 attempts to call the number back and i wasted no time to do this. You are a service that should expect your staff to treat their customers with better manners whatever mistakes were made. I did right by apologising to both yourself and the delivery driver but sometimes these things happen but to be spoken to in that way is not how customers should be treated especially when we are paying customers! Thank you.First review: Very disappointed in the delivery driver tonight. I made a little mistake on my address and received a phone call from who i believe was the delivery driver. Unfortunately my phone has problems with being able to answer calls so was unable to answer so I tried to call back. I rang the numer 8 times with no answer so I contacted foodhub who tried and they too couldn't get through. Eventually after 20mins the shop called me, I apologised for making a mistake and he was very polite on the phone. Within 5mins of the phone call, the delivery driver came back. He called me from his car (after not responding to my phone calls) and was very rude to me on the phone.He made me come out of my house in the rain to receive my order, he also rudely asked me why I hadn't answered my phone in which I responded that I called 8 times! He muttered some words when he got back in the car and I told him I will be leaving a stinking review.In the 8 years of living here I have always been treated with respect and have never had any problems with this particular kebab shop and I can honestly say that tonight was a first.
Very tasty kebabs !!! Guys friendly and quick making !!!
Very enjoyable. My first visit but will be back
Had a delivery this evening a regular with family kebab house , the delivery was wrong , reordered again you can see it was thrown together no sauces as requested very disappointed with the meal , did ring them to say an wasn’t bothered so won’t be having again in future.
Goergous food absolutely brilliant staff and really helpful and kind
Good food , good value
Had a munch box was delicious and coleslaw was lovely delivered on time too
Was Best kebab in area ,but ordered tonight of Internet was told sauce was added to kebabs but were bone dry ,phoned got told sauce was added which I refuse to believe ,
We usually order from here often but the fact the delivery driver can’t actually deliver it and I have to walk to get it anyway (when he’s just sat in the car btw) is beyond irritating now! I live down the road, I payed for delivery but have to go and collect it from the driver anyway? I’d rather walk to the shop and save the delivery fee if that’s the case! We won’t be ordering again as by the time I get the food the chips are cold, the drinks are warm and I’m annoyed by my “delivery”, also I don’t know what sauce that was but it was not garlic. Not impressed.
We usually order from here often but the fact the delivery driver can’t actually deliver it and I have to walk to get it anyway (when he’s just sat in the car btw) is beyond irritating now! I live down the road, I payed for delivery but have to go and collect it from the driver anyway? I’d rather walk to the shop and save the delivery fee if that’s the case! We won’t be ordering again as by the time I get the food the chips are cold, the drinks are warm and I’m annoyed by my “delivery”, also I don’t know what sauce that was but it was not garlic. Not impressed.
Restaurantji Recommends
Fab guys.. always happy and busy
absolutely shocking delivery
Nice food. But unable to navigate their online menu system. So I ordered a dominoes instead this time
Had a delivery this evening and it was barely warm. A tip for the cook, cheesy chips is not a huge heap of cheese dumped on top of luke warm chips, the cheese should be melted. The only plus is the delivery was on time and the coleslaw was nice.
Food always hot, fresh salad & no waiting time. Very clean premises & i can be fussy. Efficient friendly staff, smack on as always.