Relay nice brownie! And the fruit shoot good service! Would recommend!Parking: Good amount of spaces!Kid-friendliness: Nice staff no rudeness!Wheelchair accessibility: Door has a help button who is disabled!
Merryl Muldoon
Great service as usual. Was on way home from a dogwalk so I ordered my coffee as a takeaway, then got the dog and we sat outside and shared a biscuit, and the dog enjoyed the dregs from the cardboard cup ?☕??
R.J P
Hit and miss . Today I had a disappointing hazelnut latte . I could not taste any hazelnut and the coffee for me was then too strong and bitter tasting.
Keith Llewellyn
Always busy when I’m there but staff are always friendly and efficient. Shop is clean and tidy.
Wendy Rich
Nice coffee shop, much cleaner than subway next door!
Michael Watkins
Service not so good today, but it was quite busy, food was ready before coffee so was starting to cool down before we could eat it.
Nikki Farndale
Coffee was great, cake was lovely, all tables were being cleared as people left. Great place for a coffee and a chat.
Navigator36472630864
Terrible service. Asked for a soya terrys chocolate orange hot chocolate and it was only half full... When i asked if they minded topping it up i was met with eye rolling and she made me a new hot chocolate. When i explained it was terrys again she rolled her eyes. When i got to my table i realised it was cold. My nan then gen asked them to warm it up and they didnt add the terrys syrup. 3 drinks... All wrong and terrible customer service.
Philip Bown
Rude staff.Asked politely to have my toastie as it was done and meet with eye rolling and if I had bothered the waitress to do her job!Was then handed a burnt toastie with a sarcastic enjoy!!Not impressed this store need some customer training worst Costa store I've ever used won't be going back!
Costa Coffee Parc Plaza , always very busy , staff and customers very friendly .
Philip B
Rude staff only asked politely for my toastie as it was ready and got eye rolling and handed a burnt toastie! ? Never using this branch again the staff need some customer service training this won’t happen as leaving reviews like this are never seen and nothing is ever done!!
Neale Sargent
Nice cooling iced coffee on a hot day - Yum!
Laura G
Awful service, really rude members of staff who stood doing nothing (Tonia) and the spoke about us to her collegues. Told we couldn't have a table if 4 (as there were 2 if us- hoping to use the space for laptops, files etc)....despite one table being laid and used for raffle prizes. After telling us to move tables said member of staff then went and sat with someone and chatted while the staff at the counted had to call upon her twice to come and help serve!! Service from one woman in particular was extremely rude, then a 2nd member of staff came over after an hour and rudely told us 'you can have the table now, its busy in the morning'. Staff here are clearly very unhappy and need some training in manners and customer service. £4 for the smaller ice coffee ever. Bad service, poor produce. We won't be back
P P
Please wash milk jugs between use or use clean one and stop adding fresh milk to continuously boiled old milk in jug !! My coffee tasted like overheated burnt milk lazy tasking
Always good experience here staff
Relay nice brownie! And the fruit shoot good service! Would recommend!Parking: Good amount of spaces!Kid-friendliness: Nice staff no rudeness!Wheelchair accessibility: Door has a help button who is disabled!
Great service as usual. Was on way home from a dogwalk so I ordered my coffee as a takeaway, then got the dog and we sat outside and shared a biscuit, and the dog enjoyed the dregs from the cardboard cup ?☕??
Hit and miss . Today I had a disappointing hazelnut latte . I could not taste any hazelnut and the coffee for me was then too strong and bitter tasting.
Always busy when I’m there but staff are always friendly and efficient. Shop is clean and tidy.
Nice coffee shop, much cleaner than subway next door!
Service not so good today, but it was quite busy, food was ready before coffee so was starting to cool down before we could eat it.
Coffee was great, cake was lovely, all tables were being cleared as people left. Great place for a coffee and a chat.
Terrible service. Asked for a soya terrys chocolate orange hot chocolate and it was only half full... When i asked if they minded topping it up i was met with eye rolling and she made me a new hot chocolate. When i explained it was terrys again she rolled her eyes. When i got to my table i realised it was cold. My nan then gen asked them to warm it up and they didnt add the terrys syrup. 3 drinks... All wrong and terrible customer service.
Rude staff.Asked politely to have my toastie as it was done and meet with eye rolling and if I had bothered the waitress to do her job!Was then handed a burnt toastie with a sarcastic enjoy!!Not impressed this store need some customer training worst Costa store I've ever used won't be going back!
Restaurantji Recommends
Costa Coffee Parc Plaza , always very busy , staff and customers very friendly .
Rude staff only asked politely for my toastie as it was ready and got eye rolling and handed a burnt toastie! ? Never using this branch again the staff need some customer service training this won’t happen as leaving reviews like this are never seen and nothing is ever done!!
Nice cooling iced coffee on a hot day - Yum!
Awful service, really rude members of staff who stood doing nothing (Tonia) and the spoke about us to her collegues. Told we couldn't have a table if 4 (as there were 2 if us- hoping to use the space for laptops, files etc)....despite one table being laid and used for raffle prizes. After telling us to move tables said member of staff then went and sat with someone and chatted while the staff at the counted had to call upon her twice to come and help serve!! Service from one woman in particular was extremely rude, then a 2nd member of staff came over after an hour and rudely told us 'you can have the table now, its busy in the morning'. Staff here are clearly very unhappy and need some training in manners and customer service. £4 for the smaller ice coffee ever. Bad service, poor produce. We won't be back
Please wash milk jugs between use or use clean one and stop adding fresh milk to continuously boiled old milk in jug !! My coffee tasted like overheated burnt milk lazy tasking