I've never been in the placeFood : I don't knowService: I don't knowAtmosphere: I don't know.according to Wikipedia,The atmosphere is a mixture of gases that surrounds the Earth.
Kelly L
8 of us came here tonight at 9.45 as online it states kaspas Bridgend was open till 11pm when we turned up at 9.45 we was all turned away saying they close at 10.. but it wasn’t even 10 at this point we asked if we could all purchase things to go and was told point blank no… So we stated online needs to be changed as it shows 11. The guy was rude and didn’t care we traveled 35 mins because it was saying 11pm.. When we left there was 3 young boys outside and one went in for a milkshake and they served him so we went back over and again was told no.. Will never go again staff are rude no customer service and definitely need to change they times
Emma Rosevear
Went for a family visit today and it was disappointing. Owner was rude, and grumpy. There was one other table with 2 people and he told us to sit at the table right next to them, we sat one table up as that table wasn't clean, and seemed like we were on top of the other couple and we were told off like children.and the ice cream was so soft it melted within minutes to liquid.Not worth a 35 quid spend
Amanda Edwards
Lush, it was my first time, but not the last. Beautiful surroundings, service is great. Food delicious. I'm definitely going back sometime soon.
Marian Kometa
Came here with my family last weekend, the food was delicious everything was fine except of the heat! It was boiling inside, such a big place and they don’t have air conditioning! Disappointed, my kids wanted to leave as soon as possible.
Dan Ralph
Good selection of tasty desserts. The staff were very friendly and helpful Also the food here is on the pricey side
Jodie Farr
Lovely place. No wait times, no queues. Great facilities
Tink
I ordered from kaspas tonight through just eat and even though my order was noted as delivered at 19:33PM, I never in fact received my order.I called to explain this, and they just told me to wait and so I waited another 20 minutes and still nothing. I called back again and they just handed me over to someone else and then they didn’t want to know.Awful service won’t be going here again!
Usharib Bin Arif
Very nice place. Good staff and great food.
assrar secrets
Good place ,rapid service, delicious waffleBlessed
Last night on valentines day after looking online and seeing this kaspas don't close untill 10.30pm we drove to kaspas to order dessert. We arrived at kaspas at 9.50pm and was waiting to get served, a gentleman came up and asked if it was sit in or take away we said take away as he was going to take our order, another staff member came up and said its to late they are shutting everything off. I explained to the lady it's not due to close untill 10.30pm as stated on the website she said it's wrong and hasn't been changed yet. I advised again we wanted take away and we know what we want to order can they please put it through as we drove all this way and the lady was rude and said you cant its tough the last order has been taken. There was another couple who came in right before us that had got served and her attitude was awful. I understand if times have changed but it should be updated as we drove there to just get turned away and we knew what we wanted as we usually order from here. If the ladys attitude wasnt so rude I would of understood more but there is no need to be rude to customers. Absolutely shocking and such a rubbish end to a great evening.
Muhammad Awais
Lovely atmosphere , waiter serve was fabulous & food was very lovely .... I'd recommend & definitely go back there ?
Kristen Cunningham
Lovely service great food
Angharad Thomas
Absolutely appalling service. Ordered a waffle and apple crumble with ice creams to be delivered. Had a phone call from the restaurant to say they’ve forgotten half my order. Okay no problem thinking they will not be long behind our ice creams. An hour later I had a phone call saying the driver can’t work out where my house is. So I text the driver my address and postcode after already telling them what it is. Gets a text saying “ would you be able to come here and meet me” with no explanation of where this driver is.I started to feel unsafe giving out my personal information to an unknown number. Bearing in mind we have paid for delivery, it is cold outside and I am heavily pregnant. I then went on to ask where the driver was to be told he was at the wrong street. I told the driver to keep going until he got to our house number. Our ice creams had melted by now. I then saw a car outside my house 1.5 hours after my initial ordering. The driver still couldn’t work out where our house number was even though it’s in huge writing outside our house. We had to flag him down to then have our delivery given to us and the delivery driver walked away without saying anything. No apology nothing. Now I have a very cold waffle and melted ice cream. Never again. Absolutely shocking. Never had service like this in my life. 0/10 disgusting. Wouldn’t feed this to my dogs.
awaisinfo4
Been to Kaspas Bridgend in our holidays had a good experience, staff was very friendly and food was fantastic loved it.
