Wrong food was sent which arrived cold, spoke to the manager who said it’s “ not his problem” and that I should email support and wait 48 hours for a reply… had to go get food elsewhere and still waiting for the refund as what they sent was
Darko
Good pizza, great service!
Ready 4 Action (R)
Driver has been having hard time to find my place, but after 10 minutes with me on the phone + 3 text messages he finally found the way and delivered still warm delicious pizza hut, like always taste excellent ?Vegetarian options: There are few options available two types of pizza + garlic bread and also salad ?Taste fresh and very spicy! It's also worth to pay additional money for double all the toppings.There's even vegan ones with vegan cheese ? but I didn't try it yet - so maybe you can tell me if it is any good? ?
RAF (Ra)
Driver has been having hard time to find my place, but after 10 minutes with me on the phone + 3 text messages he finally found the way and delivered still warm delicious pizza hut, like always taste excellent ?Vegetarian options: There are few options available two types of pizza + garlic bread and also salad ?Taste fresh and very spicy! It's also worth to pay additional money for double all the toppings.There's even vegan ones with vegan cheese ? but I didn't try it yet - so maybe you can tell me if it is any good? ?
Phil
Called here, my first time eating from a pizza hut! Service was slow, food was mediocre, the customer area was untidy. First impressions of a pizza hut, I won't be in a rush to go back to one!
Amit Gajbhiye
The order was wrong, the hut delivered garlic bread instead of cheese garlic bread. They did not provide any dip with the pizzas.
Amalumol George
Very good service, all the team members in Woodville road store are very approachable and kind. Now we are regular customer there..Vegetarian options: They have vegetable options i like veg supreme. for allergies they have a barcode to scan in store, it helped me alot
CEA
Terrible. Food was cold, and the base was chewy/stale. Nothing like in the past or from other stores, it literally looked like store bought bases with a couple of toppings thrown on for a take-out price.
Jenny
Terrible. Food was cold, and the base was chewy/stale. Nothing like in the past or from other stores, it literally looked like store bought bases with a couple of toppings thrown on for a take-out price.
Mark Sutton
I can only comment on collection. The customer service was great, friendly and quick. The food was ready in good time and fantastic quality and taste. I want disappointed in any way and will call and recommended them in future.Parking: Parking is available nearby, but not outside. Crwys road gets extremely busy at peak times, recommended visiting on foot.
The worst experience I have yet experienced in my life , pizza was hard and overcooked. Cookie dough was just a sold lump of cold cookie not soft at all, Delivery was very late .
Jenny Eager
Ordered gluten free base as part of a group order. Was disappointed to see that the pizza was a lot smaller than the normal pizzas and had less toppings, I ordered a medium and the whole pizza was just bigger than my hand. I ordered a make your own with vegan cheese and beyond meat sausage and jalapeños. The flavour wasn’t great, minimal cheese and the tomato sauce wasn’t very nice. I was hugely underwhelmed. If I hadn’t have got this through a 50% offer it would have been almost £18. I find this a bit of a joke if I’m honest, won’t be ordering from here again and I certainly wouldn’t recommend to anyone gluten free. Delivery was fine.
Lauren
This place used to be one of the best Pizza Hut's in Cardiff. It used to be so popular before Domino's. The pizza's used to be amazing! Cheap aslo! The dough used to be cooked perfect.The new staff the company employs never want to work and cook. When recieving my pizza, the dough tasted fresh as if it wasnt cooked properly at the right temperature or time. Food was cold. Rang to complain as it took 2 hours or less, they told me that they refuse to refund me but to offer me a free pizza there. During the call, the gentleman i spoke to could not understand a word of English which i found quite rude considering it's a place were most speak English or Welsh. The man was quite rude to me also. Not the best service or food.
Tv crack promos And trailers xx
I ordered a Mac and cheese some potato wedges and a cookie dough, via deliveroo as my house was too far to have the food delivered. The Mac and cheese was great but the potato wedges were mostly okay until one I but into was green and tasted horrible I almost threw up after eating it. But everything else was okay.
Lauren Daw
This place used to be one of the best Pizza Hut's in Cardiff. It used to be so popular before Domino's. The pizza's used to be amazing! Cheap aslo! The dough used to be cooked perfect.The new staff the company employs never want to work and cook. When recieving my pizza, the dough tasted fresh as if it wasnt cooked properly at the right temperature or time. Food was cold. Rang to complain as it took 2 hours or less, they told me that they refuse to refund me but to offer me a free pizza there. During the call, the gentleman i spoke to could not understand a word of English which i found quite rude considering it's a place were most speak English or Welsh. The man was quite rude to me also. Not the best service or food.
