Caffè Nero

Unit 5/6, Capitol Shopping Centre, Cardiff
029 2037 2425

Recent Reviews

Caroline Edwards (Chelsea)

I absolutely love their Millionaire Hot Chocolate festive drink x With all the trimmings ?

Jackie Payter

Stopped for a cappuccino half way through the Christmas shopping...Great coffee and service...lovely comfy sofas ..warm and inviting

Rebecca Baillie

Dreadful customer service, more interested in chatting amongst themselves. Took little to no notice of us & was served the most dreadful coffee. It was very bitter. We won't be returning. The atmosphere was very unwelcoming.

mia hassall

Older guy who appears to be a manager needs to take it down a notch, shouting over the counter at customers and pressuring us into ordering the second you walk through the door. Made a few people feel uncomfortable.

sam

Lovely coffee. I had a peach meringue cake thing. Best cake I've ever had. Delish.

Anthony Aron Hyatt

Too crowded. Poor service. Not tasty food coffee tastes

Penny Rich

Warm,friendly atmosphere, well laid out, helpful

wmchurcher57

Shock horror at the dirty coffee machine while waiting for my order . Even the shot glasses were so dirty you could not see the coffee clearly. Work surface and cloth were only fit for the bin. Clearly the whole area had not been cleaned in a very long time . Staff should be ashamed!!! Won’t be going there again !

Alex Travels

The staff bring the vibe down. Unhelpful, rude and act as if they are doing you a favour. Part of the charm I guess.

shaz

The guy making coffee was unhelpful and rude. I bought something I didn’t want because of the lack of help explaining drinks. I ended up leaving the drink I had paid for and left.

Jonathan Evans

Service depends upon which batista some are exceptionally

Ally

-Disappointing-Staff are not that friendly-Dirty-Drinks are

Salil Ahmed

I visited this cafe today at around 5, the lady staff was very judgemental and rude . Had very bad experience. But the male staff working then was very helpful and good.

Bob P

Not too many Nero coffee shops are left in this area. Many Caffe Neros have closed, which is shame. The promotional drink of pistachio latte seems to be at the discretion of the barrista.

Bob Pollard

Not too many Nero coffee shops are left in this area. Many Caffe Neros have closed, which is shame. The promotional drink of pistachio latte seems to be at the discretion of the barrista.

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