Visited with Ilfracombe male voice choir. They gladly catered for us. Food was fantastic and a great price. Staff were very helpful and nothing too much trouble. I have a visual impairment and the staff helped me to get around.We will be back again soon.We enjoyed singing a few songs for staff and customers.
Janine Daniel
Excellent venue for a private party, owners went above and beyond to make the event. Lovely friendly staff and food
John Thompson
Great home made food & super friendly
David Hayes
2 hours waiting for food.
Ryan Brenson
It's so relaxed and the food smelt lovely can't wait to have a meal
Rhys “Rhys”
Goujons were ok but three for £6.95?Cheaper in borough market!
michael matthews
What a beautiful place service second to none very polite staff frequently passed and asked us every if everything was satisfactory recommend the place big
Expedition761668
My wife and I decided to have Christmas dinner out, for the first time. From this experience it will be our last. At £65 a head we expected something exception, how wrong could we be. We arrived on time, we then found out that we were not in the restaurant area we were in the snug, on a shared bench with two tables. Fortunately we are affable people and were able to converse with the couple sat on the bench next to us. We were also by the corridor that led to the gents toilet. Not conducive for a relaxed meal. The starter arrived, not the best start. The garnish dropped and was limp. We then waited for the main course. We waited and waited and waited. After 40 minutes the landlord apologised and offered a free drink for the delay. Again we waited and waited. Eventually after about an hour of waiting the meal arrived. The sprouts were rock hard, the roast potatoes were not cooked through and the veg looked like it was frozen not fresh. What a let down. Then we waited for desert. My wife and I ordered Christmas pudding with ice cream. We got Christmas pudding with brandy sauce and a small scoop of melted ice cream. It was quite obvious that the staff were over stretched so everyone suffered. The whole experience was supposed to enhance our Christmas Day, unfortunately it had the opposite effect. Not only that we had to pay for the privilege. We certainly would not recommend the Cross Oak Inn and will not be going next year.
Charlotte T
Went here for breakfast with Santa and it was an absolute shambles, no organisation, Santa and the photographer were brilliant and had more interaction off them rather than the staff there, my son did enjoy but £15 for a ticket it was very overpriced
Lisa Rogers
So sorry to have to post this.I booked a table and on booking asked if gluten free would be accommodated.I was told they used separate fryers etc. And catered for allergies.On ordering my food I was told only one fryer working tonight so had to have a jacket potato.My food arrived the chicken had no bbq sauce because it wasn't gluten free. I was told no butter for the jacket potato because it wasn't gf.It would have looked a bit more appetising if a bit of salad was on the plate.Saying that my friends food looked lovely and plenty of it.It's hard enough being gluten free and this experience really spoiled my evening.First time I've felt like this eating out.Dietary restrictions: No suitable
Food was exceptional. The staff were very friendly and helpful. Loving their jaffa cake icecream too.
Marie T
Lovely cozy pub with friendly, helpful staff. Absolutely beautiful meal, thoroughly enjoyed. Everything was absolutely spotlessly clean and tidy. We will definitely be visiting again! Thanks so much x
a_preece1
Very disappointed with lunch. The prices have risen so much and the food quality doesn’t match the cost. I am told there are new owners, it’s a pity they haven’t kept the quality of the food . But moreover, it was absolutely freezing in the pub. They have a fire but this wasn’t used and there was no heating on. We had to keep our coats on whilst eating as did everyone else there. Many people complained about the cold and no one stayed after eating their meal.
Mandy S
We had a family gathering for my father's 81st birthday last night. We booked a month ago and food was pre ordered 2 weeks ago. We were rammed into a room with a previous baby showers left over sweet cart and massive balloon display, this meant we could not sit comfortably as we were squashed into seats and had little room to get in and out of seats. We then waited almost two hours for pre ordered food to start to arrive at the table. Service was unbelievably slow as only one waitress for over 20 people. Some food was cold and some was burnt, some children's meals didn't even arrive! Nobody came to clear the tables, we were not offered dessert menu. We cleared the tables ourselves so we could have a Birthday cake for my Dad. On voicing our concerns we were told the manager/owner had left. We have had many a large family gathering over the years at The Cross Oaks, never as shambolic as last night. Unfortunately we will not be returning for such poor service and bad customer service. Would never recommend a large gathering at this venu.
