Didnt even get my pizza. Service was so bad on the phone i gave up
mace jones
Food very underwhelming remember this place being a shambles the last time it was open before it shut down I’d reckon it’ll be shut down again soon enough hour and 45 minute wait time for food that’s colourful but blandBreaded Cauliflower soggy and too softPizza and pesto bread both Luke warm and dryWon’t order again save your time and money order elsewhere.
Emma CM
There was a mix up with our order on Tuesday, however today the new manager from the store rang me, sorted everything out and delivered out the pizza we ordered. Nothing was too much trouble at all and he was very kind!! we really appreciate what you did. Thank you!
Lawrie Day
Ordered pizza this evening for birthday treat with the kids and took 2 and half hours to arrive!! Rang 3 times did speak to a lovely young girl who was really apologetic however no offer of any money back or anything to compensate for 2 very hungry children waiting for food! Pizza was warmish when finally arrived....If u do order from here I would COLLECT!!
Shaun C
I'm not sure where to even start! Food was over an hour late, i called the store to be met with staff that should not be in any customer services role. They continued to tell me lie after lie and even made out that my food was on it's way and I had no rights to cancel. In my opinion I would look for new staff before you lose a lot of business in Blackwood.
Richard Battersby
I have to say that was the worst pizza I have ever had, hardly any toppings, at least 2 inches of crust and all the toppings in the middle, and I have to add very little of it, I would have expected that amount to be on a small pizza not a large. £33.97 for total crap! Never will they get another penny out of my family!!!!
Sean Brand
two orders recently first one was in excess of two hours after delivery time being changed several times lied on the phone saying it had left as we mutually went to end the call said it's just going in the oven. second after an hour of waiting cancelled the order. absolute joke for a fast food chain
Brendan Stone
Nice food parking a bit of a pain if you're going to collect and service is a bit slow.Vegetarian options: Some vegan options but doesn't look like it's cooked in separate places.Parking: Rarely you'll get the chance to park on the street and if you're out of luck, you can park down the hill in a parking lot for 40p an hour but it's a bit away from the takeaway.Wheelchair accessibility: No steps.
Jayne Davies
Lovely food pizza is cheaper and nicer than domino's
jhonpaul69
terrible place people are dull as door knobs there have no time or patience for there customers. and also laughing about it disgusting!!!!!! new staff needed if you ask me
Ordered online, took 2 hours to be delivered, when it finally arrived it was stone cold. Then when I rang up to ask for an actual hot pizza, I was greeted by someone with zero customer service skills and then she said it’d be another 1:30 hours, absolutely shocking. Wouldn’t give me a refund either.3:30 hours for a simple pizza…what a joke.
Glyn James
Delivered within half an hour of ordering and piping hot. Spot on
Gummy06
Thought I would try something different this time. Go from the usual Domino's and "give these a go". I went in to pick up my order at 6:45, I was 5-10 mins late to allow any sort of delays. (Wanted to have the pizza ready so we could eat before we went to Cinema across the road). Arrived there, and the pizza wasn't even ready. First, she looked a bit panic'd and I thought, o great. Here we go, any ways, she finally "found" my order (even though i could see it on the board myself), and the pizza wasn't even ready. She just said, we will make it now...... That's when i decided to just cancel the order there, and have a refund. Still waiting on the refund. So i just "hope" i don't have to chase this from the store. Would i go back? Nah, ill give it a miss. Stay with the reliable Domino's
Katie Skinner
Will never order from here again, the way a colleague just spoke to my husband is absolutely disgusting, I have never heard anything like it. Ended with us not receiving our order and money has left our account. Have made a complaint
Zak Gunter
Disappointed and angry with my pizza and Chicken bites, the only thing that was nice was the Pepsi Max Cherry.
Didnt even get my pizza. Service was so bad on the phone i gave up
Food very underwhelming remember this place being a shambles the last time it was open before it shut down I’d reckon it’ll be shut down again soon enough hour and 45 minute wait time for food that’s colourful but blandBreaded Cauliflower soggy and too softPizza and pesto bread both Luke warm and dryWon’t order again save your time and money order elsewhere.
There was a mix up with our order on Tuesday, however today the new manager from the store rang me, sorted everything out and delivered out the pizza we ordered. Nothing was too much trouble at all and he was very kind!! we really appreciate what you did. Thank you!
Ordered pizza this evening for birthday treat with the kids and took 2 and half hours to arrive!! Rang 3 times did speak to a lovely young girl who was really apologetic however no offer of any money back or anything to compensate for 2 very hungry children waiting for food! Pizza was warmish when finally arrived....If u do order from here I would COLLECT!!
I'm not sure where to even start! Food was over an hour late, i called the store to be met with staff that should not be in any customer services role. They continued to tell me lie after lie and even made out that my food was on it's way and I had no rights to cancel. In my opinion I would look for new staff before you lose a lot of business in Blackwood.
I have to say that was the worst pizza I have ever had, hardly any toppings, at least 2 inches of crust and all the toppings in the middle, and I have to add very little of it, I would have expected that amount to be on a small pizza not a large. £33.97 for total crap! Never will they get another penny out of my family!!!!
two orders recently first one was in excess of two hours after delivery time being changed several times lied on the phone saying it had left as we mutually went to end the call said it's just going in the oven. second after an hour of waiting cancelled the order. absolute joke for a fast food chain
Nice food parking a bit of a pain if you're going to collect and service is a bit slow.Vegetarian options: Some vegan options but doesn't look like it's cooked in separate places.Parking: Rarely you'll get the chance to park on the street and if you're out of luck, you can park down the hill in a parking lot for 40p an hour but it's a bit away from the takeaway.Wheelchair accessibility: No steps.
Lovely food pizza is cheaper and nicer than domino's
terrible place people are dull as door knobs there have no time or patience for there customers. and also laughing about it disgusting!!!!!! new staff needed if you ask me
Restaurantji Recommends
Ordered online, took 2 hours to be delivered, when it finally arrived it was stone cold. Then when I rang up to ask for an actual hot pizza, I was greeted by someone with zero customer service skills and then she said it’d be another 1:30 hours, absolutely shocking. Wouldn’t give me a refund either.3:30 hours for a simple pizza…what a joke.
Delivered within half an hour of ordering and piping hot. Spot on
Thought I would try something different this time. Go from the usual Domino's and "give these a go". I went in to pick up my order at 6:45, I was 5-10 mins late to allow any sort of delays. (Wanted to have the pizza ready so we could eat before we went to Cinema across the road). Arrived there, and the pizza wasn't even ready. First, she looked a bit panic'd and I thought, o great. Here we go, any ways, she finally "found" my order (even though i could see it on the board myself), and the pizza wasn't even ready. She just said, we will make it now...... That's when i decided to just cancel the order there, and have a refund. Still waiting on the refund. So i just "hope" i don't have to chase this from the store. Would i go back? Nah, ill give it a miss. Stay with the reliable Domino's
Will never order from here again, the way a colleague just spoke to my husband is absolutely disgusting, I have never heard anything like it. Ended with us not receiving our order and money has left our account. Have made a complaint
Disappointed and angry with my pizza and Chicken bites, the only thing that was nice was the Pepsi Max Cherry.