I've never been in the placeFood : I don't knowService: I don't knowAtmosphere: I don't know.according to Wikipedia,The atmosphere is a mixture of gases that surrounds the Earth.
8 of us came here tonight at 9.45 as online it states kaspas Bridgend was open till 11pm when we turned up at 9.45 we was all turned away saying they close at 10.. but it wasn’t even 10 at this point we asked if we could all purchase things to go and was told point blank no… So we stated online needs to be changed as it shows 11. The guy was rude and didn’t care we traveled 35 mins because it was saying 11pm.. When we left there was 3 young boys outside and one went in for a milkshake and they served him so we went back over and again was told no.. Will never go again staff are rude no customer service and definitely need to change they times
Went for a family visit today and it was disappointing. Owner was rude, and grumpy. There was one other table with 2 people and he told us to sit at the table right next to them, we sat one table up as that table wasn't clean, and seemed like we were on top of the other couple and we were told off like children.and the ice cream was so soft it melted within minutes to liquid.Not worth a 35 quid spend
Lush, it was my first time, but not the last. Beautiful surroundings, service is great. Food delicious. I'm definitely going back sometime soon.
Came here with my family last weekend, the food was delicious everything was fine except of the heat! It was boiling inside, such a big place and they don’t have air conditioning! Disappointed, my kids wanted to leave as soon as possible.
Good selection of tasty desserts. The staff were very friendly and helpful Also the food here is on the pricey side
Lovely place. No wait times, no queues. Great facilities
I ordered from kaspas tonight through just eat and even though my order was noted as delivered at 19:33PM, I never in fact received my order.I called to explain this, and they just told me to wait and so I waited another 20 minutes and still nothing. I called back again and they just handed me over to someone else and then they didn’t want to know.Awful service won’t be going here again!
Very nice place. Good staff and great food.
Good place ,rapid service, delicious waffleBlessed
Restaurantji Recommends
Last night on valentines day after looking online and seeing this kaspas don't close untill 10.30pm we drove to kaspas to order dessert. We arrived at kaspas at 9.50pm and was waiting to get served, a gentleman came up and asked if it was sit in or take away we said take away as he was going to take our order, another staff member came up and said its to late they are shutting everything off. I explained to the lady it's not due to close untill 10.30pm as stated on the website she said it's wrong and hasn't been changed yet. I advised again we wanted take away and we know what we want to order can they please put it through as we drove all this way and the lady was rude and said you cant its tough the last order has been taken. There was another couple who came in right before us that had got served and her attitude was awful. I understand if times have changed but it should be updated as we drove there to just get turned away and we knew what we wanted as we usually order from here. If the ladys attitude wasnt so rude I would of understood more but there is no need to be rude to customers. Absolutely shocking and such a rubbish end to a great evening.
Lovely atmosphere , waiter serve was fabulous & food was very lovely .... I'd recommend & definitely go back there ?
Lovely service great food
Absolutely appalling service. Ordered a waffle and apple crumble with ice creams to be delivered. Had a phone call from the restaurant to say they’ve forgotten half my order. Okay no problem thinking they will not be long behind our ice creams. An hour later I had a phone call saying the driver can’t work out where my house is. So I text the driver my address and postcode after already telling them what it is. Gets a text saying “ would you be able to come here and meet me” with no explanation of where this driver is.I started to feel unsafe giving out my personal information to an unknown number. Bearing in mind we have paid for delivery, it is cold outside and I am heavily pregnant. I then went on to ask where the driver was to be told he was at the wrong street. I told the driver to keep going until he got to our house number. Our ice creams had melted by now. I then saw a car outside my house 1.5 hours after my initial ordering. The driver still couldn’t work out where our house number was even though it’s in huge writing outside our house. We had to flag him down to then have our delivery given to us and the delivery driver walked away without saying anything. No apology nothing. Now I have a very cold waffle and melted ice cream. Never again. Absolutely shocking. Never had service like this in my life. 0/10 disgusting. Wouldn’t feed this to my dogs.
Been to Kaspas Bridgend in our holidays had a good experience, staff was very friendly and food was fantastic loved it.