Brought my two kids here today. Was super pleased with food quality and had lovely tables chairs etc. Croffles are super delicious although given they are a dipping food I think a dip should be included. Really good value for money overall and especially loved the tapas of desserts.Kid-friendliness: Very kid friendly and staff very welcoming.
Saee Joshi
Smaller than shown in
Heather Tisdale
I had a chocolate and pistachio milkshake which was divine and the best rose lemonade I have ever had. Everything was delicious and beautifully presented.Vegetarian options: Lots of vegan options.Dietary restrictions: They have a big selection of vegan options and were very clued up about allergies. I was given the allergy book to cross check what was both vegan and gluten free.
Emma Louise
Don't waste your money, they use frozen dough-chi cookie dough & little moons mochi & they only give you 3. Their baklava platter is tiny, also given 3 and not that good either. Although their service is nice and the cardiff store is lovely we were expecting their products to be their own and that's not the case. Only good thing was we had a free tub of vanilla ice cream that was super thick and delicious but it didn't make up from the let down experience. When you can go to to a cute corner shop called Pallete's and buy a tub of Joe's ice cream for £3.
Tawfiqur Rahman Nihal
Good staff. Good food.
Arun Roy
lovely gelato and sorbets! extremely expensive on some things though. you can get much better fresh baklava from places on city road for a fraction of the
Penny Andrew
Absolutely heaven the waffles are amazing been there twice now and the service is fab we will be backKid-friendliness: Took my 4 year old grandson and the staff were really lovely and friendly my grandson loves it there
Safaa El hamidi
It is the 3rd time I order from uber eats and I get my order wrong...this time an item was missing...i talked with the person in charge today but the only thing they did to "help" was saying to contact uber ... also the quality of the food in takeaway is severely low as the portions are basically half of the normal portions served in store...the price is really not worth it for the small portion... I am really disappointed as Heavenly was my favourite dessert shop...but the quality really dropped a lot lately...
Clary H
It is the 3rd time I order from uber eats and I get my order wrong...this time an item was missing...i talked with the person in charge today but the only thing they did to "help" was saying to contact uber ... also the quality of the food in takeaway is severely low as the portions are basically half of the normal portions served in store...the price is really not worth it for the small portion... I am really disappointed as Heavenly was my favourite dessert shop...but the quality really dropped a lot lately...
M
The server was very rudeShe was very disrespectful with the costumer’
There was enough seats available inside and outside and when we walked service person told us to wait for 20 minutes for a table . There was no reservation tags on table and as I mentioned all tables was empty .Only thing need to be told is we have options but shops will not sustain without customers .adding pics from outside as inside pics was not taken as we didn’t spend much time inside
Sophie Lewis
First time for my friend and I - we loved it. Thank you to Shraddha who was really helpful and kind. Definitely would recommend dessert and drinks here.
Waseem Malik
This place was perfect for our large family group of ~20. Amazing selection of desserts, friendly staff and great customer service. Everyone enjoyed and would visit again!
Hannah James
Great selection of quality desserts. Our waitress was very efficient and knowledgeable. Overall service is a little lacking. One waitress was running downstairs and the few tables upstairs. Also, we were a table of 5 squashed into a booth which had no leg room and was the most comfortable. Overall though would return, and request a table not booth, oh and not order so much! Eyes were bigger than belly!
sara malmusi
the gluten free waffles were really good but the staff were terrible, they laughed at me and my company and when I asked for vegan because I’m gluten and lactose intolerant I don't think they gave me vegan just out of spite. attention to the staff who make fun of intolerances as if they were a fashion.
Brought my two kids here today. Was super pleased with food quality and had lovely tables chairs etc. Croffles are super delicious although given they are a dipping food I think a dip should be included. Really good value for money overall and especially loved the tapas of desserts.Kid-friendliness: Very kid friendly and staff very welcoming.
Smaller than shown in
I had a chocolate and pistachio milkshake which was divine and the best rose lemonade I have ever had. Everything was delicious and beautifully presented.Vegetarian options: Lots of vegan options.Dietary restrictions: They have a big selection of vegan options and were very clued up about allergies. I was given the allergy book to cross check what was both vegan and gluten free.
Don't waste your money, they use frozen dough-chi cookie dough & little moons mochi & they only give you 3. Their baklava platter is tiny, also given 3 and not that good either. Although their service is nice and the cardiff store is lovely we were expecting their products to be their own and that's not the case. Only good thing was we had a free tub of vanilla ice cream that was super thick and delicious but it didn't make up from the let down experience. When you can go to to a cute corner shop called Pallete's and buy a tub of Joe's ice cream for £3.
Good staff. Good food.
lovely gelato and sorbets! extremely expensive on some things though. you can get much better fresh baklava from places on city road for a fraction of the
Absolutely heaven the waffles are amazing been there twice now and the service is fab we will be backKid-friendliness: Took my 4 year old grandson and the staff were really lovely and friendly my grandson loves it there
It is the 3rd time I order from uber eats and I get my order wrong...this time an item was missing...i talked with the person in charge today but the only thing they did to "help" was saying to contact uber ... also the quality of the food in takeaway is severely low as the portions are basically half of the normal portions served in store...the price is really not worth it for the small portion... I am really disappointed as Heavenly was my favourite dessert shop...but the quality really dropped a lot lately...
It is the 3rd time I order from uber eats and I get my order wrong...this time an item was missing...i talked with the person in charge today but the only thing they did to "help" was saying to contact uber ... also the quality of the food in takeaway is severely low as the portions are basically half of the normal portions served in store...the price is really not worth it for the small portion... I am really disappointed as Heavenly was my favourite dessert shop...but the quality really dropped a lot lately...
The server was very rudeShe was very disrespectful with the costumer’
Restaurantji Recommends
There was enough seats available inside and outside and when we walked service person told us to wait for 20 minutes for a table . There was no reservation tags on table and as I mentioned all tables was empty .Only thing need to be told is we have options but shops will not sustain without customers .adding pics from outside as inside pics was not taken as we didn’t spend much time inside
First time for my friend and I - we loved it. Thank you to Shraddha who was really helpful and kind. Definitely would recommend dessert and drinks here.
This place was perfect for our large family group of ~20. Amazing selection of desserts, friendly staff and great customer service. Everyone enjoyed and would visit again!
Great selection of quality desserts. Our waitress was very efficient and knowledgeable. Overall service is a little lacking. One waitress was running downstairs and the few tables upstairs. Also, we were a table of 5 squashed into a booth which had no leg room and was the most comfortable. Overall though would return, and request a table not booth, oh and not order so much! Eyes were bigger than belly!
the gluten free waffles were really good but the staff were terrible, they laughed at me and my company and when I asked for vegan because I’m gluten and lactose intolerant I don't think they gave me vegan just out of spite. attention to the staff who make fun of intolerances as if they were a fashion.