Twice I have been to drive throu a ordered £40 for partner an kids an been wrong what's more worrying is the hygiene an the girl with pink or red in her hair chewing gum over people's food as you prepare it ill be sure to get a picture next time Disgusting fair play
Google user
Rarely a queue for the drive-thru and pretty quick service. I’d avoid going inside as it always seems to take twice as long to get served. There have been the odd case of missing items from my order which is why it’s marked down to three stars. But the food has always been pretty good quality for a KFC.
Cymuambyth
Took our children to KFC bridgend on Saturday. Ordered our meals, the chicken was over cooked, just couldn't eat, due to the meat being hard. My child spilt her drink, therefore we moved tables. I went to the counter to explain, has I didn't want anyone slipping on the spillage. The young lady gave me a look and replied alright. When a young lad came out to clean up, with the dirty mop, it smelt of really strong bleach. I have worked in catering myself and attended courses to know bleach should not be used. Won't be rushing back. Think a few courses are needed
Steve Price
The boy who served us today was lovely.he was really helpfull and cheerfull and very polite. A credit to you kfc. We ate there between 4 0pm and 4.34 it was lovely seeing staff enjoyingbthier job.
Neil Evans
Been here many times. Bought 5 meals, they 1 dip. That's a bit trivial but we all had very scrawny meals. Think they bought a load of little sparrows not chicken's very disappointed this time. But in fairness its normally pretty good.
Jindřich Špivák
What the hell ? Chicken dry and smelly old and bad ! It did taste like rubber I was hungry and I ate it in the car... but I have to point this out as this was one of the worst food I ever had the kebab shop have better chicken than you... no wonder this place is always empty... if any of the head office will read please go there and check it out, because somebode can and will close your business... as this is not acceptable...
Thomas Wilkes
My wife orderd a bucket for us off just eat. It turned up the popcorn chicken tastes like rubber the chicken was overcooked and dry and I lost 3 days work through food poisoning would not recommend anyone to go to this KFC
Bethany Aber
They never seem to have mash or gravy, quiet a shame as it was the only good sides in my opinion.The Fries are always cold and genuinely taste like they've been there for hours.Chicken however always tastes amazing, always comes warm and never had anything wrong with them.Hopefully they'll get mash and gravy again.
Howard Tomlinson (Howard993)
Not the tastiest KFC I've eaten maybe the Colonel hasn't shared all the spices in his secret recipe. Self serv machine didn't give me a receipt but the counter staff were happy to produce a copy. Food was prepared quickly, order was accurate and it was hot. The deserts menu was devoid of anything I'd consider a desert only a pineapple stick. I sat by the window facing the entrance door and noticed then sills and window frames were far from clean, and the white dado rail was thick with dust. To be fair the tables chairs and floor were clean, and I hope this lack of attention to cleaning detail doesn't extend elsewhere. Overall OK but not great
alexbZ6186XB
Got my order wrong, didn't include my dips that I paid for. Didn't bother to ask me, if I had a points card and couldn't put the points on. also refused to give me a pot of vegan mayo stating that it was their police not to, even know I spent nearly £30 I would have though a pot of vegan mayo was the least I could do. Total rip off, I'll never be back
Had tower burger drive through mid morning, chicken was overcooked and struck me as last night's. Cold bun straight from fridge and cheese not melted. We love KFC but this was appalling.
K St
This place has to be the worst fast food joint I have ever seen. The ‘Drive Through’ you can see into the kitchens, looks unclean, staff look grubby and can’t be bothered attitude, and the ‘food’ served is an absolute disgrace. I bought a tower burger and drove out and parked offsite. In the box was something that looked like had been returned several times by some other customer and they (kfc) kept passing to the next customer in the hope it would go. It was cold, over cooked but not quite burnt and drowned in ketchup & mayo. Not looking fit for human consumption it went straight in the bin. This s**thole should be closed down.
Martyn Capel
Service is terrible! Girl on drive thru looked like she wished to be anywhere else other than in store. Food was horrendous added by watching a worker walking around stirring my son's drink by hand with a cardboard straw. From the view of the drive thru it looks like the place needs to be condemned, it was filthy...not surprising that we won't be going again!
Andrew Hamnett
What a shambles and disgusting place to try and order food from!Do they actually care enough about their jobs to do a decent one and make a effort to keep a customer happy?I ordered a chicken burger meal at approximately 10.30pm a few nights ago on my way home from work, it was dead quiet in there with no customers whatsoever. They said I would have to wait for a hash brown to be cooked, after waiting over 10 minutes for this to be done I had to drive around the drive though area, as the doors were locked. After an irate chat with a server I was finally handed my food, the less said about that the better. I'd have to be starving before I ever go there again!I hope a manger from there reads these reviews and maybe manage the place instead of letting it be run like it is, it's abysmal and with all the negative reviews something needs to change!
Bethanne Jones
food was 10/10. was eating my food inside and there were 2 workers, both blonde one short one taller. both kept looking over and giving disgusting glances over at me and my friends. needs to improve on customer service:) not even a smile from them the whole time i was in the building. didn’t feel welcomed by those girls however, got served by a girl with short brown hair. she gave 10/10 customer service as expected in a place like this. be better.