Wrong food was sent which arrived cold, spoke to the manager who said it’s “ not his problem” and that I should email support and wait 48 hours for a reply… had to go get food elsewhere and still waiting for the refund as what they sent was
Good pizza, great service!
Driver has been having hard time to find my place, but after 10 minutes with me on the phone + 3 text messages he finally found the way and delivered still warm delicious pizza hut, like always taste excellent ?Vegetarian options: There are few options available two types of pizza + garlic bread and also salad ?Taste fresh and very spicy! It's also worth to pay additional money for double all the toppings.There's even vegan ones with vegan cheese ? but I didn't try it yet - so maybe you can tell me if it is any good? ?
Driver has been having hard time to find my place, but after 10 minutes with me on the phone + 3 text messages he finally found the way and delivered still warm delicious pizza hut, like always taste excellent ?Vegetarian options: There are few options available two types of pizza + garlic bread and also salad ?Taste fresh and very spicy! It's also worth to pay additional money for double all the toppings.There's even vegan ones with vegan cheese ? but I didn't try it yet - so maybe you can tell me if it is any good? ?
Called here, my first time eating from a pizza hut! Service was slow, food was mediocre, the customer area was untidy. First impressions of a pizza hut, I won't be in a rush to go back to one!
The order was wrong, the hut delivered garlic bread instead of cheese garlic bread. They did not provide any dip with the pizzas.
Very good service, all the team members in Woodville road store are very approachable and kind. Now we are regular customer there..Vegetarian options: They have vegetable options i like veg supreme. for allergies they have a barcode to scan in store, it helped me alot
Terrible. Food was cold, and the base was chewy/stale. Nothing like in the past or from other stores, it literally looked like store bought bases with a couple of toppings thrown on for a take-out price.
Terrible. Food was cold, and the base was chewy/stale. Nothing like in the past or from other stores, it literally looked like store bought bases with a couple of toppings thrown on for a take-out price.
I can only comment on collection. The customer service was great, friendly and quick. The food was ready in good time and fantastic quality and taste. I want disappointed in any way and will call and recommended them in future.Parking: Parking is available nearby, but not outside. Crwys road gets extremely busy at peak times, recommended visiting on foot.
Restaurantji Recommends
The worst experience I have yet experienced in my life , pizza was hard and overcooked. Cookie dough was just a sold lump of cold cookie not soft at all, Delivery was very late .
Ordered gluten free base as part of a group order. Was disappointed to see that the pizza was a lot smaller than the normal pizzas and had less toppings, I ordered a medium and the whole pizza was just bigger than my hand. I ordered a make your own with vegan cheese and beyond meat sausage and jalapeños. The flavour wasn’t great, minimal cheese and the tomato sauce wasn’t very nice. I was hugely underwhelmed. If I hadn’t have got this through a 50% offer it would have been almost £18. I find this a bit of a joke if I’m honest, won’t be ordering from here again and I certainly wouldn’t recommend to anyone gluten free. Delivery was fine.
This place used to be one of the best Pizza Hut's in Cardiff. It used to be so popular before Domino's. The pizza's used to be amazing! Cheap aslo! The dough used to be cooked perfect.The new staff the company employs never want to work and cook. When recieving my pizza, the dough tasted fresh as if it wasnt cooked properly at the right temperature or time. Food was cold. Rang to complain as it took 2 hours or less, they told me that they refuse to refund me but to offer me a free pizza there. During the call, the gentleman i spoke to could not understand a word of English which i found quite rude considering it's a place were most speak English or Welsh. The man was quite rude to me also. Not the best service or food.
I ordered a Mac and cheese some potato wedges and a cookie dough, via deliveroo as my house was too far to have the food delivered. The Mac and cheese was great but the potato wedges were mostly okay until one I but into was green and tasted horrible I almost threw up after eating it. But everything else was okay.
This place used to be one of the best Pizza Hut's in Cardiff. It used to be so popular before Domino's. The pizza's used to be amazing! Cheap aslo! The dough used to be cooked perfect.The new staff the company employs never want to work and cook. When recieving my pizza, the dough tasted fresh as if it wasnt cooked properly at the right temperature or time. Food was cold. Rang to complain as it took 2 hours or less, they told me that they refuse to refund me but to offer me a free pizza there. During the call, the gentleman i spoke to could not understand a word of English which i found quite rude considering it's a place were most speak English or Welsh. The man was quite rude to me also. Not the best service or food.