Carl Wallace
It feels warmer and more welcoming than of late and staff are more responsive. Foods lovely ?. Parking can be an issue but we usually park on street opposite.
Visited with Ilfracombe male voice choir. They gladly catered for us. Food was fantastic and a great price. Staff were very helpful and nothing too much trouble. I have a visual impairment and the staff helped me to get around.We will be back again soon.We enjoyed singing a few songs for staff and customers.
Excellent venue for a private party, owners went above and beyond to make the event. Lovely friendly staff and food
Great home made food & super friendly
2 hours waiting for food.
It's so relaxed and the food smelt lovely can't wait to have a meal
Goujons were ok but three for £6.95?Cheaper in borough market!
What a beautiful place service second to none very polite staff frequently passed and asked us every if everything was satisfactory recommend the place big
My wife and I decided to have Christmas dinner out, for the first time. From this experience it will be our last. At £65 a head we expected something exception, how wrong could we be. We arrived on time, we then found out that we were not in the restaurant area we were in the snug, on a shared bench with two tables. Fortunately we are affable people and were able to converse with the couple sat on the bench next to us. We were also by the corridor that led to the gents toilet. Not conducive for a relaxed meal. The starter arrived, not the best start. The garnish dropped and was limp. We then waited for the main course. We waited and waited and waited. After 40 minutes the landlord apologised and offered a free drink for the delay. Again we waited and waited. Eventually after about an hour of waiting the meal arrived. The sprouts were rock hard, the roast potatoes were not cooked through and the veg looked like it was frozen not fresh. What a let down. Then we waited for desert. My wife and I ordered Christmas pudding with ice cream. We got Christmas pudding with brandy sauce and a small scoop of melted ice cream. It was quite obvious that the staff were over stretched so everyone suffered. The whole experience was supposed to enhance our Christmas Day, unfortunately it had the opposite effect. Not only that we had to pay for the privilege. We certainly would not recommend the Cross Oak Inn and will not be going next year.
Went here for breakfast with Santa and it was an absolute shambles, no organisation, Santa and the photographer were brilliant and had more interaction off them rather than the staff there, my son did enjoy but £15 for a ticket it was very overpriced
So sorry to have to post this.I booked a table and on booking asked if gluten free would be accommodated.I was told they used separate fryers etc. And catered for allergies.On ordering my food I was told only one fryer working tonight so had to have a jacket potato.My food arrived the chicken had no bbq sauce because it wasn't gluten free. I was told no butter for the jacket potato because it wasn't gf.It would have looked a bit more appetising if a bit of salad was on the plate.Saying that my friends food looked lovely and plenty of it.It's hard enough being gluten free and this experience really spoiled my evening.First time I've felt like this eating out.Dietary restrictions: No suitable
Restaurantji Recommends
Food was exceptional. The staff were very friendly and helpful. Loving their jaffa cake icecream too.
Lovely cozy pub with friendly, helpful staff. Absolutely beautiful meal, thoroughly enjoyed. Everything was absolutely spotlessly clean and tidy. We will definitely be visiting again! Thanks so much x
Very disappointed with lunch. The prices have risen so much and the food quality doesn’t match the cost. I am told there are new owners, it’s a pity they haven’t kept the quality of the food . But moreover, it was absolutely freezing in the pub. They have a fire but this wasn’t used and there was no heating on. We had to keep our coats on whilst eating as did everyone else there. Many people complained about the cold and no one stayed after eating their meal.
We had a family gathering for my father's 81st birthday last night. We booked a month ago and food was pre ordered 2 weeks ago. We were rammed into a room with a previous baby showers left over sweet cart and massive balloon display, this meant we could not sit comfortably as we were squashed into seats and had little room to get in and out of seats. We then waited almost two hours for pre ordered food to start to arrive at the table. Service was unbelievably slow as only one waitress for over 20 people. Some food was cold and some was burnt, some children's meals didn't even arrive! Nobody came to clear the tables, we were not offered dessert menu. We cleared the tables ourselves so we could have a Birthday cake for my Dad. On voicing our concerns we were told the manager/owner had left. We have had many a large family gathering over the years at The Cross Oaks, never as shambolic as last night. Unfortunately we will not be returning for such poor service and bad customer service. Would never recommend a large gathering at this venu.
It feels warmer and more welcoming than of late and staff are more responsive. Foods lovely ?. Parking can be an issue but we usually park on street opposite.