Ordered a large breakfast came really quick and was delighted until it arrived and I picked up the toast to find 3 blocks of butter in my egg yolk as it hey had just been thrown on the food why they didn't come with the serviettes anyway. I complained that these have been handled by numerous people and this is not acceptable by any standard but all the manager did was carry on about my attitude YES I was not happy but straight away sorry and your right would have eased the situation not continually stating I have an attitude !!! As I have previous management experience from past jobs and now currently bus driving I deal with the public everyday and complaining about someone complaining is NOT the way to solve anything first off IS the customer actually correct apologise and offer assistance comes to my mind so to me both the staff need training or discipline in food presentation and the manager in customer care ???Absolutely shocking WONT GO THERE AGAIN !!!!!
Steve Mirfin
Its weatherspoons, HOWEVER I have to be honest you can't knock it. I'd love to knock it, look fown my nose but its really very ok, like very very ok at the price. The day we visited it was packed because of the rugby. But the food was great, ok ok ok its basic but compared to other 'basic' (it's not fine dinning, obviously) pub groups it's better.
Andrew Channon
Always good in here, great service
Michael Jones
We ordered steaks and were offered ordinary or gourmet. Assuming gourmet meant a slightly better standard of steak we decided to order those. Well, what a let-down, and what a misleading term! Probably the worst steaks that we’ve ever had! In fact probably the WORST MEAL we’ve ever had! Gourmet apparently means that they come with peas and onion rings!! Wetherspoons has definitely lost its way. Never again!
Andrew Sparrow
Great experience as always, superb customer service and staff Thank
Hefin Llewelyn
Great value for money.
Barry Roberts
Good lively wetherspoons, clean and lovely food. I had a breakfast wrap which was
Gareth Mills
It's a Wetherspoon's. You've been to one before, very average food and no atmosphere.
CourtingPsycho
For a spoons this place is actually pretty decent, can get very busy but service is still pretty
Enjoyable friendly place. Can appear busy but service isn't usually affected. Limited parking available as Located in Caerphilly High street but very close to the train & bus station.This place is one of my preferred choice of Wetherspoons & is always clean with friendly efficient staff .The large Seating/ dining booths are situated along one side of the pub & are great for groups. These areas have low lighting & great if having a romantic meal .The key for the ground floor disabled toilet is available free of charge ftom behind the bar. My only complaint being is that the toilet door opens straight out onto the seating area so therefore offers limited privacy.For the smokers / vapers there is an enclosed outdoor heated smoking area with sheltered canopy . This area can be accessed through double doors found at the far rear of the pub.
Ian B
Only called in for breakfast. A little cold but at the price not worth making a fuss. Friendly service and great coffee ?
Lisa Jones
Brilliant table service through the easy to use app. Staff brilliant and good, cheap food and drinks.
Miles Mccarthy
One of the better one's, breakfast was decent.
Gary Davies
Like all wetherspoons good value,also this one has very quick
Ordered a large breakfast came really quick and was delighted until it arrived and I picked up the toast to find 3 blocks of butter in my egg yolk as it hey had just been thrown on the food why they didn't come with the serviettes anyway. I complained that these have been handled by numerous people and this is not acceptable by any standard but all the manager did was carry on about my attitude YES I was not happy but straight away sorry and your right would have eased the situation not continually stating I have an attitude !!! As I have previous management experience from past jobs and now currently bus driving I deal with the public everyday and complaining about someone complaining is NOT the way to solve anything first off IS the customer actually correct apologise and offer assistance comes to my mind so to me both the staff need training or discipline in food presentation and the manager in customer care ???Absolutely shocking WONT GO THERE AGAIN !!!!!
Its weatherspoons, HOWEVER I have to be honest you can't knock it. I'd love to knock it, look fown my nose but its really very ok, like very very ok at the price. The day we visited it was packed because of the rugby. But the food was great, ok ok ok its basic but compared to other 'basic' (it's not fine dinning, obviously) pub groups it's better.
Always good in here, great service
We ordered steaks and were offered ordinary or gourmet. Assuming gourmet meant a slightly better standard of steak we decided to order those. Well, what a let-down, and what a misleading term! Probably the worst steaks that we’ve ever had! In fact probably the WORST MEAL we’ve ever had! Gourmet apparently means that they come with peas and onion rings!! Wetherspoons has definitely lost its way. Never again!
Great experience as always, superb customer service and staff Thank
Great value for money.
Good lively wetherspoons, clean and lovely food. I had a breakfast wrap which was
It's a Wetherspoon's. You've been to one before, very average food and no atmosphere.
For a spoons this place is actually pretty decent, can get very busy but service is still pretty
Good service clean.
Restaurantji Recommends
Enjoyable friendly place. Can appear busy but service isn't usually affected. Limited parking available as Located in Caerphilly High street but very close to the train & bus station.This place is one of my preferred choice of Wetherspoons & is always clean with friendly efficient staff .The large Seating/ dining booths are situated along one side of the pub & are great for groups. These areas have low lighting & great if having a romantic meal .The key for the ground floor disabled toilet is available free of charge ftom behind the bar. My only complaint being is that the toilet door opens straight out onto the seating area so therefore offers limited privacy.For the smokers / vapers there is an enclosed outdoor heated smoking area with sheltered canopy . This area can be accessed through double doors found at the far rear of the pub.
Only called in for breakfast. A little cold but at the price not worth making a fuss. Friendly service and great coffee ?
Brilliant table service through the easy to use app. Staff brilliant and good, cheap food and drinks.
One of the better one's, breakfast was decent.
Like all wetherspoons good value,also this one has very quick