Jack's Plaice

8 Pentrebane St, Caerphilly
029 2132 1037

Recent Reviews

Fay Allen

10/10 every time never had a bad meal from here !

Paul Wilde

Had a few deliveries from, never any issues, food good , portion size good, not expensive.

Kyle Duffy

Best kebab shop about customer service 10/10 , food is

Xander French

Was told "We have been closed for so long, we don't have much stock so we guessed what you wanted". WE ASKED FOR A MILKSHAKE AND APPLE TANGO. We didn't get those drinks

Paul Barnett

Food is amazing, the service is impeccable, you might have to wait a bit for your food but it’s all cooked fresh and exactly how you want it. I have been using this place for over 3 years and I have Never had a bad meal.Kid-friendliness: Ran by a caring family man and loves kidsParking: Outside shop 4 spaces

Andrew Channon

Nice to have a fresh kebab with proper success. Not many shops like this around. Lovely doner

Steve Tupper

A lovely couple of portions of good freshly cooked food. First takeaway I've used in the town since moving here. A lovely warming curry sauce as well.I will be back.Vegetarian options: Plenty of different menu items.

Clive Proctor

Would not deliver to machen.

Vivian Muller

Fantastic food! Always fresh and hot!! Well worth your effort and money, also very friendly management

adam jones

Crazy!!I order from here all the time (well I used to) and the food was OK and the delivery was fast but not TODAY.. Here goesI ordered a chicken curry and chips in the notes section I wrote - Hot / spicy curry sauce please, when it arrived they sent me the homemade curry sauce (I don't like it) so I rang to ask if they can replace my order.The person on the phone was very rude and kept interrupting me telling me that it was my fault for not writing "madras" and he won't be re sending my order, he said "my boss will take the money from my wages, I won't have you taking money from my family, I have to feed them" I was shocked to the core.I said I demand to speak to his manager and I want a refund we went back and forth and I said I will have to bring it back to the store myself and he hung up on me.Arrived at the store and there was a different person, I put my container on the counter and said I spoke to someone (he picked it up and threw it across the shop into a bin) took £6.50 out of the till threw it on the counter and said "no more from you no more don't bother" I asked what he meant and he said "don't ever order from here again his mother died and he can't be bothered with you, don't ever come back"I said you have lost a good customer to which he replied"look buddy I don't give a s£&t about you or anyone, I have plenty of orders look at this screen"I am now black listedDisgusting angry people with no service skills I have no time for this, I wish I could attach a recording of what he said to me it's appalling

Bethan Grech

Usually a great place. But tonight the gave my partner the wrong curry and when he rang he was told he wont get another OR a refund because "it will take food from my kids mouths"Partner went there for a refund(taking no for an answer) and was met with having his curry thrown across the takeaway, and his refund in his face. All recorded.Also told that the original man on the phone who didnt offer new food or a refund and mentioned his children had just lost his mum?Why would that man be on a customer service line after such an ordeal?That bereaved man was shouting from out the back that were not allowed to order anymore.This was tonightPlease be careful. It was very stressful and a horrible experience.all because my partner dared ask for the right curry sauce and knew his rights so refused to be told no to a refund.

FaZe Dylan

I ring 5 times and no answer so I wouldn’t try this place

Kevin Giles

Very good food, very friendly service, everything cooked fresh, would recommend giving it a try.

David tavener

Lovely food, Always cooked fresh, best chippy in town by far?

Gazlight Light

Best chipshop in caerphilly! Fresh and great value. Would recommend you won't be disappointed.

Load More