Very poor all round. Staff chatting and not paying attention. Were going to have a meal each but the whole cafe need a very thorough clean. The teapots were very grubby! Asked for mugs. Waited ages. Had coffees as didnt want to use the dirty teapots. Many tables had dirty and quite a lot of discarded meals left on them. Eventually I asked a member of staff who passed by to clear a dirty table for us. Not good enough at all. I will be contacting the authorities to make them aware of very poor hygiene standards today. We wont be using the cafe again.
Rebecca Dey
Slow service rank food chips sausage and fishfingers look and taste like they have been cooked at least twice. No servets was told they would provide something but then got forgotten about. Waited ages for food too.
a harvey
Went for a bit of brunch with someone thought I would get avocado and eggs on toast well let's just say I might as well have got bread with eggs, toast wasn't toasty and I had a slither of avocado the eggs were nice but not worth the £4.49 at all. My friend got a jacket potato with cheese, hardly any butter and the potato was powdery. Honestly don't bother
Stacey McCarthy
I don't know why I bother going here it never changes. I don't know if its that they don't have enough staff or just poor team management. No seems to know what they are doing. Speed of service could be a lot faster. And the customer service is something to be desired. They never have enough stock. I think so serious training is needed for the team and the management.
melany heath
Only 2 staff dirty dishes everywhere no clean cups for coffee so cardboard ones. They should be ashamed
Susan Brewer
Went for a snack and was told that the menu on show was not relevant as new one coming out ...watched 4 people ask for food to be told no ..what is the point
Steve G
We both had fish and chips the portion of chips were very small and chips were overdone. One piece of battered fish was well over done to such an extent struggled to cut through the batter. Our table was dirty and the napkin dispensers were empty all the time we were seated. We were at our table. We were waiting a fairly long time for our food. They had possibly been busy before our arrival but also seemed short staffed. IHolly a staff member was really helpful and very friendly. One other Thing to mention there was no toilet seat on the one toilet in Morrisons I share this review because my experience within other Morrison cafes has been exceptional in every way.
Christine Semple
Food is really nice but they never order eniugh in the advertise a meal deal starting at 3pm which includes fush and chips but by the staff own admission run out if fush by about 12.30pm
darcy m
The cafe was cold, i was glad I had my coat on. The order took 20 minutes to come but to be fair the bacon rolls were good. A few people around me were complaining about the service being too slow. I would not go there again, there are plenty of cafe 's locally which are warm and inviting and much better service. The staff were helpful and friendly.
John Coneyworth
Long wait for food. Not everything on the menu available
Had to ask for a refund on a cold breakfast.Bacon was stone cold. Egg well that was hard beans cold mushroom cold. Waiting 20 minutes for food is never a good start.Was told we couldn't have come as they didn't have time to change the gas. No but told tea was available but no tea spoons.Every time we eat here it's the same.When I asked a member of staff for a refund she ignored me and started to talk to another member of staff.I think we will give this place a miss in future .
Sophie Jones
Bought potatoes and garlic and onions yesterday with dates of the 24th of april on them. The potatoes were rotted all the way through, you expect it from on or two in the packet but it was every single one! Not cheap potatoes either.Full price meat of the date of the same day which smells when brought home!Its getting diabolical, not only the food is no good the staff are useless. All with a cant be bothered attitude changes need to be made!A few months ago i ate in the cafe and i had a cup of coffee food was okay as expected for the price but i could not find a clean mug! With staff being rude to me when asking for a clean mugThere is never any stock on the shelves! Like i said changes seriously need to be made for this supermarket to turn around!!One unhappy customer!!!!
Rebecca Stingemore
Service was great, very friendly and food came quickly. Food was a good standard and prices are low. However the cutlery was dirty, tables were sticky and there were flys which put me off eating here again.
Geraint Evans
Excellent choice, excellent service - just the place to have a bite to eat at very reasonable prices.
Very poor all round. Staff chatting and not paying attention. Were going to have a meal each but the whole cafe need a very thorough clean. The teapots were very grubby! Asked for mugs. Waited ages. Had coffees as didnt want to use the dirty teapots. Many tables had dirty and quite a lot of discarded meals left on them. Eventually I asked a member of staff who passed by to clear a dirty table for us. Not good enough at all. I will be contacting the authorities to make them aware of very poor hygiene standards today. We wont be using the cafe again.
Slow service rank food chips sausage and fishfingers look and taste like they have been cooked at least twice. No servets was told they would provide something but then got forgotten about. Waited ages for food too.
Went for a bit of brunch with someone thought I would get avocado and eggs on toast well let's just say I might as well have got bread with eggs, toast wasn't toasty and I had a slither of avocado the eggs were nice but not worth the £4.49 at all. My friend got a jacket potato with cheese, hardly any butter and the potato was powdery. Honestly don't bother
I don't know why I bother going here it never changes. I don't know if its that they don't have enough staff or just poor team management. No seems to know what they are doing. Speed of service could be a lot faster. And the customer service is something to be desired. They never have enough stock. I think so serious training is needed for the team and the management.
Only 2 staff dirty dishes everywhere no clean cups for coffee so cardboard ones. They should be ashamed
Went for a snack and was told that the menu on show was not relevant as new one coming out ...watched 4 people ask for food to be told no ..what is the point
We both had fish and chips the portion of chips were very small and chips were overdone. One piece of battered fish was well over done to such an extent struggled to cut through the batter. Our table was dirty and the napkin dispensers were empty all the time we were seated. We were at our table. We were waiting a fairly long time for our food. They had possibly been busy before our arrival but also seemed short staffed. IHolly a staff member was really helpful and very friendly. One other Thing to mention there was no toilet seat on the one toilet in Morrisons I share this review because my experience within other Morrison cafes has been exceptional in every way.
Food is really nice but they never order eniugh in the advertise a meal deal starting at 3pm which includes fush and chips but by the staff own admission run out if fush by about 12.30pm
The cafe was cold, i was glad I had my coat on. The order took 20 minutes to come but to be fair the bacon rolls were good. A few people around me were complaining about the service being too slow. I would not go there again, there are plenty of cafe 's locally which are warm and inviting and much better service. The staff were helpful and friendly.
Long wait for food. Not everything on the menu available
Restaurantji Recommends
Reasonable food reasonable price
Had to ask for a refund on a cold breakfast.Bacon was stone cold. Egg well that was hard beans cold mushroom cold. Waiting 20 minutes for food is never a good start.Was told we couldn't have come as they didn't have time to change the gas. No but told tea was available but no tea spoons.Every time we eat here it's the same.When I asked a member of staff for a refund she ignored me and started to talk to another member of staff.I think we will give this place a miss in future .
Bought potatoes and garlic and onions yesterday with dates of the 24th of april on them. The potatoes were rotted all the way through, you expect it from on or two in the packet but it was every single one! Not cheap potatoes either.Full price meat of the date of the same day which smells when brought home!Its getting diabolical, not only the food is no good the staff are useless. All with a cant be bothered attitude changes need to be made!A few months ago i ate in the cafe and i had a cup of coffee food was okay as expected for the price but i could not find a clean mug! With staff being rude to me when asking for a clean mugThere is never any stock on the shelves! Like i said changes seriously need to be made for this supermarket to turn around!!One unhappy customer!!!!
Service was great, very friendly and food came quickly. Food was a good standard and prices are low. However the cutlery was dirty, tables were sticky and there were flys which put me off eating here again.
Excellent choice, excellent service - just the place to have a bite to eat at very reasonable prices.