Domino's Pizza - Cardiff - Pentwyn

Unit 4, Pentwyn Retail Park, Pentwyn Rd, Cardiff
029 2054 9000

Recent Reviews

Adam TalksWild

Food was great! Although when I entered the store I was ignored for 15-20mins. Staff saw me there but didn’t say anything. The pizza was a really tasty and met the high standard dominos has just would have been nice to be welcome into the store even with a hello will be with you in a few minutes.

K M

food isn't being cooked as it used to, last few pizzas i've had have been soggy & uncooked, customer service is always good here but i'm disappointed now with how the food has been cooked

Adam Simmons

It's dominos and it's pizza, you couldn't ask for much more.

Rico

I popped in here on a Friday lunch time. There was one staff member serving and he seemed extremely busy. He was grateful for my patience in waiting and was very friendly. The pizza was lovely and will be returning!

Sanjay Pindoria

Went to pick up pizza from Domino's. The cashier was a bit rude and felt he was not helpful.Vegetarian options: Vegan pizza

Afrim Llaha

I call the shop 22 :00 o clock for to order 4 pizza for my family as a result the boy on phone answer and say to me we are busy , I can't your pizza through the phone and If I want do it through the app I am so disappointed for that never I will go on this place again very rude personThank you

Andy Mottram

Two orders in a row have now been wrong from this domino’s - one a delivery deal ordered with a drink arrived without the drink - driver said drink would come later never turned up - second order collection pizza ordered with change to toppings drive down to collect picked it io brought it home and it had the wrong toppings. Fool me once and all that I’ll be avoiding in future

Alex Lloyd-hughes

Same old story missing parts of the order, expensive as always and an attitude of oh well better luck next time.

ta112112

Lovely customer service. I made a mistake when ordering on the App. I phoned up and lovely response. Pizzas were lovely!!

Ruth R

Wanted to buy a £3.99 personal pizza. Saw the buy one get one free on the leaflet. Man serving said he could do that for me. Only he didn't do it on the £3.99 pizza, he upsold to me on a different menu entirely without telling me. The free pizza wasn't needed. I only wanted it as 'why not' if free - I could have given to a friend. With a lot on my mind I didn't realise I'd been charged £10.68 for a £3.99 pizza plus a small bottle of Fanta until after. They are thick as two short planks in there. Beware - you'll be upsold to without even being told. Pizza was rubbish too - doughy. Feel completely scammed.

Bukola RIta Balogun

I decided to order and collect from this store on 14/04/2023. I have never met a team of rude staff since I moved to the UK 2 years ago. I'd come into the store to pick my order, was ignored by a team of about 9-10 staff, 2 were working and the others were huddled together having a chat. Said hello the first time, no one answered. I thought I was probably not loud enough and no one could hear me. Waited about a minute and spoke up that I had come to pick my order, still everyone was busy about what they were doing when I'd entered the store. Finally made eye contact with one staff member who was drinking from a bottle, she looked at me and then looked away. I understand she may be on break or not working at the time, but no effort was even made to signal to whoever was supposed to attend to me that a customer was waiting. Eventually, someone comes forward without offering any apology for keeping me waiting. I collected my order, said my thank you and left. After reading some of the reviews for this store I am not surprised. Even my 8 year old was shocked by the treatment we received. Sparse toppings on our pizzas as well. I am totally unimpressed. I would try another store if I ever have to order from Domino's again.

Razzia G

Well i got delivery so I can only base off the food. The pizza is very good but expensive. Oh well

Dave King

Always good pizzas, delivered on time.

David

I was a truck driver for dominos delivering goods to the stores. DO NOT EAT FROM THIS STORE, it is the most dirtiest grottiest mankyest Dominos store I have ever delivered to, you would be physically sick if you knew what it's like in thier fridge and out the back. I actually have video footage if anyone wants to see it. Order from Rumney Hill instead they are super clean. This place should be shut down and the management sacked.

Cesare Petrosillo

Ordered a pizza must been the smallest 7 inch I have seen in my life made for a Barbie doll !!!!!!

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