Chicken was really dry. Serving staff very rude leaned across the front of me to put my friends food down instead of walking to the other side of me to place the food down. When confronted they just shrugged their shoulders. They were not very helpful when asked to change tables as the one they chose for us wasn't very wheelchair friendly/accessible. Nandos really need to think about the accessibility for disabled people. Will not be dining here a again!!
Tom Rolfe
Service was excellent and always with a smile. We attended at noon so no queue but it did build up afterwards.
Neil Williams
Good food. Friendly staff. Keep your coats on because it’s like an ice palace! Very uncomfortable to dine with coats on. Recommend you bring a hat, gloves and scarf.
Kirsty James
Rang to book a table for the same day, advised by gentleman on the phone that they were unable to take same day reservations. I advised that I was bringing 2 elderly people who wouldn’t have the ability to stand and wait half hour for a table outside, however he advised there was nothing he could do as it was for the same day. Following week I was more organised and rang in advance to book table to my parents out. I was advised by a lady that they don’t take reservations at all. I told her about my conversation last week with another employee and she said she would speak to a manager to see what they could do to help. The Manager said because I was looking to attend during a peak time they would not reserve a table for me. I appreciate they are busy however this policy is utterly ridiculous, and the inconsistency of information provided by their staff.
Lynn Moffatt
Food lovely as always waitress Jess T was brilliant happy and chated to us lovey
Craig Maddern
Nando's, with its iconic status, certainly lives up to its reputation for delivering that distinct and crave-worthy chicken flavor.The menu is impressive, especially with their attention to dietary needs like gluten intolerance, which is a big plus.The queue system, however, could use some tweaking. It's hit or miss—sometimes you waltz right in, and other times you're left hungrily eyeing others' meals by the entrance. It makes me wonder if reservations could be an option to streamline the process.Despite this minor quibble, the dining experience is generally top-notch. Yes, Nando's tends to pack diners in, leading to the occasional soundtrack of your neighbor's munching, but the friendly staff and delectable food more than compensate. I'm definitely looking forward to my next visit.
Stuart Burge-jones
Great food. Reasonable
Julie theresa Rogers
Never been before. But will defo be going again.
Les G
We was greeted with a warm welcome showed to our seats the option of ordering from the app or the counter was fully explained, we ordered our food and waited and waited and yep you got we waited, my wife caught the attention of a staff member and asked how long our food would be, off she went and came straight back with our food, it was sat on the counter all this time, my chips were luke warm, my chicken burger was the same and so dry, my wifes food was also just warm. All the staff were very pleasant. They apologised a number of times about the long wait. I won't go back, why is it so hard to fund some where decent to eat nowadays ?
Came for dinner, took about 15/20minutes to be sat down as one goung staff member was clearing and running food by himself, whilst everyone else stood behind the bar chatting. Didnt have loads of stuff on the menu, when the food came, the broccoli was cold and hard was like it was fresh out the fridge, the bun was stale and the chicken was luke warm. Wouldnt go again
Julie Dalton
Really happily surprised. I thought this was going to be terrible as it was prime after work Xmas shopping time and was very busy.15 min wait which I was told about.Choice of ordering on app or at counter.Food was very nice and arrived in good time.Staff were friendly and helpfulI would go again
Harley Thomas
Waited over 50 mins for food and didn't get to see our movie that we payed £22 for absolutely ridiculous and the restaurant wasn't that full either!
Jenny A
Considerate and caring staff member showed us to the table chosen by the sever as my partner needs a mobility scooterGreat food considerate service
Nitesh Rupalia
Excellent service and quality of food. This is far better than all the other nandos in South Wales. Reminds me of the good old days when they first opened. The Bridgend nandos was good portions, clean tables, quick food, with excellent service.
The food is always fresh and tastes
Chicken was really dry. Serving staff very rude leaned across the front of me to put my friends food down instead of walking to the other side of me to place the food down. When confronted they just shrugged their shoulders. They were not very helpful when asked to change tables as the one they chose for us wasn't very wheelchair friendly/accessible. Nandos really need to think about the accessibility for disabled people. Will not be dining here a again!!
Service was excellent and always with a smile. We attended at noon so no queue but it did build up afterwards.
Good food. Friendly staff. Keep your coats on because it’s like an ice palace! Very uncomfortable to dine with coats on. Recommend you bring a hat, gloves and scarf.
Rang to book a table for the same day, advised by gentleman on the phone that they were unable to take same day reservations. I advised that I was bringing 2 elderly people who wouldn’t have the ability to stand and wait half hour for a table outside, however he advised there was nothing he could do as it was for the same day. Following week I was more organised and rang in advance to book table to my parents out. I was advised by a lady that they don’t take reservations at all. I told her about my conversation last week with another employee and she said she would speak to a manager to see what they could do to help. The Manager said because I was looking to attend during a peak time they would not reserve a table for me. I appreciate they are busy however this policy is utterly ridiculous, and the inconsistency of information provided by their staff.
Food lovely as always waitress Jess T was brilliant happy and chated to us lovey
Nando's, with its iconic status, certainly lives up to its reputation for delivering that distinct and crave-worthy chicken flavor.The menu is impressive, especially with their attention to dietary needs like gluten intolerance, which is a big plus.The queue system, however, could use some tweaking. It's hit or miss—sometimes you waltz right in, and other times you're left hungrily eyeing others' meals by the entrance. It makes me wonder if reservations could be an option to streamline the process.Despite this minor quibble, the dining experience is generally top-notch. Yes, Nando's tends to pack diners in, leading to the occasional soundtrack of your neighbor's munching, but the friendly staff and delectable food more than compensate. I'm definitely looking forward to my next visit.
Great food. Reasonable
Never been before. But will defo be going again.
We was greeted with a warm welcome showed to our seats the option of ordering from the app or the counter was fully explained, we ordered our food and waited and waited and yep you got we waited, my wife caught the attention of a staff member and asked how long our food would be, off she went and came straight back with our food, it was sat on the counter all this time, my chips were luke warm, my chicken burger was the same and so dry, my wifes food was also just warm. All the staff were very pleasant. They apologised a number of times about the long wait. I won't go back, why is it so hard to fund some where decent to eat nowadays ?
Restaurantji Recommends
Came for dinner, took about 15/20minutes to be sat down as one goung staff member was clearing and running food by himself, whilst everyone else stood behind the bar chatting. Didnt have loads of stuff on the menu, when the food came, the broccoli was cold and hard was like it was fresh out the fridge, the bun was stale and the chicken was luke warm. Wouldnt go again
Really happily surprised. I thought this was going to be terrible as it was prime after work Xmas shopping time and was very busy.15 min wait which I was told about.Choice of ordering on app or at counter.Food was very nice and arrived in good time.Staff were friendly and helpfulI would go again
Waited over 50 mins for food and didn't get to see our movie that we payed £22 for absolutely ridiculous and the restaurant wasn't that full either!
Considerate and caring staff member showed us to the table chosen by the sever as my partner needs a mobility scooterGreat food considerate service
Excellent service and quality of food. This is far better than all the other nandos in South Wales. Reminds me of the good old days when they first opened. The Bridgend nandos was good portions, clean tables, quick food, with excellent service.