food was lovely, we’d heard they garlic balls were banging… we didnt think literally. the garlic dough balls exploded upon opening the box
Jennifer Fergus
Ordered a pizza at 8pm on Tues. 1h45min & x3 phone calls later - still no pizza. The girl we spoke with was unhelpful & uninterested. Asked for order to be cancelled & refund issued. Pizza then turned up at 10:20pm despite us asking to cancel it - the girl in the store hadn't bothered to tell the delivery driver (who was lovely, appreciate not his fault). Won't be ordering with Papa John's again - avoid.
William Burns
Ordered 2 Pizzas at 8pm on a Tuesday night (not exactly peak time!). 1h45min later and still no idea where this pizza got to. The tracker showed the pizza as delivered but it never was (I even checked and the address I gave is correct). I was just told the driver is on his way but that was ages ago. Asked for my order to be cancelled and for a refund now as it's taking the piss. Staff unhelpful and not bothered. Won't be ordering with you again.Update: It's now 22:20 and a lovely delivery person (Mark from Bridgend) has delivered the pizzas. Poor guy hadn't even been told that the order was cancelled. I took the pizzas in as I haven't had any confirmation that I'd get a refund (no email, no nothing).
John Harrison
After an hour and half, gave up. What a pile of rubbish. Phoned to complain but they only have 2 people working. We'll don't bother taking people's money and shut. Papa John should investigate this franchise..
K Dumbo
Is it possible you can stop your staff using the disabled car parking space outside you premises as there person staff parkingAnd also stop reserving the space for yourselfs by blocking it with large veolia bins
Jonathan David Price
Friendly helpful staff,food is nice food is a bit pricey other than that great all round experience ?
Alex Rees
Waste of time and money
Ian Jenkins
Food was fine, over an hour for delivery still waiting for the missing drink. Do they care? nah !! AVOID AVOID AVOID. Dominos next time for me
mathewt940
I wrote a 5 star review last night, but had bad service tonight - the "manager"I spoke to, and the opposite of helpful - even enjoyed it when I tried to not necessarily complain, but sort it. Clearly she just wanted to finish her shift asap
ordered pizza at 8pm its now 10pm and still not delivered
called at 9 and was told it had left ... from where Japan ?. phone is now not being answered.
food arrived cold driver knew we had been waiting over 2 hours and said if we want to complain write a review .
dreadful service
Ccharley AHowells
Absolutely disgusting treating an employee that way! Never again will I ever buy from here.
Money best spent on dominos!
PorllM
Enjoyed this place for years but am completely ashamed of it now. For those who don’t know, a 17 year old worker was being paid 4.81 per hour which is already an inhuman and unsurvivable amount in 2022. They asked for a free pizza from the boss because they were so broke they were unable to eat and they were ridiculed and given the whole “I had £3 an hour when I was your age” speech as if that means ANYTHING AT ALL The food is half decent, nothing special and would do in a pinch - but the guy who did this is a complete lowlife who deserves to be poor forever
Mjones222333
Poor service, poor pizza, poor ethics. Pappa John's do you reply or just fob people with the its all franchises in the uk? Avoid at all costs.
618leonj
The way the management treats his staff is absolutely shocking. Will never visit and highly recommend others not to visit.
food was lovely, we’d heard they garlic balls were banging… we didnt think literally. the garlic dough balls exploded upon opening the box
Ordered a pizza at 8pm on Tues. 1h45min & x3 phone calls later - still no pizza. The girl we spoke with was unhelpful & uninterested. Asked for order to be cancelled & refund issued. Pizza then turned up at 10:20pm despite us asking to cancel it - the girl in the store hadn't bothered to tell the delivery driver (who was lovely, appreciate not his fault). Won't be ordering with Papa John's again - avoid.
Ordered 2 Pizzas at 8pm on a Tuesday night (not exactly peak time!). 1h45min later and still no idea where this pizza got to. The tracker showed the pizza as delivered but it never was (I even checked and the address I gave is correct). I was just told the driver is on his way but that was ages ago. Asked for my order to be cancelled and for a refund now as it's taking the piss. Staff unhelpful and not bothered. Won't be ordering with you again.Update: It's now 22:20 and a lovely delivery person (Mark from Bridgend) has delivered the pizzas. Poor guy hadn't even been told that the order was cancelled. I took the pizzas in as I haven't had any confirmation that I'd get a refund (no email, no nothing).
After an hour and half, gave up. What a pile of rubbish. Phoned to complain but they only have 2 people working. We'll don't bother taking people's money and shut. Papa John should investigate this franchise..
Is it possible you can stop your staff using the disabled car parking space outside you premises as there person staff parkingAnd also stop reserving the space for yourselfs by blocking it with large veolia bins
Friendly helpful staff,food is nice food is a bit pricey other than that great all round experience ?
Waste of time and money
Food was fine, over an hour for delivery still waiting for the missing drink. Do they care? nah !! AVOID AVOID AVOID. Dominos next time for me
I wrote a 5 star review last night, but had bad service tonight - the "manager"I spoke to, and the opposite of helpful - even enjoyed it when I tried to not necessarily complain, but sort it. Clearly she just wanted to finish her shift asap
Fantastic pizza last night
Restaurantji Recommends
ordered pizza at 8pm its now 10pm and still not delivered called at 9 and was told it had left ... from where Japan ?. phone is now not being answered. food arrived cold driver knew we had been waiting over 2 hours and said if we want to complain write a review . dreadful service
Absolutely disgusting treating an employee that way! Never again will I ever buy from here. Money best spent on dominos!
Enjoyed this place for years but am completely ashamed of it now. For those who don’t know, a 17 year old worker was being paid 4.81 per hour which is already an inhuman and unsurvivable amount in 2022. They asked for a free pizza from the boss because they were so broke they were unable to eat and they were ridiculed and given the whole “I had £3 an hour when I was your age” speech as if that means ANYTHING AT ALL The food is half decent, nothing special and would do in a pinch - but the guy who did this is a complete lowlife who deserves to be poor forever
Poor service, poor pizza, poor ethics. Pappa John's do you reply or just fob people with the its all franchises in the uk? Avoid at all costs.
The way the management treats his staff is absolutely shocking. Will never visit and highly recommend others not to visit.