Had a lovely time in KFC blackwood the young man named LEWIS was so helpful and polite he is a credit to your company you need more staff like LEWIS thankyou very
Michael J Willis
I ordered a 10 piece bucket to go only to find when I got home that the fries were soggy and tasted like they had been cooked in dirty oil, they also had black bits on them, the chicken wasn't very nice either, won't be going back there again!.
Nickie Oconnor
Absolute useless. Ordered take away. Chicken breast missing and no sauce.
Lee Kendrick
Thus particular visit, literally everyone I dealt with was useless down the the manager.The order was wrong so I mentioned it. It was not rectified by the time the order came out. Mentioned it again and was told enjoy your food. Had to repeat it slowly and loudly to get the corn instead of gravy. Replaced then noticed they'd not done my drinks. Went back in and spoke to the manager and was just ignored whilst he poured the drinks.Usually they just substitute all sides for gravy, but thus really took the biscuit.
Emily Jones
Absolutely shocking!!Ordered from Uber eats- poor Uber driver rang to say they didn’t have our order, the attitude of the girl he spoke to was vile. He passed the phone across, she was not helpful at all. When we asked what the alternative option was she said with attitude “I don’t know- we don’t have anything here” and after asking what we was supposed to do as we paid she said she would cut some of the burgers instead and send those. The attitude was disgusting and so was the service.Staff clearly need some customer service training. And I’m sure as a chicken shop, you shouldn’t run out of chicken lol
Barrie Cox
Chicken was unbelievably salty to the point I binned it after one piece. No gravy in bag (12 piece boneless bucket) and bottle of Pepsi max was sticky. Poor effort from a national fast food outlet!
Neil Davies
Attended on a friday afternoon, food was very dry,portion very small given wrong drink.
Kacie Thomas
Food, absolutely amazing but when they forgot all my sauces on £40 worth of kfc and I rung them to try get them back bit couldn't find my order number or name I found the receipt rang them again and they hung up if i could give 0 stars I would!!!
Darren Slocombe
Food was nice but what stood out more than anything was a member of staff who was very polite and very helpful his name was Lewis he greeted us at the door and had a big smile on his face and was ready to help with
Gaynor Watkins
I would like to take this opportunity to thank Lewis at blackwood KFC for his wonderful work and personality. What a fab young man.Parking: Great
Foods great. Service could be better. Why o why is it always a fight to have the condiments. They should give them out with the food..and why is there never any bean salsa in the rice boxes?Kid-friendliness: YesWheelchair accessibility: Yes
George & Naomi Wilkinson
The young lady Annie was fairly rude when serving us at the till and we appeared to be forgotten about to which she did apologies for.However, the young man who was cleaning the seating areas was very pleasant. He greeted and smiled at both me and my partner when we came in and he checked on us while we were seated! Very lovely young man, I didn’t want his efforts to go unrecognised. I didn’t get his name but he was Brilliant. If it wasn’t for this young man, it would have been a very poor experience and we’d not be coming back to this branch again…
Andrew Lee
Tend to get things wrong if it's too complicated. Like if you ask for a piece of chicken instead of the wings that comes with the zinger burger box meal. You should have to check before you leave but here we are.
Wayne Hopkins
Check that your food is cooked before leaving. If it is cooked its been sat there ages and likely to be dry. Kfc not the cheapest fast food but this is not a good takeaway. Mediocre at best. One of the worst KFC have ever been to.
Hobo Fill
Ordered food from them at about 9, got told they had canceled the order and food wasn't coming second time this has happened now.Have pics of both orders and cancellations.
Had a lovely time in KFC blackwood the young man named LEWIS was so helpful and polite he is a credit to your company you need more staff like LEWIS thankyou very
I ordered a 10 piece bucket to go only to find when I got home that the fries were soggy and tasted like they had been cooked in dirty oil, they also had black bits on them, the chicken wasn't very nice either, won't be going back there again!.
Absolute useless. Ordered take away. Chicken breast missing and no sauce.
Thus particular visit, literally everyone I dealt with was useless down the the manager.The order was wrong so I mentioned it. It was not rectified by the time the order came out. Mentioned it again and was told enjoy your food. Had to repeat it slowly and loudly to get the corn instead of gravy. Replaced then noticed they'd not done my drinks. Went back in and spoke to the manager and was just ignored whilst he poured the drinks.Usually they just substitute all sides for gravy, but thus really took the biscuit.
Absolutely shocking!!Ordered from Uber eats- poor Uber driver rang to say they didn’t have our order, the attitude of the girl he spoke to was vile. He passed the phone across, she was not helpful at all. When we asked what the alternative option was she said with attitude “I don’t know- we don’t have anything here” and after asking what we was supposed to do as we paid she said she would cut some of the burgers instead and send those. The attitude was disgusting and so was the service.Staff clearly need some customer service training. And I’m sure as a chicken shop, you shouldn’t run out of chicken lol
Chicken was unbelievably salty to the point I binned it after one piece. No gravy in bag (12 piece boneless bucket) and bottle of Pepsi max was sticky. Poor effort from a national fast food outlet!
Attended on a friday afternoon, food was very dry,portion very small given wrong drink.
Food, absolutely amazing but when they forgot all my sauces on £40 worth of kfc and I rung them to try get them back bit couldn't find my order number or name I found the receipt rang them again and they hung up if i could give 0 stars I would!!!
Food was nice but what stood out more than anything was a member of staff who was very polite and very helpful his name was Lewis he greeted us at the door and had a big smile on his face and was ready to help with
I would like to take this opportunity to thank Lewis at blackwood KFC for his wonderful work and personality. What a fab young man.Parking: Great
Restaurantji Recommends
Foods great. Service could be better. Why o why is it always a fight to have the condiments. They should give them out with the food..and why is there never any bean salsa in the rice boxes?Kid-friendliness: YesWheelchair accessibility: Yes
The young lady Annie was fairly rude when serving us at the till and we appeared to be forgotten about to which she did apologies for.However, the young man who was cleaning the seating areas was very pleasant. He greeted and smiled at both me and my partner when we came in and he checked on us while we were seated! Very lovely young man, I didn’t want his efforts to go unrecognised. I didn’t get his name but he was Brilliant. If it wasn’t for this young man, it would have been a very poor experience and we’d not be coming back to this branch again…
Tend to get things wrong if it's too complicated. Like if you ask for a piece of chicken instead of the wings that comes with the zinger burger box meal. You should have to check before you leave but here we are.
Check that your food is cooked before leaving. If it is cooked its been sat there ages and likely to be dry. Kfc not the cheapest fast food but this is not a good takeaway. Mediocre at best. One of the worst KFC have ever been to.
Ordered food from them at about 9, got told they had canceled the order and food wasn't coming second time this has happened now.Have pics of both orders and cancellations.