Twice I have been to drive throu a ordered £40 for partner an kids an been wrong what's more worrying is the hygiene an the girl with pink or red in her hair chewing gum over people's food as you prepare it ill be sure to get a picture next time Disgusting fair play
Rarely a queue for the drive-thru and pretty quick service. I’d avoid going inside as it always seems to take twice as long to get served. There have been the odd case of missing items from my order which is why it’s marked down to three stars. But the food has always been pretty good quality for a KFC.
Took our children to KFC bridgend on Saturday. Ordered our meals, the chicken was over cooked, just couldn't eat, due to the meat being hard. My child spilt her drink, therefore we moved tables. I went to the counter to explain, has I didn't want anyone slipping on the spillage. The young lady gave me a look and replied alright. When a young lad came out to clean up, with the dirty mop, it smelt of really strong bleach. I have worked in catering myself and attended courses to know bleach should not be used. Won't be rushing back. Think a few courses are needed
The boy who served us today was lovely.he was really helpfull and cheerfull and very polite. A credit to you kfc. We ate there between 4 0pm and 4.34 it was lovely seeing staff enjoyingbthier job.
Been here many times. Bought 5 meals, they 1 dip. That's a bit trivial but we all had very scrawny meals. Think they bought a load of little sparrows not chicken's very disappointed this time. But in fairness its normally pretty good.
What the hell ? Chicken dry and smelly old and bad ! It did taste like rubber I was hungry and I ate it in the car... but I have to point this out as this was one of the worst food I ever had the kebab shop have better chicken than you... no wonder this place is always empty... if any of the head office will read please go there and check it out, because somebode can and will close your business... as this is not acceptable...
My wife orderd a bucket for us off just eat. It turned up the popcorn chicken tastes like rubber the chicken was overcooked and dry and I lost 3 days work through food poisoning would not recommend anyone to go to this KFC
They never seem to have mash or gravy, quiet a shame as it was the only good sides in my opinion.The Fries are always cold and genuinely taste like they've been there for hours.Chicken however always tastes amazing, always comes warm and never had anything wrong with them.Hopefully they'll get mash and gravy again.
Not the tastiest KFC I've eaten maybe the Colonel hasn't shared all the spices in his secret recipe. Self serv machine didn't give me a receipt but the counter staff were happy to produce a copy. Food was prepared quickly, order was accurate and it was hot. The deserts menu was devoid of anything I'd consider a desert only a pineapple stick. I sat by the window facing the entrance door and noticed then sills and window frames were far from clean, and the white dado rail was thick with dust. To be fair the tables chairs and floor were clean, and I hope this lack of attention to cleaning detail doesn't extend elsewhere. Overall OK but not great
Got my order wrong, didn't include my dips that I paid for. Didn't bother to ask me, if I had a points card and couldn't put the points on. also refused to give me a pot of vegan mayo stating that it was their police not to, even know I spent nearly £30 I would have though a pot of vegan mayo was the least I could do. Total rip off, I'll never be back
Restaurantji Recommends
Had tower burger drive through mid morning, chicken was overcooked and struck me as last night's. Cold bun straight from fridge and cheese not melted. We love KFC but this was appalling.
This place has to be the worst fast food joint I have ever seen. The ‘Drive Through’ you can see into the kitchens, looks unclean, staff look grubby and can’t be bothered attitude, and the ‘food’ served is an absolute disgrace. I bought a tower burger and drove out and parked offsite. In the box was something that looked like had been returned several times by some other customer and they (kfc) kept passing to the next customer in the hope it would go. It was cold, over cooked but not quite burnt and drowned in ketchup & mayo. Not looking fit for human consumption it went straight in the bin. This s**thole should be closed down.
Service is terrible! Girl on drive thru looked like she wished to be anywhere else other than in store. Food was horrendous added by watching a worker walking around stirring my son's drink by hand with a cardboard straw. From the view of the drive thru it looks like the place needs to be condemned, it was filthy...not surprising that we won't be going again!
What a shambles and disgusting place to try and order food from!Do they actually care enough about their jobs to do a decent one and make a effort to keep a customer happy?I ordered a chicken burger meal at approximately 10.30pm a few nights ago on my way home from work, it was dead quiet in there with no customers whatsoever. They said I would have to wait for a hash brown to be cooked, after waiting over 10 minutes for this to be done I had to drive around the drive though area, as the doors were locked. After an irate chat with a server I was finally handed my food, the less said about that the better. I'd have to be starving before I ever go there again!I hope a manger from there reads these reviews and maybe manage the place instead of letting it be run like it is, it's abysmal and with all the negative reviews something needs to change!
food was 10/10. was eating my food inside and there were 2 workers, both blonde one short one taller. both kept looking over and giving disgusting glances over at me and my friends. needs to improve on customer service:) not even a smile from them the whole time i was in the building. didn’t feel welcomed by those girls however, got served by a girl with short brown hair. she gave 10/10 customer service as expected in a place like this. be better.