Everytime I order from here the foods always cold and they always get my order wrong, it clearly states no cheese but they gave me cheese with no egg. Never will be going here again.
Colin Williams
For a Mcdonald it's average at best on last 2 occasions fries and food have been tepid in heat. the outlet is always busy so food should be piping hotHot chocolate is hit and miss as sometimes the chocolate is non existentIt is a shame as it is my local place for McdonaldIt may get better one day if they had better audits
Shirley Prendergast
Waited 15 mins for a meal ..When it did come after I complained the the handler grabbed the meal and some of the chips went on the floor..I told her but deaf ears.
Anthony Smith
Not the best McDonald's even the drive though had me waiting up to 30 mins for food the other day and it wasn't even
Gareth Thomas
We go to this McDonald's as our local Blackwood is very poor.This is a very nice place to go to except they are always running out of milkshake and always making excuses dispute making a lot of money obviously.The one evening we
william Eats
Big Mac was pretty dry, even though I ask for extra big mac sauce to compensate for the dryness they usually accommodate that.For some reason yesterday they refused.Weird.
yadwinder sandhu
Terrible dips missing on my order and lady over the phone can only apologise but can’t someone out to finish their pending order which I paid for. Won’t order from this branch again.
Adam Payne
Wait far too long for food, or they have you park up after the drive though, just to be missing items from meals or missing contents of burgers.Awful service.
Lorna Jones
I was served bacon in my wrap after asking for no bacon. I have not eaten pork for 7 years and I was very upset that I had accidently eaten it. The wrap label and receipt also said no bacon so it wasn't a problem with the order. I get that mistakes can happen but when I called he just offered me to drive back to the store to swap for a new wrap so I don't feel like he understood the point of why this was upsetting and how serious it was for me. I didn't care about having a new wrap, I just wanted it to be addressed and for staff to prevent it happening to someone else. Check your orders before biting into them.
Karen Clifford
McMuffin was very greasy and slapped together.Tried the new Galaxy Caramel latte. Asked for a large. The cup was large the drink was not! Only half full. No cream and only 2 mini choc stars.... Tasted of burnt coffee beans, not a hint of caramel.... What a rip off!Service at the first counter was shocking, but the chap at the second was lovely.Hash browns were nice and hot but overshadowed by the pathetic attempt at a festive latte. Only the third time we've ever been here, won't call again.
Worst mcdonalds around. Ordered 2 bacon and sausages egg mcmuffins at the drive-through. I got given just muffins with sausage. No egg. No bacon. No cheese. How hard can it be? I didn't know until i got home, so always check your meal here before driving off. Also, they didn't answer the right-hand side intercom for ages while serving people on the left-hand side. Terrible service, terrible food, waste of time. Minus 100 stars.
Adam P
Wait far too long for food, or they have you park up after the drive though, just to be missing items from meals or missing contents of burgers. Awful service.
Joanne Bennett
Ordered food on Thursday waited for 20minutes then complained , my food had been left standing for well over 5 minutes, not even a call asked them for all fresh waited another 10 minutes was just about to ask for a refund ,when food arrived , when I took the food home was awful didn't even change any of it , appalling not even busy either, full of kids working there don't even know what they are doing also bad management ?
Sian Davey
Very busy at times, waiting on food to be completed, staff not always aware of their offers on their banners advertising certain meals .
Janet Way
Been here a few times always had lovely food and service but this time they where slow didn't came to take our dirty dishes had to go to the bar and ask someone to clean up plus we had to order dessert and more drinks and at the end had to pay at the bar and they took a while to find our order to pay, won't go there for a while now so hopefully when we do it will be better.
Everytime I order from here the foods always cold and they always get my order wrong, it clearly states no cheese but they gave me cheese with no egg. Never will be going here again.
For a Mcdonald it's average at best on last 2 occasions fries and food have been tepid in heat. the outlet is always busy so food should be piping hotHot chocolate is hit and miss as sometimes the chocolate is non existentIt is a shame as it is my local place for McdonaldIt may get better one day if they had better audits
Waited 15 mins for a meal ..When it did come after I complained the the handler grabbed the meal and some of the chips went on the floor..I told her but deaf ears.
Not the best McDonald's even the drive though had me waiting up to 30 mins for food the other day and it wasn't even
We go to this McDonald's as our local Blackwood is very poor.This is a very nice place to go to except they are always running out of milkshake and always making excuses dispute making a lot of money obviously.The one evening we
Big Mac was pretty dry, even though I ask for extra big mac sauce to compensate for the dryness they usually accommodate that.For some reason yesterday they refused.Weird.
Terrible dips missing on my order and lady over the phone can only apologise but can’t someone out to finish their pending order which I paid for. Won’t order from this branch again.
Wait far too long for food, or they have you park up after the drive though, just to be missing items from meals or missing contents of burgers.Awful service.
I was served bacon in my wrap after asking for no bacon. I have not eaten pork for 7 years and I was very upset that I had accidently eaten it. The wrap label and receipt also said no bacon so it wasn't a problem with the order. I get that mistakes can happen but when I called he just offered me to drive back to the store to swap for a new wrap so I don't feel like he understood the point of why this was upsetting and how serious it was for me. I didn't care about having a new wrap, I just wanted it to be addressed and for staff to prevent it happening to someone else. Check your orders before biting into them.
McMuffin was very greasy and slapped together.Tried the new Galaxy Caramel latte. Asked for a large. The cup was large the drink was not! Only half full. No cream and only 2 mini choc stars.... Tasted of burnt coffee beans, not a hint of caramel.... What a rip off!Service at the first counter was shocking, but the chap at the second was lovely.Hash browns were nice and hot but overshadowed by the pathetic attempt at a festive latte. Only the third time we've ever been here, won't call again.
Restaurantji Recommends
Worst mcdonalds around. Ordered 2 bacon and sausages egg mcmuffins at the drive-through. I got given just muffins with sausage. No egg. No bacon. No cheese. How hard can it be? I didn't know until i got home, so always check your meal here before driving off. Also, they didn't answer the right-hand side intercom for ages while serving people on the left-hand side. Terrible service, terrible food, waste of time. Minus 100 stars.
Wait far too long for food, or they have you park up after the drive though, just to be missing items from meals or missing contents of burgers. Awful service.
Ordered food on Thursday waited for 20minutes then complained , my food had been left standing for well over 5 minutes, not even a call asked them for all fresh waited another 10 minutes was just about to ask for a refund ,when food arrived , when I took the food home was awful didn't even change any of it , appalling not even busy either, full of kids working there don't even know what they are doing also bad management ?
Very busy at times, waiting on food to be completed, staff not always aware of their offers on their banners advertising certain meals .
Been here a few times always had lovely food and service but this time they where slow didn't came to take our dirty dishes had to go to the bar and ask someone to clean up plus we had to order dessert and more drinks and at the end had to pay at the bar and they took a while to find our order to pay, won't go there for a while now so hopefully when we do it will be better.